Maxjax Liftgate delivery question

[G-rex]

My new 26x26 is finished, in operation, and good to go. (Need to post pictures of it here! Forgot to do it!)

I'm ordering a Maxjax today to take advantage of their $700 off sale.

My question is regarding the residential delivery liftgate service. I've never gotten liftgate service to my house before. What does liftgate service entail? Will they drop it down from the truck to the ground, pull the crate off the liftgate and that's it, or am I responsible for getting it off the liftgate once it hits the ground? I obviously don't have a forklift or a pallet jack at home, so I just want to be prepared. If I have to have it sent to a truck depot and pick up with a trailer, I will, but it would sure be easier if it can be delivered to my house.

Also, if they will have a pallet jack to unload off the trailer, anybody had luck dropping the driver some cash to have him pull it up the driveway to the garage? I'd think the driver wouldn't say no to an easy $50.

Thank

 

[jack stand]

Perfect questions to ask when you order today. It's best to ask the specifics over a general understand of the rather generic "residential lift gate service" term.

 

[G-rex]

I fully intend to ask when I call. They're not open yet and thought I would see what others had experiences. That's all. Will ask when I call and follow-up here once I get an answer.

 

[G-rex]

Just spoke with Maxjax. For anybody else that may be searching and has this same question, the liftgate service does provide for the driver to lower the pallet off the truck with the liftgate, and they will pull it off of the liftgate as well and leave it at the curb.

I'll be sure I have an extra $50 handy and see if I can have him pull it up to the garage when they get here so I don't have to drag the individual pieces up the driveway.

 

[collinskl1]

Any time I've ever had something delivered with "liftgate service", they've backed the truck right up to my garage and wheeled the item inside with their pallet jack. I haven't ever had to ask for a favor or tip the driver for that over dropping it at the curb.

 

[mepstein]

I always try to communicate with a driver as soon as they show up and often will tip before they do anything to show them I appreciate their assistance. It often gets me more help than I expect.

Years ago I was getting treatments at a big city hospital that had terrible parking, I started tipping the manager when I pulled in and then tipped the employee when he took care of me. It wasn’t much but I was getting my car in minutes vs half an hour. I was getting vip status just by tipping before instead of after. If I was on the other side, I would have done the same.

You will love the maxjax. Go on YouTube and look up maxjax mods. There’s a lot of helpful tips.

 

[finn]

Any time I've ever had something delivered with "liftgate service", they've backed the truck right up to my garage and wheeled the item inside with their pallet jack. I haven't ever had to ask for a favor or tip the driver for that over dropping it at the curb.

I think that’s how they normally work. If you have a reasonable approach, the driver will spot the load where you want, but they’re not going to spend fifteen minutes maneuvering in a tight space, or promise anything beyond curb service.

In my case, I paid for terminal service. The terminal was almost 100 miles from my house. When the terminal logistics person called to notify me that the lift was in and arrang pickup, she said she would throw it on a truck that made a regular run to a business five miles from my house, as long as I had equipment to unload the lift at my home shop. In the end, the driver called in a favor at his regular business stop and we used their dock and forklift to unload the lift onto my trailer, so I could unload at my shop at my convenience.

Sometimes small town living has a few advantages.

 

[mepstein]

I’m on a hill so I often get big stuff delivered to my mechanic 2 miles away. He has a forklift so that makes it easy. I give him $25 for pickups and drop offs. He’s happy and I don’t have to be there waiting to receive it.

 

[wake74]

My MaxJax was delivered by lift-gate when I was out of town. My wife was prepared with cash to facilitate the driver pulling it up the driveway and into the garage on his pallet jack. He happily obliged.

 

[G-rex]

My MaxJax arrived today. Sometimes you get lucky with the driver, and sometimes you don't.

This guy didn't come knock on the door to let me know he was here, nothing. He barely made any noise. I didn't even hear him until he was closing the back of the truck. He showed up 3 hours earlier than the delivery window was supposed to start, so I wasn't watching for him *closely* yet.

I ran outside and he was 10' away from the cab of the truck. I called out to him twice, even yelling, to try to get his attention. He ignored me and hopped in the cab. I've never seen a truck start and pull away so fast, ever. He didn't want to talk to me.

So, rather than having the guy roll it into my garage, he left it at the bottom of my driveway, 60' from the garage. I ended up having to break the crate apart right there and bring the individual pieces up to the garage. Took an hour and a half. Oh well, saved me the $50 I was going to hand him for an extra 20 seconds of work rolling the pallet into the garage. Guess he has to buy his own lunch today.

Now to start getting ready for installation. The new garage is a 6" slab, 4000 psi concrete, so that's all good. I also have #5 rebar on 18" oc, so I have to get those located in the areas I want to bolt down the lift to make sure I avoid the rebar.

Of course it's a busy week for me. I'll chip away at it in the evenings after the kids go to bed. Hopefully I can get it finished and operational this weekend. Looking forward to it!

 

[jack stand]

It's like Christmas for you