Is this a normal thing and should I do anything about it?
Typical problem with a lot of moisture in the outside air. The moisture in the air condensates and freezes on the coil. The HP goes into defrost and the moisture runs down and hits the cold base/pan of the unit and re-freezes. It does this over and over and the ice builds up. It can be a big problem as the lower runs of the coil sit in solid ice. The unit goes into defrost and melts a bit if the ice around the coil and then the moisture will freeze again. I have seem it many times where it eventually crushes the lower runs of the coil and creates a leak.
See it the manufacture offers a base or pan heater for that unit. If not, buy some self regulating heat tape and mount it too the base so the base stays warm enough not to re-freeze the moisture when the unit goes into defrost.
If it were my unit I would shut it down, toss a tarp over it and
carefully get some heat under the tarp to thaw the unit until you can get a base heater installed.