I don't know about any of there other tools, but I use their body hammers, dollies, and spoons. I use them every day and I am very pleased with their performance. The quality is every bit as good as Snap-On for these items and they offer a wide selection. I have never seen anything bedsides metal-working tools from them and in fact did not even know they made Wrenches and what not.
I also have not had to deal with their customer service for any problems, so I don't k.ow how good they are on that end of things.
Also, there body tools are not far behind Snap-On in price unless you shop around a bit. I would anticipate paying 3 to 4 times as much as Craftsman.