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My Wolverine Floor

MrMark

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Southern Cal.
Re: My Wolverine Epoxy floor Nightmare

Yeah, I used a fresh mixing bucket for each batch of the liquatile since you can't see the measurement lines once you use the bucket. I did have someone helping me. And they had me check the measurements for each time we mixed. The ratios were spot on. We then mixed for a minimum of 4 minutes (timed it in fact) with a power drill and the exact mixing paddle from the directions Wolverine gave us. I would go round and round the bucket, and on the bottom. Kinda like I would do when baking a cake.

I don't have the buckets anymore. But they were all solid when we threw them away.

OK, I see this.

This doesn't correlate with what the distributor is saying. I'm calling this an open issue.

If I had a dollar for every company/product where I've been the first one every to have a problem I would be rich.
 
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roger55

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Fort Collins, CO
I'm also concerned about the outgassing of the first coating. That seems bizarre. What was the cause of this?
The other question I have is can this epoxy stand up to jacks and jack stands.

I just want to respond to these 2 questions.

Outgassing is not bizarre at all and is not something that is product specific. From my understanding, it tends to be more of a problem with 100% solids epoxies than with ones with solvents. Just follow the recommended procedures with temperatures and it shouldn't be a problem.

Yes, epoxy holds up to jacks and jack stands just fine. However, dragging heavy objects across the surface will scratch any epoxy or urethane surface. If you want to keep your floor looking fancy, you want to avoid doing this.

Most of my shop is Wolverine (with the urethane clear) and I am very happy with it. I have a smaller work area where I used EpoxyCoat (no flakes or clear) and it is holding up well too. (I've really abused this floor as intended though. No fancy there.) In my compressor and blaster rooms, I used the water based Rustoleum water based products (w/clear). Holding up well there too.

Freshly done:

Wolverine_Floor_Final1.jpg


Mechanic work in main area:

Engine1.jpg




My workroom with EpoxyCoat:
I've welded on it, drag heavy stuff across it and got paint overspray, spilled paint, and spilled solvents on it and it is still doing what I want it to do and that is seal the concrete. I've even spilled brake fluid on it an all it did was take the paint overspray off when I wiped it up.
IMG_7350.JPG
 
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gobble

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I just read 11 pages and nobody bothered to explain why this problem happened???
 

AlphaGarage

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Here what the OP final word on this was:

Cliff notes:
AlphaGarage and Wolverine really are stand up gentlemen, and I fully endorse their product, and the men that are representing them.

Stuff happens once in awhile. Pros have jobs go sideways and sometimes can't figure out what happened. I have my thoughts, but can't definitively say for sure, so I won't.

Wolverine has high QC standards - and they are very, very, very strict and demanding. Most of our coatings are made in 300 - 400 gallon batches. The raw ingredients are mixed, mixed some more, and mixed again. The first drop out of the mixer is identical to the last drop. Of that batch probably 2% - 4% gets distributed through us to DIY clients. The rest of it is shipped out, usually with a couple of weeks, to coatings contractors. As a rule contractors don't like to hold stock in inventory. They have a job, and order materials for delivery, usually to the jobsite, to be used within a few days. The projects are often for tens of thousands of square feet. $50,000 per job is not unusual, and on the low side for the majority of these projects. If there is a problem with the coatings they receive there is a good chance that Wolverine would be on the hook to completely make the job whole. They'd need to have the material removed, the floor re-prepped, and new coatings applied. They'd also be on the hook for lost production. And Wolverine would be out of business sooner rather than later. That's why they have those insane QC standards.

But Wolverine is not out of business. In fact even though the economy has been dragging through the mud for years now, Wolverine has seen consistent and steady growth every year. And by that I mean every year. As much as I wish they would, they do no advertising except through what we do, which is damn little.

Growth comes from word of mouth, satisfied customers referring Wolverine and us to others. For example Roger55, who posted just a few messages ago, has a brother who just placed an order to coat his floor. Roger's a pretty demanding and meticulous client, he used not only our coating, but another company's also - he's a knowledgeable straight shooter who doesn't pull any punches. I don't think he would have recommended us to his brother if he didn't think our products or customer service was worth it.

As far as this case here's what you can do, carefully read this entire thread, pay particular attention to what my competitors and other experts have to say. Then search this entire forum for other DIYers who have used our products. Keep in mind that we probably have had close to 1,000 jobs from this forum alone. The vast majority of those DIY homeowners have never previously used 2 part coatings, so it's a safe bet to say that there have been dozens of jobs where something was screwed up in the application. Again, stuff will happen, these coatings are affected by climate and other environmental factors. And applicators can honestly report that they followed instructions to the "T", while in fact what they thought was a 10 minute period of time was actually 30 minutes, or they mismeasured one of the components. Mistakes happen. And when they do we're there to help get things back on track. With that in mind see how many complaints there are, see how many issues were resolved to the customers satisfaction. And go from there.
 
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retfr8flyr

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Providence Forge, VA
Great response Fred. The way all of you vendors handle support on this forum is amazing. I chose Wolverine Coatings and Alpha Garage to supply the coatings for my floor because I thought it was the better product but I also factored in the way this customer was taken care of.


Earl
 

gobble

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Apr 9, 2013
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So reading between the lines the guy screwed something up but nobody wants to come right out and say he screwed something up which doesn't help the rest of avoid making the same screw up but it must have been a really stupid screw up that 99.9% of the rest of us wouldn't make and the company isn't worried about it happening again otherwise somebody would say what the screw up was so the rest of us could avoid it?
 

AlphaGarage

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Again, I'm not commenting on this particular project directly, clearly it's been beat to death.

We did have a DIY job that went seriously south. Talking with the client it sounded like he did everything right, when recounting the application it was almost as if he went even beyond our detailed instructions, taking steps even our most conscientious pros didn't take. And he was so detailed in his explanations I thought that he certainly would have spent at least half as much energy applying the product - right? So what could have gone wrong? Material defect? Environmental contamination? Abrupt weather changes? It was a real puzzler, so we had one of our pros stop by and check it out. His conclusion was solid and conclusive because the problem was very obvious in person. The job was simply one of the sloppiest applications he'd ever seen. The applicator simply did not take the time to properly prep, there were heavy brush strokes, stuff was 40 mils thick in one spot, and see through thin on another. There were clear signs that product wasn't mixed properly. It was easy to see where there were attempts to patch holes and cracks because there was no attempt made to feather the edges. It was just a crappy application. Reviewing the photos that the contractor sent it was clear his analysis was spot on.

The materials for that job were over $1,000, and it was puzzling why someone would spend that amount of money on the job, and then expend zero energy to make it work out.

Again, mistakes happen, to DIYers and even pros! Fortunately most people are upfront and honest and tell you exactly what they did, and from that usually we can pinpoint what went wrong and help turn it around.

But every now and then in life you come across **** that makes no sense. You ponder and try figure out why some people do what they do, why some people enjoy the pain of others, why some people seem to lie so much that they actually believe it, why some have no problem stealing from others. There are the clueless and the evil, and they will hurt others accidentally or intentionally. Fortunately they're in the minority and the vast majority of folks, especially guys on this forum and groups like this, are a joy to work with.

Back to floors... How can you avoid this?

We have helped with around 1,000 Garage Journal floors, and over the years we've got a lot of great feedback (we regularly call for follow-ups) that we've reviewed and evaluated, so we have a pretty good idea on what it takes to have a successful outcome:

Read the directions, pay attention, don't take shortcuts, don't cheap out, read the directions again, follow them, and... Enjoy your great looking floor.
 
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porschedude996TT

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Oct 28, 2007
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Location
Santa Maria, California
I am about to expoy my shop and had a thought.

I recently spot cleaned my 30' x 40' unfinished concrete shop floor with MEK for a party my wife was hosting. I was going to clean earlier in the week, but it came down to 2 days before the party. The smell stunk up the room for days meaning that it was still coming out of the porous concrete. I used about 3-4 oz of MEK, not all that much.

Do you think that it could be a reaction from MEK?
 
OP
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haugy

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Wow, I hate to rehash this, but wow.

Maybe I did mess up, who knows, but your description of what happened is not accurate there Fred. Normally I would let it slide, but your comments towards the end are what sparked a response from me. I've tried to be very polite and diplomatic about the whole situation. But there is a line.


Again, I'm not commenting on this particular project directly, clearly it's been beat to death.

We did have a DIY job that went seriously south. Talking with the client it sounded like he did everything right, when recounting the application it was almost as if he went even beyond our detailed instructions, taking steps even our most conscientious pros didn't take. And he was so detailed in his explanations I thought that he certainly would have spent at least half as much energy applying the product - right? So what could have gone wrong? Material defect? Environmental contamination? Abrupt weather changes? It was a real puzzler, so we had one of our pros stop by and check it out. His conclusion was solid and conclusive because the problem was very obvious in person. The job was simply one of the sloppiest applications he'd ever seen. The applicator simply did not take the time to properly prep, there were heavy brush strokes, stuff was 40 mils thick in one spot, and see through thin on another. There were clear signs that product wasn't mixed properly. It was easy to see where there were attempts to patch holes and cracks because there was no attempt made to feather the edges. It was just a crappy application. Reviewing the photos that the contractor sent it was clear his analysis was spot on.

Sloppiest? Really? Do you remember why it looked like that? Because I took your advice on trying to patch it. You told me to scrape off the sections that were bad, and the re-apply more epoxy. So I did, and I paid again for more epoxy. And that's why it looked like ****. It was clearly obvious that it didn't blend well. Those attempts to patch holes were done by YOUR recommendation. I spent over 40 hours scraping that ruined **** off my floor. Burned up two sanders, and nearly called a guy to scrape it all off and say the hell with it. The thickness in some spots was because I had to try and blend an edge into the holes from the ****. So yeah, there would be overlap. Would you like me to post those pictures again? They are on the first page.

Didn't properly prep? I spent a lot of money on industrial grade grinders, gallons of cleaners, and hours of time prepping that floor. I did dust and moisture tests in 4 different places on that floor. I've got pictures of all that too.


The materials for that job were over $1,000, Nope, try again. By the end of the project I had over $4,000 invested in this floor.and it was puzzling why someone would spend that amount of money on the job, and then expend zero energy to make it work out.

Again, I'm curious as to how you come up with this summary. Where you there? Do you know what I went through trying to get this to work? I bought every gadget recommended. I didn't shortcut any tool or item. If you said I needed it, I got it. If you said do something, I did it. Do you think I like throwing money out the window for fun?

Again, mistakes happen, to DIYers and even pros! Fortunately most people are upfront and honest and tell you exactly what they did, and from that usually we can pinpoint what went wrong and help turn it around.

But every now and then in life you come across **** that makes no sense. You ponder and try figure out why some people do what they do, why some people enjoy the pain of others, why some people seem to lie so much that they actually believe it, why some have no problem stealing from others. There are the clueless and the evil, and they will hurt others accidentally or intentionally. Fortunately they're in the minority and the vast majority of folks, especially guys on this forum and groups like this, are a joy to work with.

Be careful here Fred. Did you just call me a liar? And a thief? You tell me where I lied. And then tell me where I stole from you! Not once have I asked from anything from you other than support when I ran into this problem. I paid for everything I asked for, and then paid again for more material. You tell me where I stole from you. You can call me a *******, you can call me a terrible floor installer, I don't care. But don't you dare call me a thief and a liar.

Back to floors... How can you avoid this?

We have helped with around 1,000 Garage Journal floors, and over the years we've got a lot of great feedback (we regularly call for follow-ups) that we've reviewed and evaluated, so we have a pretty good idea on what it takes to have a successful outcome:

Read the directions, pay attention, don't take shortcuts, don't cheap out, read the directions again, follow them, and... Enjoy your great looking floor.

In other words, enjoy your floor, if it fails, it's your fault not ours. Period.
 
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roger55

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It sure sounds like you are..
He clearly states that it isn't.

What would make him want to bring this issue up again when it was clearly settled?. AG's post was to address the question that gobble posed. It would just not make any sense for AG to have made it anything else.

IMO, haugy's last post and the ones after it should be deleted and this thread closed. It ran it's course the case was solved and both parties had an agreement.

Yes, I'm the one that reported this to moderators and it led to them to delete haugy's post. I guess he got someone to re-consider and restore it. I think there is no place this thread can go and have it be in a positive direction.
 
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haugy

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He clearly states that it isn't.

It would just not make any sense for AG to have made it anything else.

Yet, clearly, he did. He went well beyond answering a simple question.

IMO, haugy's last post and the ones after it should be deleted and this thread closed. It ran it's course the case was solved and both parties had an agreement.

Yes, I'm the one that reported this to moderators and it led to them to delete haugy's post. I guess he got someone to re-consider and restore it. I think there is no place this thread can go and have it be in a positive direction.

Why? Why should just mine be deleted and not Fred's? This is a thread I started, and have been very open and factual about . It provides a lot of good information about DIY flooring. I have great issue with someone calling me out, in my own thread, and I am not allowed to defend myself in it. As long as it stays clean and professional.

I know you have close ties with Wolverine and Fred, but I'd politely ask that if you do not have interest in this conversation you do not have to participate in it.

It absolutely can be in a positive direction. I've been very civil, and will maintain that pattern. I have a great floor right now that has held up to some pretty good abuse so far in the past few years. It's the first thing everyone notices in the shop when they walk in, and they all drool all over it. I have no problem backing the Wolverine floor epoxy. But I won't idly stand by while someone slanders my name. Call me old fashioned.
 

roger55

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Fort Collins, CO
I don't have close ties to Fred. I bought my Wolverine products from him and I documented my install here on the forum and it was a good experience. That's as far as it goes.

I disagree. I don't believe Fred was referring to you at all in his response to gobble.

However, you may have hit a good solution. Delete all the posts to this thread starting with the one gobble posted on 4/10.

Then close the thread and let it stand as is. I see no point in continuing this thread any further. Any new questions should be done in recent or new threads. Your issue was closed a long time ago.

You could contact a moderator and request that.
 
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Will S.

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Apr 15, 2010
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The First State
I read the 11 pages of this thread with great interest, as I have a 1700+ sf garage, which I have been trying to decide what floor coating to put on it. The product Haugy used it one that I have considered. I was surprised, not that a DIY'er had a failed floor, but that Haugy did, given the attention to detail, and no spared expense approach that he used. But still, things can happen, and I am one who has always said that when things go wrong, what happens next is what really counts. It took longer than it should have, but Haugy finally did get the floor he should have. If it ended there, I would not even be posting now.

I must say, however, that the diatribe posted by Fred was completely uncalled for, and is the pinacle of unprofessionalism. I read it, and in disbelief, re-read it. I cannot believe what he wrote, and while he may not have come right out and said this was about Haugy, he certainly left no doubt in my mind that it was. Indirect implication is as effective as writing his name.

It is for that reason alone, that I will never do business with AlphaGarage, and will never recommend anyone else to, as well. I have been in business for 40 years, and have dealt with every manner of customer, from the best to worst, but I never did anything like this. Unbelievable; just head-shaking unbelievable.
 
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roger55

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Will,
What don't you understand about this statement?:

"Again, I'm not commenting on this particular project directly, clearly it's been beat to death.

We did have a DIY job that went seriously south...."

He was talking about another situation.
 

Will S.

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Will,
What don't you understand about this statement?:.........
He was talking about another situation.

Roger, I thought Haugy's answered this in his post 212, but even if he had not posted that, I would still say that when Fred went off like he did, in a reply to gobble's question, he went too far. All he needed to do was say why the floor failed. If he didn't know, then he should have said "we really don't know what happened. Instead, he goes on and on about customer dishonesty, lying, cheating and stealing. And then adds a disclaimer, to throw a shadow on his rant. Unprofessional conduct. And he certainly implied that this is what happened on Haugy's floor. And most people reading this will think the same as I did.

This was a closed case, and there was no call to go into anything more than answering gobble with "we think it was a failure of prep, of application, or of product". Or we just don't know.
 

Jinks

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Just finished 11 pages of posts on this thread. Almost to the end I was STUNNED by the civility of the three primary parties involved. In life, business, & internet forums it's almost impossible to find people that can focus on a solution instead of blame. I was already forming my compliments to all the parties involved until I reached the last page. Sadly one of the parties lived down to current day expectations.

OTOH, The Garage Forum is easily the most civil of any of the internet groups I frequent.
 

FriendOfYours

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Are you guys on crack? He obviously was just going on a rant about something that obviously ticked him off in the past. That wasn't directed at haugy at all
 

roger55

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Are you guys on crack? He obviously was just going on a rant about something that obviously ticked him off in the past. That wasn't directed at haugy at all
Must be! This is incredible.

I just read gobble's post and question and AG's response again (for the third time). I don't see anything in that response that is unprofessional in the least.

Gobble asked how to avoid problems and he answered. To give him a case in point he went into detail how one guy messed up badly. What's wrong with giving him a real-world example to explain that? I think it was a great way to do it.

To my knowledge AG is still the only retail outlet for DIY Wolverine products. AG is in Cal. So it would be SOP for a retailer like that to contact and pay a professional local installer for help with problem product installs where the customer is asking for help or restitution.

Get real people.
 

kkcshipp

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Jan 9, 2011
Messages
79
I chose Wolverine and Alpha Garage 3 years ago on my new house/garage floor. I had a question and called and Fred called me back from out of country (He was on vacation). My floor is still great and I'd recommend them to anybody. Fred, I may want to put another top coat on - any suggestions on how to do that? Just want it thicker thats all.
 

kkcshipp

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Jan 9, 2011
Messages
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Forgot to add some small details that you won't see on a website. For some reason my floor ***** the life out of bugs. They just dry up and die. After a heavy rain worms who make it in dry up in hours and shrivel away. I just blow them out with my leaf blower.
 
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