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Currently looking at their 12inch miter saw at Lowe’s.
I know they are Hitachi, but has anyone had any problems?
I know they are Hitachi, but has anyone had any problems?
Yea. I sent my 36v drill in for repair because the plastic that held the battery on broke less than a year after I got it. It had not been dropped or abused. So they tell.me that it's not covered and say that if it was going to break from a defect it would have happened already because based on the date of manufacture they claim it was over there years old. After some arguing and my explaining that I just bought it last summer, and that they market these as something a professional can use and that it shouldn't just break like that, especially when that drill. cost 400 dollars for the kit, they agreed to fix it under warranty. So far, just a bit of aggravation but at least they are fixing it.Currently looking at their 12inch miter saw at Lowe’s.
I know they are Hitachi, but has anyone had any problems?
For $30 more the C10FSHCT a huge upgradehttps://www.lowes.com/pd/Metabo-HPT...l-Bevel-Sliding-Compound-Miter-Saw/1000990786
This one is the one I was looking at.
Yea. I sent my 36v drill in for repair because the plastic that held the battery on broke less than a year after I got it. It had not been dropped or abused. So they tell.me that it's not covered and say that if it was going to break from a defect it would have happened already because based on the date of manufacture they claim it was over there years old. After some arguing and my explaining that I just bought it last summer, and that they market these as something a professional can use and that it shouldn't just break like that, especially when that drill. cost 400 dollars for the kit, they agreed to fix it under warranty. So far, just a bit of aggravation but at least they are fixing it.
So I get it back, and they put a "HiKoki" housing on it. On top of that, they didn't even put the serial number sticker back on it. Rather than the lifetime warranty, HiKoki tools have a three year warranty. And if I need warranty service, I cant even claim that because I have an invoice that says Metabo HPT and way of showing that tool is the same one.
So I emailed them. They never responded. I'm going to have to call them. I'm not optimistic that they will fix this.
I used to like Metabo hpt tools, but if the warranty isn't worth anything , and they try to make excuses and it's a **** shoot whether you can talk them into fixing it, and then if you do they screw it up, I'm no longer a fan.
Have you contacted Metabo hpt about it. Shouldn't it have a 5yr warranty. They paid for return shipping on my stuff.I've had a C12RSH2 for a few years now and it's been working well. Only issue is the brake doesn't always kick on. Otherwise, it's accurate and well made
Nope. Considered it at one point, then life got in the way. If I am not past the 5yrs at this point, I'm close.Have you contacted Metabo hpt about it. Shouldn't it have a 5yr warranty. They paid for return shipping on my stuff.
I like the cordless ones. I wish they were variable speed though. That would be really sweet. My Metabo hpt 36v angle grinder is variable speed as is my reciprocating saw and it's actually really handy.I think they are a very good tool for the price.
Have several of their offerings.
LOL. You Want to do it for me?You should check. It doesn't take long long and can all be done by email.
SureCheck if there's a service center near you. You might get lucky.
I just received the drill. I expected a bare tool. They sent me the whole kit with a case, two batteries and a charger!Ok. I just got a call from Metabo hpt today. They are taking care of it. They are sending me a new drill and apologized for the hickup. So I can't fault them at all. They had some snafus but they took care of it. I'm a happy customer and I'd buy Metabo hpt again.
If you like metabo-hpt tools, check out all the stuff they DONT sell in the United States. You can get a lot of it off the German Amazon site with prime shipping though. https://www.hikoki-powertools.com/catalog/Another happy Big Sky customer here. I have several corded tools and air nailers from them.
I was just thinking last night when leaning hard on an angle grinder how many others I've killed doing the same thing, but the Hitachi/Metabo just takes a beating and keeps going. I could hear the motor straining.