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new Arcan jack - broken day 1?

Spike00513

Well-known member
Joined
Jul 18, 2012
Messages
47
Arcan 3-ton all aluminum jack, weighs 5lb less than their hybrid steel/aluminum and design looks cooler
A20018

Used to have one. Never used it. Sold it for a little cheaper.
Years later now I need one.
Ordered it off Amazon and they mailed the wrong one. Great, money held hostage until they receive shipment.
Maybe second time is the charm. I'll try again.

Got a second shipped and went to go use it; thing returns down upon pump.
Am I not understanding the operation of this thing properly? Handle was tightened to the right (on).
Obviously loosen to left is to lower/bring down.

They have a couple of negative reviews. Maybe I should've sprung for the uglier hybrid that barely weighs anymore and was apparently reliable enough for Costco to sell it.

Anyone else dealt with this?
When jacking up, rather than stay held at the height, it will drop maybe 0.5-1" and then stay.
So it does not end up sagging all the way down like a blown seal. However, I do find it odd it does not just steadily raise up and hold.
I'll take a closer look at how it operates to see if it's by design or not.
Does the same thing if I stand on it.
No other jack I've had did that. Like my old jacks if I stood on them, they'd go up, hold. Not "back down 0.5" immediately.
Or if I jacked up cars, it would go Up, Hold. Then place jackstand under frame rail, and lower.

From a practical standpoint, it's dumb as hell.
Say you're jacking up a transmission to max height, right where heat shields start to hit the frame rails.
Imagine that is exactly the height you need to put the transmission at for whatever reason.
Well with this jack now you can't, because upon pushing up to that height, it immediately falls down 0.5" right after and stays there. So no matter how many times you try again, it just keeps doing that.

The reviews say their customer support/warranty is pretty useless.
So maybe first I will try swapping it through Amazon for another one...

I see they just raised the price from $230 to $300
I guess in addition to it being ****** they have to charge more as well
Interesting that the logo on the side says "Professional Tools" when it operates like a dollar store clown wig

My co-worker has the same design/production source but relabeled as another brand (costs more, you pay for the sticker); his not only works well/properly despite looking the same, but has lasted a while too

weird thing is I don't remember it doing it at first/during the beginning of use, where I was looking under the vehicle and operating the handle lower. Maybe the problem is me. Maybe that is just how it acts with the handle operated closer to vertical, as opposed to close to the floor. Due to narrow room maybe I should've removed the back half of the handle (spring pin) to operate in "half handle" mode closer to the floor in those rare situations.

61ZJQj4bzWL._AC_SL1500_.jpg
situations.
 
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Hiball

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Joined
Apr 30, 2009
Messages
14,031
Location
Missery
Sounds like a Air issue.

I would give it a bleed, Proper oil level, Handle in the release position 8-10 pumps, double check oil level, Handle to the lift position, Cycle the jack to full extension.

Give it a try under load.
 
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FMB4

Well-known member
Joined
Jan 19, 2017
Messages
2,926
Who knows what your unit when through during shipping and handling (stacked upside down, on end, etc). Follow the above advice of bleeding it and you should be fine. Note: you might want let sit for a number of days on your garage floor on the wheels of course before you bleed it.
 

tarmy

Well-known member
Joined
May 28, 2014
Messages
4,695
Location
Nor Cal
Ummm. My instructions had me prime it (sort of). They have a process you need to go thru BEFORE you load it….

instruction check OP…👍
 
OP
S

Spike00513

Well-known member
Joined
Jul 18, 2012
Messages
47
Ummm. My instructions had me prime it (sort of). They have a process you need to go thru BEFORE you load it….

instruction check OP…👍
Instructions? Is that the paper thing I always throw away first?
IDK if it even came with any. Was for sure a lot of foam in the box, which I still have. I'll check.
didn't expect a simple floor jack to need instructions!
Gonna pick up some hydraulic jack oil and give it a try. Thank you everyone for the suggestion
 
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