Red89gt
Well-known member
Yep, I had the same experience at my Chase branch here.
Mobile 1 Rebate 12$ Oil/ATF
- Thread starter Acuratechva
- Start date
Yep, I had the same experience at my Chase branch here.
OP
Acuratechva
Well-known member
Still no rebate and now it wont come up in the system. So much for trusting mobile with my money..
B T C
Well-known member
I've never had an issue and I've submitted numerous rebates through Mobil. If you have a problem, give them a call. They were very helpful the one time I needed to contact them.
paulsomlo
Well-known member
Mine took about six weeks to show up online, I hear they're a bit backlogged.
chrismenke
Well-known member
Got mine today.
1wook
Active member
Submitted mine 5/14, got the digital rebate today.
TT_Vert
Well-known member
I got my digital check a couple of days ago. It took just as long as any of the mailed checks that I received over the last several years. I think the digital check has no speed advantage over the mailed check, it just costs Mobil less to send.
I took it to my CU today and they would not honor it. The teller called over the head teller who told me that they had seen Mobil rebate digital checks from a couple other people in the last week or so and the CU is in the process of forming an official policy addressing them. When I got home tonight there was a message from the CU that they will contact me tomorrow with their decision.
I took it to my CU today and they would not honor it. The teller called over the head teller who told me that they had seen Mobil rebate digital checks from a couple other people in the last week or so and the CU is in the process of forming an official policy addressing them. When I got home tonight there was a message from the CU that they will contact me tomorrow with their decision.
Looks like mine is on the way...thanks OP and GJ members
"Your rebate in the amount of $ 29.00 was mailed on June 6, 2018"
OP
Acuratechva
Well-known member
Finally got mine! i now believe in humanity~
Got my digital check on Wednesday. Went hunting for it in my in-basket. If I wouldn't have seen this forum thread go up to the top, I wouldn't have went looking for it.
I think going forward I am going to request a "paper" check mailed to my house. I get so much junk email, I'm worried about these digital checks getting lost in the clutter. At least if it is mailed via USPS to my home, I won't miss it in the mailbox.
I think going forward I am going to request a "paper" check mailed to my house. I get so much junk email, I'm worried about these digital checks getting lost in the clutter. At least if it is mailed via USPS to my home, I won't miss it in the mailbox.
ybnormal70
Well-known member
BB&T wouldn't deposit mine either at the bank. I used the mobile app check deposit feature and just took pics and voila, my $24 was deposited a couple of days later.
I always thought you could even write a check on a napkin as long as the information was there.....guess not anymore....
Kevin
I always thought you could even write a check on a napkin as long as the information was there.....guess not anymore....
Kevin
EOC_Jason
Well-known member
Typically if you are printing a check, they have a special MICR ink you need to use in your printer... Maybe that is why? I know it seems stupid when like you said you can snap a pic and do a mobile deposit...
I went to Chase, and first they said they couldn't take it. Then the teller went to the Manager (and I think they called that phone number on the printout). What they finally did was cut the two check images out of the page, then taped them back-to-back to make it look like a check, then inserted them into the check scanning machine. It then scanned as a regular check would.
I did two rebates about a month apart, April and May and requested digital checks. Got the digital about a week ago and received one in the mail today. Obviously the digital checks are an issue; I won't do that again as it's no quicker. I'll cut and paste it together and try my credit union .
paulsomlo
Well-known member
Applied May 21, got it today.
jhracer
Member
Submitted April 27th and received a electronic check on May 5th. I bought my oil at Walmart.
I don't think I'll do the electronic check again. When I took the check to the bank they looked it over and said no thanks. I brought the check home a deposited it with my phone. I can wait for a real check in the future.
I don't think I'll do the electronic check again. When I took the check to the bank they looked it over and said no thanks. I brought the check home a deposited it with my phone. I can wait for a real check in the future.
OP
Acuratechva
Well-known member
I wouldn't say an issue with checks. The issue is with glorified cashiers aka tellers who think they have the authority to deny just because they have never see it. Ignorance has never been a viable excuse for anything. If you were to test their general knowledge of banking system they will be right up there with wallmart hoes.
Checks are taken against funds of account holder. So if they bounce, bank has no liability, its right there in your agreement/privacy/whatever. Unless its endorsed " without recourse" and even then bank has the ability to decline deposit, this time for good reason.
Point is, don't bother arguing with cashiers, ask for manager and let them figure out/learn the hard way. Or use online deposit.
There is even a phone number on the check to call if there are any questions. That's what my bank did. I don't know what was communicated, but it was probably - cut the two halves out, tape the two halves together, and run them through the check scanning machine. Done and deposited.
jhracer
Member
The problem I had at the bank was the front and back of the check printed on 2 sheets of paper.
EOC_Jason
Well-known member
Filled out the online rebate on May 26th, check just came in the mail today, June 12th...
Just a hair over 2 weeks!
I purchased the oil & filter at Walmart too...
Just a hair over 2 weeks!
I purchased the oil & filter at Walmart too...
B T C
Well-known member
I deposited my 2nd digital check today at the same Chase branch where I deposited the first. This time they took it without reservation. I mentioned that there seemed to be a bit of uncertainty amongst various banks on how to handle these checks. The teller, who was the same person I dealt with the first time, said they had been instructed to treat it as a non-scannable check and to let their back office people take care of it.
Ign
Well-known member
Yeah I thought anything hand-written could be a "negotiable instrument."
Is anyone else waiting on their rebate still?
The website has no record of my submission. Was there a confirmation email sent when the submission was entered? If so, what's the email address that it was sent from? Thanks for any help!
The website has no record of my submission. Was there a confirmation email sent when the submission was entered? If so, what's the email address that it was sent from? Thanks for any help!
B T C
Well-known member
I've always received confirmation emails from [email protected]
EOC_Jason
Well-known member
^^^ +1 on the address.
I'm pretty sure I got an email confirmation right after I submitted...
I'm pretty sure I got an email confirmation right after I submitted...