Synchony1
Member
Just got a new Amarr/Heritage 3000 installed (7 X 16) and when it closes it 'sits' on the lip of the garage floor - which is about an inch higher than the driveway (which is where the door should close to. Had the installer come out and he showed me where the rails really can't be adjusted (the door is closing snug to the beams on either side and and door is aligned properly) and while that is true - that doesn't solve my problem. I previously had a Clopay that closed properly and while the new door is probably a little wider/thicker (steel/poly/steel) I was told by one of the techs that it would fit in the existing space with no problem. Anyone else experience this & even if not, does anyone have any suggestions? Thanks!
