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Kracin

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Omaha, NE
i think some people are being way too literal with the "value". nobody pays the "suggested retail", such as a milwaukee m18 blower having a suggested retail anywhere from 99-180 dollars. but its sold everywhere for 69 on average.

the important thing to remember is that never did they state that you can possibly get next to nothing of value in the package. the whole premise behind them saying you can pay 20 and get a better value is they claimed they bought items at liquidation and clearance sales. retail price can be considered many different things. you could find a retail value anywhere from 20 to 200 dollars for the same item. but in the easiest way for most people, retail price is the price that you can walk into a store and buy it for, not what they list it at when they don't have a slash through the price 100% of the time. retail price, not suggested retail price (which is the price that the manufacturer "suggests" the store sells the items for, so they can mark it down enough for it to look like its already discounted).

i'm sure anyone whose done anything in business knows exactly how this works, it's nice that they said they would do something like this. but i don't get what all these people are upset about, the item in no way matched the description of what they were selling

Each month we will carefully select tools and pack them into a mystery box. We will include an array of tools with a retail value of $40 to $200 for the low price of $19.95
the items included did not get to that value regardless of what it says on the package. so therefore a lot of people wanted a refund, if they cannot provide what they advertise, they shouldn't be surprised when people don't want to play. also, they had no disclaimer of "no refunds", which certainly would have been a deal breaker for some i bet.

just like the milwaukee 12v set with a free battery says "240 dollar value" on the box. you will never, ever find it sold for 240 dollars, that is not the retail price, that is the suggested retail price of all items sold individually. if it's too tough to understand, then just ignore my whole post and go on berating people who make sure a seller stays true to their advertisement. also, i have some 12v milwaukee sets you could make a killing on, priced at 220 dollars, you could easily sell them at the super low discounted price of 160 and make out like a bandit. pm me for details!
 

Strouty

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Southern Maine
Kracin,

The prices that some people are tossing out are discount store or internet deals. If someone goes to a retail store, the prices would reflect this. There is a local discount/liquidation place near me and they sell everything half off retail price. Sometimes they get outdated computer parts or software and the retail price might be $100 but you could buy it on sale for $10, this is a similar situation. I think you are thinking street price, not retail price.

As I said to the cody59, you guys were all taken the second you paid. I could find tons of items that have retail price of $40 that you could easily buy in any store for next to nothing on SALE.
 

Kracin

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Messages
1,666
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Omaha, NE
Kracin,

The prices that some people are tossing out are discount store or internet deals. If someone goes to a retail store, the prices would reflect this. There is a local discount/liquidation place near me and they sell everything half off retail price. Sometimes they get outdated computer parts or software and the retail price might be $100 but you could buy it on sale for $10, this is a similar situation. I think you are thinking street price, not retail price.

As I said to the cody59, you guys were all taken the second you paid. I could find tons of items that have retail price of $40 that you could easily buy in any store for next to nothing on SALE.


that's the point, on sale its super cheap of course, without sale it was going for about 20. that is still far from the 40 stated value. they threw this and a 3 dollar clamp in the package for more than a few people. it still falls in line with them not honoring their advertisement. just because an item states a "value of X" on the package, does not mean that is sells for that, ie, the milwaukee tools with massively inflated value on the package so the store price looks reasonable.

if they purchased a bunch of the milwaukee m12 combo kits with free battery for 99.00, and then did the same thing but then stated you pay 180 and get 240 worth of tools bought at liquidation. how many people do you think would be asking for their money back? come on, it says 240 right there on the package.
 
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loranger

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Feb 2, 2012
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789
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DFW, TX
Kracin,

The prices that some people are tossing out are discount store or internet deals. If someone goes to a retail store, the prices would reflect this. There is a local discount/liquidation place near me and they sell everything half off retail price. Sometimes they get outdated computer parts or software and the retail price might be $100 but you could buy it on sale for $10, this is a similar situation. I think you are thinking street price, not retail price.

As I said to the cody59, you guys were all taken the second you paid. I could find tons of items that have retail price of $40 that you could easily buy in any store for next to nothing on SALE.

Yes. Their site literally says "retail price between $40-$200". "Retail" on those wrenches is $39 no matter what everyone thinks they are worth. Had I gotten my shipment I would have just chalked it up to me gambling and loosing. I would never ask for a refund after receiving this "mystery box".
 

thecody59

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Twin cities, MN
No they are not just because they sale $40 dollar value means nothing have you ever seam these sell at $40 dollars no because they are not worth anywhere near that you can get a way better set of wrenches for $40. So if a company says there product has a retail value of $1000 dollars but sells it for $50 somebody can sell a mystery box for $500 dollars saying $1000 value and that is right in your book?
 

Kracin

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Omaha, NE
Yes. Their site literally says "retail price between $40-$200". "Retail" on those wrenches is $39 no matter what everyone thinks they are worth. Had I gotten my shipment I would have just chalked it up to me gambling and loosing. I would never ask for a refund after receiving this "mystery box".

please tell me you really think that a price printed on a package shipped to every corner of the country is the "retail" price. :lol_hitti

once again, economics 101, suggested retail, and retail are 2 different things. also on the package doesn't say retail it says "$40 value", nothing about that being retail.

mnuPKnML1nRB_c-1C9Fg3IQ.jpg
this is also not 240 retail
 
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Strouty

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Yes. Their site literally says "retail price between $40-$200". "Retail" on those wrenches is $39 no matter what everyone thinks they are worth. Had I gotten my shipment I would have just chalked it up to me gambling and loosing. I would never ask for a refund after receiving this "mystery box".

I also would bet that MSRP is way more. This is a clear case of buyers remorse, they delivered what they said, get over yourselves and man up. If you get a refund and don't return the item, you have no integrity and are a thief just like the seller. If you could not figure that out before ordering, you guys deserve each other.
 

Kracin

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Omaha, NE
I also would bet that MSRP is way more. This is a clear case of buyers remorse, they delivered what they said, get over yourselves and man up. If you get a refund and don't return the item, you have no integrity and are a thief just like the seller. If you could not figure that out before ordering, you guys deserve each other.

the seller wrote an email stating keep the item. they must not be worth much

get over yourself, you are looking at the msrp on the package

mnuPKnML1nRB_c-1C9Fg3IQ.jpg
see how that works? we all know what the regular, msrp and sale price on these things are.






oh well, i'm done in this thread, trying to explain the most basic strategies in economics gets tiring.

guess i'll go and steal from a store somewhere because thats what people do when they ask for a refund on something that wasn't as advertised. (you people do understand that there are a lot of "companies" and people out there that do things like this and take into account how many people will ask for refunds and how many people will just **** it up and take the loss regardless). which is why it's worded in a way that makes it sounds like you are going to get something worthwhile, plenty of legitimate business practices out there to learn from. this just happens to not be one. don't put up with an ebay seller that sells you an item that doesn't match the description, if it says new, it better be new. if it says comes with 3 accessories, it better have the accessories. and if it says its got a retail price of at least 40, it better have a retail price (not msrp or suggested retail "value of") of 40.
 
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creativecars

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Indiana- where horse and buggies still roam
Glad I didn't fall for this scheme but it has been interesting to see the fall out. It really is not that difficult to see that some people got played, they thought they were going to get 400 for 20 and now some are **** hurt that they got the short end of the stick.
If you ever find someone who will trade a twenty for 4 one hundred dollar bills you should question why? Most adults would:thumbup:
 

2004.5cumminsman

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Oregon
This thread blows me away. Some people obviously fail basic marketing strategy.

Now off to buy charcoal in hopes of diamond. If not, I'll take that **** back.
 

thecody59

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Twin cities, MN
Nobody buying these was hoping to score a $500 tool for $20 come on people all we were hoping for is some close out items they bought really cheap all i was expecting was to get $40 dollars worth of tools. I was not expecting $500 dollars worth of snap on tools.
 

Strouty

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Nobody buying these was hoping to score a $500 tool for $20 come on people all we were hoping for is some close out items they bought really cheap all i was expecting was to get $40 dollars worth of tools. I was not expecting $500 dollars worth of snap on tools.

You got what you paid for. :dunno:
 

2004.5cumminsman

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How I feel about this,
 

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Doohickey

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Was the OP the only one that was OK with what he got? I believe he said his order was $45 retail.
 

Scimmia

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Messages
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No they are not just because they sale $40 dollar value means nothing have you ever seam these sell at $40 dollars no because they are not worth anywhere near that you can get a way better set of wrenches for $40. So if a company says there product has a retail value of $1000 dollars but sells it for $50 somebody can sell a mystery box for $500 dollars saying $1000 value and that is right in your book?

Yep, happens all of the time. It doesn't matter what you think is "right", it's how things are. Haven't you ever watched late night TV infomercials? Free gift, $200 value!
 
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MagnumForce

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This thread has made me lose faith in humanity. You are all as bad as the kids that think Kanye is going to make Paul McCartney "blow up"
 

srmofo

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Here's the deal.
Msrp does not equal retail price unless it was actually marketed at that price. Note, none actually have to sell at that price.

The other side of the coin, clearance and closeout prices from leftover Christmas only inventory also does not equal retail.

There are no free lunches. You guys should have known this stuff would have been returns and/or clearance items. Personally I think you should all be grateful you didn't get harbor freight tools at a $40 non sale, non coupon retail price which would be perfectly legitimate.

Asking for a refund because you didn't like the items in your MYSTERY BOX or your perceived value of them is ridiculous.

The only reason you got your money back is because the seller made the mistake of using paypal.
 

archirelic

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texas
Here's the deal.
Msrp does not equal retail price unless it was actually marketed at that price. Note, none actually have to sell at that price.

The other side of the coin, clearance and closeout prices from leftover Christmas only inventory also does not equal retail.

There are no free lunches. You guys should have known this stuff would have been returns and/or clearance items. Personally I think you should all be grateful you didn't get harbor freight tools at a $40 non sale, non coupon retail price which would be perfectly legitimate.

Asking for a refund because you didn't like the items in your MYSTERY BOX or your perceived value of them is ridiculous.

The only reason you got your money back is because the seller made the mistake of using paypal.

Quoted for truth.

:beer:
 

GuyllFyre

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Sep 2, 2014
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Scotia, NY
Paying less than $20 and getting a refund was completely worth it to see see this thread.
LOL!
Got my $20 worth of entertainment out of the Mystery Box.
 

mechanical turk

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Nov 27, 2012
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Monterey Bay
The only reason you got your money back is because the seller made the mistake of using paypal.

Would paypal issue everyone refunds after a certain number of complaints? I got my **** in the mail, but I also got a refund after not complaining to the company or requesting a refund. Just out of the blue. Seems like they issued refunds to a large group, there's gotta be a reason why.
 

GuyllFyre

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Scotia, NY
I'm wondering if this is a new money making scheme but I'm not sure how to calculate it out.
They could have been collecting all the money, putting it in some high-interest bearing account, collecting the interest, and then refunding all the money.

Not sure where/how you could do that and actually make money though.
Maybe they screwed up, like in Office Space.

You have my stapler!
 

GuyllFyre

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Messages
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You must use lead as a hat.
Studies have shown that tinfoil only works as a better antenna in the supposed frequencies the government uses to control our brains.
The ones with tinfoil hats are the ones TRULY under governmental control.
BEWARE!
 

Lx460

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Central Florida, USA
You must use lead as a hat.
Studies have shown that tinfoil only works as a better antenna in the supposed frequencies the government uses to control our brains.
The ones with tinfoil hats are the ones TRULY under governmental control.
BEWARE!

Here's mine.
 

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