I got a call from my elderly aunt that her pilot on her natural gas water heater went out. I asked if there was a service interruption or strong windstorm lately. She said no, so I re-lit the pilot and it stayed lit for a few hours. I got a call that it went back out later that day.
I decided to just replace the thermocouple, as the unit is about 7 years old. Apparently this version of a Whirlpool HW heater has a thermocouple with LEFT HAND THREADS. None of the local plumbing places had ever seen one, so I called the technical hotline. I was told that they would send out a complete burner assembly with an updated thermocouple and adapter. They shipped it out, overnight delivery, for no cost. (This WH was made by American Water Heater in TN I believe)
When I removed the old assembly, I noticed the burner was "rusty".... Just a fine surface rust, not scaly. I thought that it was unusual, but thought it might have been due to condensation on metal that has lost its corrosion protection due to lots of heat cycles and direct flame.
When I installed the new burner assembly, I noticed something unusual. As few minutes after the main burner came on, I could hear what sounded like drops of water hitting the burner and "sizzling".
This could be the cause of the rust on the old burner assembly. There is no sign of water or moisture around or under the WH. None of the fittings on top are leaking or sweating. Does this sound like a seam on the tank body sweating due to heat?
What are your thoughts? The water heater has a 12 year warranty, so it is still covered.
Thanks, Mike
I decided to just replace the thermocouple, as the unit is about 7 years old. Apparently this version of a Whirlpool HW heater has a thermocouple with LEFT HAND THREADS. None of the local plumbing places had ever seen one, so I called the technical hotline. I was told that they would send out a complete burner assembly with an updated thermocouple and adapter. They shipped it out, overnight delivery, for no cost. (This WH was made by American Water Heater in TN I believe)
When I removed the old assembly, I noticed the burner was "rusty".... Just a fine surface rust, not scaly. I thought that it was unusual, but thought it might have been due to condensation on metal that has lost its corrosion protection due to lots of heat cycles and direct flame.
When I installed the new burner assembly, I noticed something unusual. As few minutes after the main burner came on, I could hear what sounded like drops of water hitting the burner and "sizzling".

This could be the cause of the rust on the old burner assembly. There is no sign of water or moisture around or under the WH. None of the fittings on top are leaking or sweating. Does this sound like a seam on the tank body sweating due to heat?
What are your thoughts? The water heater has a 12 year warranty, so it is still covered.
Thanks, Mike