My email to sears.com

[bw77]

I know it is just a drop of water in the ocean, but I sent this feedback to sears.com today:

I wish you would indicate the country of origin for the Craftsman tools. I will only buy tools made in the USA, and most Craftsman are. However some are not, and I cannot tell until I receive it. For example, 00945716000, long nose locking pliers, is "Assembled in the USA from global components", so it cannot have "Made in USA" on the tool. I am returning this tool for a refund. Please state full country of origin information on the website. Thanks for listening.

 

[spg]

:supergay:

Get over,,,who cares were they came from as long as they turn the bolt,finish your job or tighten what needs tighten....

 

[lbgradwell]

...who cares were they came from as long as they turn the bolt,finish your job or tighten what needs tighten....

A very great number of people care.

While I agree the COO doesn't affect the tool's functionality, many people wish to help support the manufacturing base of their own country and/or do not wish to support the economy of certain nations - the PRC, for example - who have values with which they disagree. It is a very valid concern.

It is very easy for Sears to provide the information the OP requests; they currently don't advertise this information because they are fully aware it will not help their bottom line...

 

[spg]

yeah but for every one person that cares there are 1,000 that dont... so in an overall society it is a very small number that are concerned..
the majority see it this way..

Price
Quality
Origin

(I dont) i see it Quality, Price, Origin..... either way origin comes last......

 

[Moltar]

:supergay:

Get over,,,who cares were they came from as long as they turn the bolt,finish your job or tighten what needs tighten....

I care. People do have the right to know where the products they buy are manufactured. The US government gives everyone this right by requiring almost all products made in the USA to be labeled as such.

 

[Bull]

:supergay:

Get over,,,who cares were they came from as long as they turn the bolt,finish your job or tighten what needs tighten....

I care. Next question?

 

[jeffj78]

Sears most likely won't care. They used to be a client of ours for about 20 years. Much has changed over there since then but one thing that hasn't is the bottomline. They couldn't care less where it's made just so it sells. Now if everyone refused to buy the product and their sales were grossly affected, that might change their ways but the likeliness of that happening is slim to none.

I try to buy "Made in USA" as much as I can but most of the time, it's impossible to find or it is not readily available.

 

[Defender Chassis]

yeah but for every one person that cares there are 1,000 that dont... so in an overall society it is a very small number that are concerned..
the majority see it this way..

Price
Quality
Origin

(I dont) i see it Quality, Price, Origin..... either way origin comes last......

I care. You may be right on the one in a thousand but that does not make it right.

 

[Intel]

A very great number of people care.

While I agree the COO doesn't affect the tool's functionality, many people wish to help support the manufacturing base of their own country and/or do not wish to support the economy of certain nations - the PRC, for example - who have values with which they disagree. It is a very valid concern.

It is very easy for Sears to provide the information the OP requests; they currently don't advertise this information because they are fully aware it will not help their bottom line...

but I thought the whole point was that it only mattered where the company (Sears) is located as we get all the money from the company being here.

I doubt you will get anything from this, but I hope you do. Sears.com is so poorly run it is just terrible. It is like a seperate company from Sears in how out of touch they are.

 

[ToolGlutton]

Did you cc Snap on when you send the email to Sears? There is no country of origin on any of my Snap on Dual 80 series ratchets.

I have to admit that I also feel very proud of the tools that are made in USA. However, do not go to the extreme. A mature customer should look for products with the best quality and the lowest price. The same is true, companies should not expect to sell their products by waving a National flag. I'm talking about our auto industry, not tool industry.

I know it is just a drop of water in the ocean, but I sent this feedback to sears.com today:

I wish you would indicate the country of origin for the Craftsman tools. I will only buy tools made in the USA, and most Craftsman are. However some are not, and I cannot tell until I receive it. For example, 00945716000, long nose locking pliers, is "Assembled in the USA from global components", so it cannot have "Made in USA" on the tool. I am returning this tool for a refund. Please state full country of origin information on the website. Thanks for listening.

 

[X1 Mike]

:supergay:

Get over,,,who cares were they came from as long as they turn the bolt,finish your job or tighten what needs tighten....

You are right on the money who cares where tools are made?

Who cares if my clothes were made in North Carolina or Viet Nam?

Who cares if my car was made in Detroit or Korea?

Who cares if my steel comes from Pittsburgh or China?

Who cares if my computer was made in California or Malaysia?

Who cares if my telephone call goes to a call center in Florida or India?

I could go on but whatever, I’m sure outsourcing will never hit your industry. :supergay:

 

[Lookin4'67Galaxieconv]

I know it is just a drop of water in the ocean, but I sent this feedback to sears.com today:

I wish you would indicate the country of origin for the Craftsman tools. I will only buy tools made in the USA, and most Craftsman are.

You're telling them right there if they do what you want, i.e. indicate country of origin, you won't buy their product if that country isn't the U.S. They're not going to respond or change their policy.

Sears knows when most people think of Craftsman, they think of 'made in the USA' so they're not going to go out of their way to let you know when a Craftsman tool is not made in the USA.

 

[rieferman]

Intel wrote

but I thought the whole point was that it only mattered where the company (Sears) is located as we get all the money from the company being here.

That's part of it, but the actual manufacturing of products employs people and pays salaries too. Some feel that supporting products that have both a corporate and manufacturing presence in their own country is a positive thing for their country's economy. Some go further to attach a patriotism type of message as well.

Toolglutton wrote:

A mature customer should look for products with the best quality and the lowest price.

I wouldn't use the term 'mature' necessarily. You can have the feelings above and it would be a rational position to take. If the disposable income is available, and someone feels that these are important, I see nothing wrong with that.

All of the above just my assessment of the situation, not necessarily the stance I take myself.

 

[Snap on]

Did you cc Snap on when you send the email to Sears? There is no country of origin on any of my Snap on Dual 80 series ratchets.

I have to admit that I also feel very proud of the tools that are made in USA. However, do not go to the extreme. A mature customer should look for products with the best quality and the lowest price. The same is true, companies should not expect to sell their products by waving a National flag. I'm talking about our auto industry, not tool industry.

Snap On does list the country of origin on the web site.

 

[autoace]

:supergay:

Get over,,,who cares were they came from as long as they turn the bolt,finish your job or tighten what needs tighten....

The OP cares, maybe he would have bought a different tool, had he known it was imported.

Don't be such a sarcastic little ingrate, maybe you should read some of the archives, before posting.

 

[Bull]

Don't be such a sarcastic little ingrate, maybe you should read some of the archives, before posting.

wned:

 

[expatriated]

Whilst I am of the school that quality is paramount to country of origin, Sears is lacking in both regards so I don't begrudge the OP his opinion. I quit buying Craftsman because of poor quality, he will quit buying them because of country of origin. Eventually, one of two things will happen: 1. Sears will wise up, or 2. They won't. If they wise up, we'll get some quality tools; if they don't, you Craftsman sycophants will be saving your funds to step-up to Pittsburgh and Husky when you want quality.

 

[greezyfingers]

spg is a tool himself alot of people care garbage @ss chinese tools **** also the small percent in this society are the ones holding it together not the morons that cant fix their own shiat no hands on society whining how do you fix this or do that ugh im freaking stupid go die in a hole morons

 

[lbgradwell]

Snap On does list the country of origin on the web site.

They didn't, then they did, then they didn't again, and now it appears to have returned once more...

 

[BigRed390]

I'm another one who now cares, but 6 months ago, I couldn't be bothered to do so. Then my dad got layed off from Shaw. Nobody was buying carpet/any home improvement products in late 2008/early 2009. It really hit me that American manufacturing was dissappearing. I now go out of my way to buy top quality American products if they are available. This is assuming a reasonable price comparison (I'm not made of money either), and a reasonable availability (I'll go to another store if they carry something American made, and I'm finding myself at Wal-Mart less and less.) I'm buying more local products too. (moonshine happens to be one of my favorite locally made commodities! )

Not to continue anybody's rant, but that stuff is important to some of us, and hopefully it will become important to a lot more!

 

[-B-]

Quality first that is what matters to me and it better be high quality other wise I will not purchase or use.
price second

country of origin only matters if it is from a totalitarian country or blatant bigots

 

[seetherfiend]

I care!!!!!!

 

[onecheck]

Did you cc Snap on when you send the email to Sears? There is no country of origin on any of my Snap on Dual 80 series ratchets.

I have to admit that I also feel very proud of the tools that are made in USA. However, do not go to the extreme. A mature customer should look for products with the best quality and the lowest price. The same is true, companies should not expect to sell their products by waving a National flag. I'm talking about our auto industry, and tool industry.

Best reply to this tread on the money.

 

[mechamunch]

spg is a tool himself alot of people care garbage @ss chinese tools **** also the small percent in this society are the ones holding it together not the morons that cant fix their own shiat no hands on society whining how do you fix this or do that ugh im freaking stupid go die in a hole morons

Uh-oh. Grandpa escaped from the home again.

 

[old salvage]

I care......... !!

 

[Diesel_Crawler]

Another thread destined to go no where and have alot of angry people proving nothing. Sigh.

 

[jay50]

I'm another one who now cares, but 6 months ago, I couldn't be bothered to do so. Then my dad got layed off from Shaw. Nobody was buying carpet/any home improvement products in late 2008/early 2009. It really hit me that American manufacturing was dissappearing. I now go out of my way to buy top quality American products if they are available. This is assuming a reasonable price comparison (I'm not made of money either), and a reasonable availability (I'll go to another store if they carry something American made, and I'm finding myself at Wal-Mart less and less.) I'm buying more local products too. (moonshine happens to be one of my favorite locally made commodities! )

Not to continue anybody's rant, but that stuff is important to some of us, and hopefully it will become important to a lot more!

#1 on the moonshine...
My favorite also.
That will be haed to outsource unless they outsource the hillbillies to make the mountain brew...

 

[Lookin4'67Galaxieconv]

Uh-oh. Grandpa escaped from the home again.

Laughing out loud at that one!

Hard to take someone seriously that doesn't know how to write a coherent sentence.

 

[DHS]

I also care!!

 

[PowderKeg]

Back in the 80's I catalog ordered a set of Craftsman combo wrenches. When they arrived I found - to my surprise and a certain amount of disgust - they were made in Japan. I returned them post-haste to the catalog store and pointedly told them I wanted a refund because Craftsman was supposed to be made in the USA, not overseas. Don't recall seeing another non-USA core tool (sockets, wrenches, drivers, etc.) from Craftsman for a long time after that. Now I'm not saying I individually had enough clout to change Sears' direction, but probably enough folks had the same reaction as me to grab someone's attention, for at least awhile. Might work again, might not...

I will admit though that I have softened up a lot on USA origin-only expectations - origin and quality rank almost equal, with price being the deciding factor on seldom used tools or really major price differences.

 

[fordracing200]

Personally, Idc where its made as long as its a good solid product, like the HF die grinders and the toptul ratchets

 

[J.A.F.E.]

:supergay:

Get over,,,who cares were they came from as long as they turn the bolt,finish your job or tighten what needs tighten....

I very much care so add me to that list.

spg you show a lot of class and keen understanding on online etiquette. I'm sure you'll make many friends on this forum eager to help when you post a question.

 

[Hermit]

yeah but for every one person that cares there are 1,000 that dont... so in an overall society it is a very small number that are concerned..
the majority see it this way..

Price
Quality
Origin

(I dont) i see it Quality, Price, Origin..... either way origin comes last......

you can't put Sears and quality in the same sentence.

the prices is low, cause it's junk

origin.... i care where's it made.

 

[Vinko]

I care to read the country of origin as well.

Not that I necessarily will always buy USA made. I'm interested in buying a Danish or Swedish auto jack when I have the available scratch. I can't wait to get some Stahlwille drivers either.

I notice Snappy has country of origin back on their website again.

 

[southpier]

I care. You may be right on the one in a thousand but that does not make it right.

makes it wrong?

we're a global economy and "yes" we still have choices but the purist will have to make some very telling decisions.

let's see . . . you're a vegetarian but eat cheese and fish, eh?

 

[MAD]

I know it is just a drop of water in the ocean, but I sent this feedback to sears.com today:

I wish you would indicate the country of origin for the Craftsman tools. I will only buy tools made in the USA, and most Craftsman are. However some are not, and I cannot tell until I receive it. For example, 00945716000, long nose locking pliers, is "Assembled in the USA from global components", so it cannot have "Made in USA" on the tool. I am returning this tool for a refund. Please state full country of origin information on the website. Thanks for listening.

It would be nice if Sears included country of origin on their web site. I doubt they would keep the information accurate though.

If you wait another year or so, I expect those locking pliers will be marked "Made in China". Those locking pliers are re-branded Vise-Grip pliers and as many here know, Newell Rubbermaid closed the Dewitt Nebraska plant and moved production to China. Most of the current stock of Vise-Grip and Craftsman locking pliers were made with "global components" in Dewitt. Once those are gone, it will be all made in China.

I don't think there are any new U.S. made locking pliers being made now.

 

[Monte]

I don`t like buying things from China since i don`t want to support their system, otherwise i don`t have any problems with any countries ( ok north korea but do they make something ?). I also have problems with e.g. tools which sells for a "made in EU/USA/Japan" price tag but made in cheap labour countries, then i feel i`ve been ripped off.

 

[nate379]

Agreed!

:supergay:

Get over,,,who cares were they came from as long as they turn the bolt,finish your job or tighten what needs tighten....

 

[bry@n]

I care!!

I am sure there is a non USA tool in the box but probably cause I don't use it much. I have 2 buckets full of India, Taiwan, China tools for the yard sales. I am thinking $.50 a piece....maybe $.25 we'll see...

 

[nate379]

Ok the China cheapos are one thing but a good quality tool from China, Pakistan, India, wherever... is a different story.

If the product is good I don't care where it's from... Could be from durka durka land.