zio
Well-known member
Many here seem to know the problems that came about after the failure of the TLPPC product. Justin has done his best to remedy the situation but has not been given much info to work with. I would like to make it clear that Justin had offered a full refund!!
Saying that I contact the manufacturing company yesterday and was given zero info. After a 10 minute conversation I was told repeatedly that she could not legally tell me anything because the insurance company was involved. I was furious!!!! They told me I HAD to speak to Justin. I explained that I have but that he was not receiving much info from her company.
Today I decided to contact the insurance agent via phone. First let me say she was very nice and seemed to be very honest. I told her how the company refused to talk to me for legal reasons. She told me that was **** and they can talk to me about whatever they want. She did tell me it is a very complicated situation because many people were effected by this. She stated that almost everyone effected is in a different state and what they legally have to cover differs from state to state. She stated that the process had made it through two of the three departments that it needs too. Unfortunately the last person that needs to see it is out of the office. She said she is honestly hoping the beginning to the middle of next week. So hopefully we will get an answer soon.
Saying that I contact the manufacturing company yesterday and was given zero info. After a 10 minute conversation I was told repeatedly that she could not legally tell me anything because the insurance company was involved. I was furious!!!! They told me I HAD to speak to Justin. I explained that I have but that he was not receiving much info from her company.
Today I decided to contact the insurance agent via phone. First let me say she was very nice and seemed to be very honest. I told her how the company refused to talk to me for legal reasons. She told me that was **** and they can talk to me about whatever they want. She did tell me it is a very complicated situation because many people were effected by this. She stated that almost everyone effected is in a different state and what they legally have to cover differs from state to state. She stated that the process had made it through two of the three departments that it needs too. Unfortunately the last person that needs to see it is out of the office. She said she is honestly hoping the beginning to the middle of next week. So hopefully we will get an answer soon.