So the other day I stopped by Lowes to pick up some sheetrock (Did not want to drive the extra distance to HD) . This is probably my first time in a Lowes in about three of four years. I figured I would bring in my Cman 3/8 long flexhead ratchet for warranty, this broken ratchet has been riding around in my truck for years. My old ratchet was the very common raised panel model that we love to hate on this board. The replacement for this ratchet is a polished chrome 72 tooth Chinese import that looks identical to the Kobalt that was just a few yards down the aisle. Well the first thing I noticed is how large the head is, it's damn near as big as some manufacturers 1/2 inch drive models. Today when I got home from work I had to install a new front hub assembly in the wife's car. I figured what the hay I'll try out this new ratchet. I used it to remove the caliper and hub bolts. This ratchet even though 72 teeth just felt sloppy. While assembling the car I pulled out my twenty something year old Snap on 36 tooth ratchet and what a difference! The SO just felt right in the hand. While I prefer the SO I used to like the Cman almost as much, this new one is just awful. The best part is the new Cman had a price tag of $59.99. The regular price of the Kobalt that was just down the aisle was $29.99 and looked like the same ratchet. After using this new ratchet I would not pay $30 for it never mind the $60 they had it listed for. I really thought that there was some hope for Cman but I'm not sure after this first trial. Maybe it will get better?
In what way was it broken?
The reason that the Chicom Craftsman ratchets are so large is that the metallury is so poor quality that Chicom has to add extra metal to make the ratchet meet StanleyBlack&Decker and Sears' specs.
Last year, I went to Sears to look at the Chicom Craftsman. The finish was rough (machining was evident) and I cut my finger on it! I never cut my finger on any ratchet until that time.
Last year, I won a Taiwanese Craftsman 84T slim profile ratchet on Ebay for chump change. I loved it, but then it skipped. Last year, I took it to my local, childhood Sears, which insisted on rebuilding it, then didn't tell me they downgraded the teeth to 60. I returned it, same thing, ie they gave me a 60 tooth. I pointed out that the model handle clearly says "84 tooth" and that they're out of line for putting a 60 tooth head, especially not disclosing that to me. After much drama, they gave me a gift certificate for equal market value, which I proceeded to buy something nice (can't recall what).
I used to be fond of the RP (raised panel) US Craftsman ratchets. Turns out my inventory was 10 due to misplacing some over the years. I used only those ratchets until about 2 years ago when I took an auto class. THEN, I tried higher tooth, different brands. The difference was night and day. The RP US Craftsman were klunky, coase instruments ratcheting-wise and grip-wise in comparison. I'm selling them off to DIYers. Good riddance.
In addition to the above, I advise friends with US-made Craftsman to avoid the Chicoms for the very reasons you stated. For broken US Craftsman, first try to lube it with Super Lube. I have a Taiwanese Craftsman that I got new from Sears for a song; it was as noisy as a truck. When I disassembled it, there was no lube (I used it lightly only a couple of times).
However, after adding Super Lube, it ratched smoothly and as quiet as a church mouse. Even my gf, who knows little about tools and I didn't tell what I did, commented that it handled wonderfully. I tried it with my Harbor Fright junk ratchets; same results. Next project is my Tektons, which, by the sound of the ratchets, have no lubrication, just like the Crapsman and Harbor Fright.
If that doesn't fix it, wait until later next year or 2021; here's why. *Supposedly* StanleyBlack&Decker&(we're acquiring every brand name tool to become a monopoly) is going to repatriatriate Craftsman to the US by 2021. Probably will be "Made in the US of Global Materials" (ie cheap, rejected Chinese steel), the bottom-dwelling Craftsman brand has nowhere to go but up.