Not Impressed by Tekton

[Flyordie]

I bought this set a few days before the 90t sets were announced.

So the only issue I can find is that the geometry of the selector is different between the 1/4 and 3/8 and that the optimal point for the selector to be in for pawl engagement on the 3/8 isn't at the end of the throw for the selector lever, where it is on the 1/4. It looks like the falling pawl will basically hammer on 3/8 selector in the direction of neutral. It's possible the wrong selector lever was installed on this ratchet.

I was down at the local FAA office today adding a remote pilot certificate on, they were super helpful. What the hell kind of world are we living in where the FAA is helpful and Tekton is not?

Dude, that is literally a Harbor Freight Professional ratchet. (Internals are the same... )

 

[JoeMcGov]

The below does not square with his post #33. Move all this to Facebook.

Here's how I would have handled it, maybe Dave should save this for a copy and paste.

"Hi, Sorry to hear you're having trouble with one of our ratchets. We stand behind our products 100% and want to make sure we get yours working like it should.

There's an adjustment screw that takes a T9 star bit on the axis of the selector lever. Let's start by tightening that by 1/8th of a turn and see if it gets any better.

If that doesn't work we'd be happy to send you a kit that includes all the moving parts in the ratchet. This will only require T9 and T10 star bits and is easy to replace. It's likely that any problem that can't be resolved by tightening the selector screw can be fixed by installing this kit.

If none of this works or you just don't want to do this yourself you can send it in to us in Grand Rapids, Michigan and we'll repair or replace it to our high standards of workmanship."

Oh wait, now I'm the one giving life advice.

 

[CR888]

At some point IMO the consumer should take responsibility for their choices. If you want to purchase an import $15 ratchet that is what 10% of the cost of an industry equivalent & expect it to be flawless your kinda kidding yourself. Then that ratchet that cost less than your fast food lunch is expected to be warrantied for life no questions asked. Its a bit ridiculous, you want top shelf warranty/service/product quality....you PAY for it, simple as that. Spend over a $100 on a high end quality ratchet I think your 'expectations' are reasonable, spend $15 I think you got what you deserve. You realise a tool retailing @$15 that includes shipping across the globe, domestic shipping, warranty, profit for seller, profit for importer/distributer, advertising costs, taxes/import duties and whatever else I've left off the list leaves probably less than a dollar for manufacturing costs. This is hilarious...'I'm so disappointed'. LOL

 

[jsmeece]

At some point IMO the consumer should take responsibility for their choices. If you want to purchase an import $15 ratchet that is what 10% of the cost of an industry equivalent & expect it to be flawless your kinda kidding yourself. Then that ratchet that cost less than your fast food lunch is expected to be warrantied for life no questions asked. Its a bit ridiculous, you want top shelf warranty/service/product quality....you PAY for it, simple as that. Spend over a $100 on a high end quality ratchet I think your 'expectations' are reasonable, spend $15 I think you got what you deserve. You realise a tool retailing @$15 that includes shipping across the globe, domestic shipping, warranty, profit for seller, profit for importer/distributer, advertising costs, taxes/import duties and whatever else I've left off the list leaves probably less than a dollar for manufacturing costs. This is hilarious...'I'm so disappointed'. LOL

A warranty is a warranty! Is does not matter if the ratchet in question is $15 or $100. If that so called "warranty" is not honored, then it is FRAUD! That is the point people keep missing.

Op should have taken the rebuild kit, then if that did not fix the problem, then it is a manufacturing error and the ENTIRE ratchet SHOULD be replaced under WARRANTY, pure and simple (the original cost of the ratchet, whether it was $15 or $100, is totally irrelevant at this point)!

 

[KnurledNut]

?...probably less than a dollar for manufacturing costs.

Im guessing this is pretty close to actual figures.

 

[Ign]

Once released, that will probably be the best bang for you buck and most complete line offered in that price range

Now if Tekton could only figure out that red is for SAE not Metric, we'd have a winner-winner chicken dinner

Like

 

[CR888]

A warranty is a warranty! Is does not matter if the ratchet in question is $15 or $100. If that so called "warranty" is not honored, then it is FRAUD! That is the point people keep missing.

Op should have taken the rebuild kit, then if that did not fix the problem, then it is a manufacturing error and the ENTIRE ratchet SHOULD be replaced under WARRANTY, pure and simple (the original cost of the ratchet, whether it was $15 or $100, is totally irrelevant at this point)!

The only problem in this case is that the customer does not dictate the terms of warranty claim, there is a process for good reason & he refuses to do it right, he thinks he knows more about their product than they do. He might be right, but he may not therefore correct proceedure needs following to get to a solution. Tekton have been more than reasonable, & I'm sure if a kit didn't fix the issue he could send it in & if they found it to be defective, would most likely gladly replace the product. He wants no bar of this, he thinks they should do what HE says. Warranty just doesn't work like that nor should it. Having a hissy-fit on a public forum won't change the basic facts of this case. I'm glad the rep (which we are lucky to have here) is not bending to his demands.

 

[eschoendorff]

The only problem in this case is that the customer does not dictate the terms of warranty claim, there is a process for good reason & he refuses to do it right, he thinks he knows more about their product than they do. He might be right, but he may not therefore correct proceedure needs following to get to a solution. Tekton have been more than reasonable, & I'm sure if a kit didn't fix the issue he could send it in & if they found it to be defective, would most likely gladly replace the product. He wants no bar of this, he thinks they should do what HE says. Warranty just doesn't work like that nor should it. Having a hissy-fit on a public forum won't change the basic facts of this case. I'm glad the rep (which we are lucky to have here) is not bending to his demands.

I agree. People need to be reasonable. Tekton has a track record of being quite reasonable- much of it documented here on this message board.

Some folks are just difficult and want everything done THEIR way or they throw a hissy fit. We have some of those folks on this very board. Legends in their own minds.

Sheesh. It’s a $15 ratchet. Move the hell on.

 

[M6erfan]

Sheesh. It’s a $15 ratchet. Move the hell on.

I never can get enough of "warranty" threads...

 

[Lisamelting]

I never can get enough of "warranty" threads...

Lol, me too, although I don't think the warranty has ever been a factor in my decision making process. In 25 years of professional wrenching I don't think I've broken more than a handful of tools.
I buy what I consider to be the best value for the money I can afford to spend.

 

[eyeball]

Recently I've spent a completely unjustifiable amount of time trying to get this brand new 72 tooth ratchet that came with my set to work right...

When I buy something brand new and it doesn’t work right, I simply return it to the place of purchase and move on...

 

[Blind1]

I agree. People need to be reasonable. Tekton has a track record of being quite reasonable- much of it documented here on this message board.

Some folks are just difficult and want everything done THEIR way or they throw a hissy fit. We have some of those folks on this very board. Legends in their own minds.

Sheesh. It’s a $15 ratchet. Move the hell on.

I’m gonna go with this.

Tekton is literally known for “great warranty”.

This honestly sounds like trolling from a fan of a competitor. How could you be that unreasonable?

 

[The Fall]

I'd be pissed if I bought a $15 ratchet and it didn't work properly. Then again, I've never purchased a $15 ratchet after I graduated high school.

 

[toored]

Sounds very reasonable.

Problem is marketing advertises one thing and customer service doesn't follow the contract with the customer.

Contact the company via social media and see how the marketing department responds.

Here's how I would have handled it, maybe Dave should save this for a copy and paste.

"Hi, Sorry to hear you're having trouble with one of our ratchets. We stand behind our products 100% and want to make sure we get yours working like it should.

There's an adjustment screw that takes a T9 star bit on the axis of the selector lever. Let's start by tightening that by 1/8th of a turn and see if it gets any better.

If that doesn't work we'd be happy to send you a kit that includes all the moving parts in the ratchet. This will only require T9 and T10 star bits and is easy to replace. It's likely that any problem that can't be resolved by tightening the selector screw can be fixed by installing this kit.

If none of this works or you just don't want to do this yourself you can send it in to us in Grand Rapids, Michigan and we'll repair or replace it to our high standards of workmanship."

Oh wait, now I'm the one giving life advice.

 

[Mr_B]

I have some what you might class as cheap tools but I would class as quality and value.
I use them profesionally and they not wasted any of my time.
Anything important and I generally got a secondary tool option.
Warranty waste of money and time and limits too many better tool options if you caught up on lifetime warranty .
Reality is very little breaks and when it does it easier and quicker self warranty.
Some larger items may get repaired by myself but anything basic and either worn/faulty or a better/upgrade tool option found I just simply get replacent as quick as it needed .
in busness the hand tools not a major concern or cost, bigger things like specialist shop equipment, computer system are big hitson time and earning when go wrong.
A ratchet, socket, wrench and pliers no big deal, I got duplicates, I got tools in truck, tools at home, fathers tools, local stores tools etc etc .

 

[sk farmer]

tekton again? why don't we just call it mit.

i was in a place in alexandria mn last week end. piles of tekton stuff. it looked like much of it was current production with wrench sets in the plastic holders and sets in the blow molded cases. we have been hearing about all of these new tools and yes some of them are unique, most of them are not. funny thing is all of the open stock sockets were a mix of tekton and mit. guess what? other than the stamp on the socket they were the same.

my opinion, tekton is way overrated. the usa pliers made by wilde? the wilde are better, i know i have wilde pliers.

the ratchets? as has been said by others in this thread, many the same as harbor freight, nothing to write home about there.

the wrenches? nice holder but not exactly cheap and nothing overly special.

i could go on but then i suppose i will get bashed again.

i just don't get all the hype about the supposed design and hands on improvements. people who would never buy mit tools are all gaga over tekton.

oh yea , what is the mailing address and location of tekton again?

 

[jdewitt]

tekton again? why don't we just call it mit.

i was in a place in alexandria mn last week end. piles of tekton stuff. it looked like much of it was current production with wrench sets in the plastic holders and sets in the blow molded cases. we have been hearing about all of these new tools and yes some of them are unique, most of them are not. funny thing is all of the open stock sockets were a mix of tekton and mit. guess what? other than the stamp on the socket they were the same.

my opinion, tekton is way overrated. the usa pliers made by wilde? the wilde are better, i know i have wilde pliers.

the ratchets? as has been said by others in this thread, many the same as harbor freight, nothing to write home about there.

the wrenches? nice holder but not exactly cheap and nothing overly special.

i could go on but then i suppose i will get bashed again.

i just don't get all the hype about the supposed design and hands on improvements. people who would never buy mit tools are all gaga over tekton.

oh yea , what is the mailing address and location of tekton again?

Based on the passion I see in your posts about Tekton, you seem to care quite a bit about them. If you didn't care, you wouldn't be here posting.

 

[cherrybomb]

Should I consider myself lucky or fortunate that I own Snapon,Proto and SK ratchets?I don't abuse them,so I don't anticipate a problem.I just enjoy good USA tools.Try one,enjoy wrenching,don't worry about what if it breaks,how do I get it replaced.Lifes to short!

 

[sk farmer]

Based on the passion I see in your posts about Tekton, you seem to care quite a bit about them. If you didn't care, you wouldn't be here posting.

I cant have an opinion? I have been around here long enough to know asking questions and having opinions are allowed even if they may not agree with yours and i am not rude to you or anyone else. When you make it personal you get a time out like the guy who got the last tekton threads locked. I never complained to anyone or was warned about anything.

The fact that can't be argued is that tekton is nothing more than a new name for michigan industrial tools. If mit had a reputation that was any good why would they abandon that name?

 

[Mr_B]

Should I consider myself lucky or fortunate that I own Snapon,Proto and SK ratchets?I don't abuse them,so I don't anticipate a problem.I just enjoy good USA tools.Try one,enjoy wrenching,don't worry about what if it breaks,how do I get it replaced.Lifes to short!

I got variety of ratchets taiwan, japan, germany and some not known coo.
I abuse them when needs must, i enjoy them as picked on design and things I like and I don't worry about if they break, if lost or stolen.
In 35yrs pro use I not broken enough ratchets for it be viable cost return on high priced warranty tools and self warranty never falls short on handling replacements.

 

[turnthewrench 2.0]

If mit had a reputation that was any good why would they abandon that name?

Because of the "Made In Taiwan" joke.

 

[sk farmer]

hardly valid when made in taiwan is supposed to be good. snap-off and crapsman didn't cause either company to change their name.

 

[KnurledNut]

If mit had a reputation that was any good why would they abandon that name?

Tekton must have sounded better than Dynamic Source International.
Justin is uptight right now anyways with the talk of tariffs.

 

[Handyandy23]

tekton again? why don't we just call it mit.

i was in a place in alexandria mn last week end. piles of tekton stuff. it looked like much of it was current production with wrench sets in the plastic holders and sets in the blow molded cases. we have been hearing about all of these new tools and yes some of them are unique, most of them are not. funny thing is all of the open stock sockets were a mix of tekton and mit. guess what? other than the stamp on the socket they were the same.

my opinion, tekton is way overrated. the usa pliers made by wilde? the wilde are better, i know i have wilde pliers.

the ratchets? as has been said by others in this thread, many the same as harbor freight, nothing to write home about there.

the wrenches? nice holder but not exactly cheap and nothing overly special.

i could go on but then i suppose i will get bashed again.

i just don't get all the hype about the supposed design and hands on improvements. people who would never buy mit tools are all gaga over tekton.

oh yea , what is the mailing address and location of tekton again?

You're certainly free to have your opinion, but I'll say one thing I've noticed is there's something almost all of the Tekton critics have in common. They've never used the tools, and just play with them in packages at the store.

There are lots of tools out there I have never used and will never buy. Maybe it's bad reviews I've read, maybe it's something I don't like when I handle them. Whatever it is I think everyone is free to not like a tool for any random reason. At the same time though I can't pretend to have some kind of super important and valid opinion on tools I've never used. I don't own any Craftsman, don't like them when I see them in store, probably never will own any. But I also don't feel the need to write several posts about my not liking how Craftsman sockets feel in my hand.

Another thing I've noticed is that the Tekton fans are those who actually own and use the tools. There's the odd quality issue, as there will be with even the best and most expensive tools. But OPer's experience is by far in the minority. Users on GJ almost universally like them, reviews on Amazon and other sites are very positive, etc. I put a lot more weight into the opinions of those using them. If the tools were junk, you'd see that in unhappy customers.

I'm also not sure what your obsession with pointing out the MIT / Tekton connection is, as I don't really see others finding that to be a big deal. Especially in this day when so many companies are big conglomerates and bought out by other conglomerates. Things change and evolve. Tekton is clearly doing things in a different way than old MIT did, so not sure what the relevance is.

As far as specifics, what sockets and wrenches do you think are higher quality for less money, and why do you prefer them? What features do they have that makes them better?

Also what specifically makes you prefer the Wilde pliers to the Tekton branded ones? I feel like in a previous thread you commented that the Tekton's were just a straight copy and questioned Tekton on what specs they had that made them different. Now you seem to have found some differences.

 

[Fedwrench]

Not again

 

[chevy302dz]

MIT becoming Tekton is no different than Goldstar becoming LG. The fact that they wanted a fresh start in and of itself demonstrates a desire to improve the brand. In Tekton's case I feel they are in the process of doing just that. Now that dosen't mean there isn't room for improvement but just the US made punches, pliers, prybars, screw and nutdrivers and angle wrenches. The new sockets (which are definitely different than the previous offerings) make available a range of sockets which previously was only available from top tier brands. 90 tooth ratchets (which are not the same as HF) are available in a number of styles though a few more like a locking flex would be nice. In addition, for me at least these ratchets have been quite reliable and lets not forget the 6 point ratchet wrenches in multiple styles and size ranges. Now none of this is to say Tekton will put Snap On out of business any time soon but it's certainly an improvement over the previous generations of MIT products all while not radically raising the price and making it easy to warranty broken items. Even if you still consider them low end, isn't it better that the low end is trying to improve itself even if it's one tool at a time?

 

[Handyandy23]

MIT becoming Tekton is no different than Goldstar becoming LG. The fact that they wanted a fresh start in and of itself demonstrates a desire to improve the brand. In Tekton's case I feel they are in the process of doing just that. Now that dosen't mean there isn't room for improvement but just the US made punches, pliers, prybars and angle wrenches. The new sockets (which are definitely different than the previous offerings) make available a range of sockets which previously was only available from top tier brands. 90 tooth ratchets (which are not the same as HF) are available in a number of styles though a few more like a locking flex would be nice. In addition, for me at least these ratchets have been quite reliable and lets not forget the 6 point ratchet wrenches in multiple styles and size ranges. Now none of this is to say Tekton will put Snap On out of business any time soon but it's certainly an improvement over the previous generations of MIT products all while not radically raising the price and making it easy to warranty broken items. Even if you still consider them low end, isn't it better that the low end is trying to improve itself even if it's one tool at a time?

Well said!

I don't think anyone is saying Tekton is going to knock off Snap On. But the amount of effort and quality being put into a budget brand tool here is refreshing, and I'm not sure how anyone can feel negatively about that.

 

[sk farmer]

for one thing, the wilde pliers i own are the flush fit fastener, the tektons use the old riveted style. they are not rebranding the best wilde pliers. i do have mit impact sockets. large 3/4 drive sae sizes. they appear to be the same as the ones i saw in a new package last weekend with different branding.

yes there is lots of big conglomerates being bought out by big conglomerates. that didn't happen here. what does that have to do with a company that just changes its name for no apparent reason? if it doesn't matter to you that is fine with me but that doesn't mean it may not matter to me or someone else. i won't mention names but at least a couple of the guys that were really pushing tekton hard admitted they had very little of it.

why do i bring some of these points up? there always seems to be some "popular new " tool brand around here pushed hard a by a few guys. i have been a member here for over 10 years and have seen several companies that they claim are the latest and greatest thing around. some of them have made it but most have not. quality issues, warranty issues, distribution issues, sometimes the tools are good but the people distributing them are just plain out of touch. if you had great luck with mit then it shouldn't concern you. information is good and just because it isn't a concern of yours it may be for others. hell, i am just one guy in podunk north dakota, if my opinion is unimportant don't pay any attention to me.

 

[chevy302dz]

why do i bring some of these points up? there always seems to be some "popular new " tool brand around here pushed hard a by a few guys. i have been a member here for over 10 years and have seen several companies that they claim are the latest and greatest thing around. some of them have made it but most have not. quality issues, warranty issues, distribution issues, sometimes the tools are good but the people distributing them are just plain out of touch. if you had great luck with mit then it shouldn't concern you. information is good and just because it isn't a concern of yours it may be for others. hell, i am just one guy in podunk north dakota, if my opinion is unimportant don't pay any attention to me.

Well then it's a good thing that Tekton (MIT) has decades of experience dealing with those issues as opposed to a "new" company .

 

[rhys99]

just got a set of sae wrenches last week, gone to use them and noticed one of them Is completely the wrong shape.

Sent from my SM-G960F using Tapatalk

 

[70Mach1]

The comparison to Goldstar changing its name to LG is a good one.

 

[American Locomotive]

I have Tekton tools, always seemed decent enough to me. Tekton is just a division or brand of Michigan Industrial Tools. MIT still exists.

It's really no different than Williams to Snap On, or any one of Stanley Black & Deckers 150 different brands.

 

[Handyandy23]

yes there is lots of big conglomerates being bought out by big conglomerates. that didn't happen here. what does that have to do with a company that just changes its name for no apparent reason? if it doesn't matter to you that is fine with me but that doesn't mean it may not matter to me or someone else. i won't mention names but at least a couple of the guys that were really pushing tekton hard admitted they had very little of it.

I have Tekton tools, always seemed decent enough to me. Tekton is just a division or brand of Michigan Industrial Tools. MIT still exists.

It's really no different than Williams to Snap On, or any one of Stanley Black & Deckers 150 different brands.

^This. I think it's a misconception to say that MIT changed it's name to Tekton. MIT still exists, still has a website, still sells tools, etc. Tekton even says "Tekton by MIT". They're not trying to hide the MIT name or "pull the wool over someone's eyes" with some kind of sneaky back door name change.

It just seems like MIT broke off the Tekton name to distinguish their new line of hand tools from the rest of the MIT stuff. MIT looks pretty industrial (even has Industrial in the name) and sells bigger shop equipment. Tekton is their branding for hand tools. The same way Dodge has split off the Ram branding from the rest of the company.

The relevance (to me) of the big conglomerates is that whether it's by "made up names" or buying up competitors, most of your tools come from the same handful of parent companies, and the branding on the box depends on who the target audience is. SB&D can sell you high end power tools from DeWalt, low end power tools from Black & Decker, high end hand tools from Proto or Facom or Mac, low end hand tools from Stanley, air tools from Bostitch, pliers from Irwin, most of the above in big box form under Craftsman, etc etc etc.

So the idea that MIT would add a hand tool line with a new name doesn't seem unreasonable at all given the tool selling landscape. And if anything they are much more up front about "Tekton by MIT" than SB&D and others are about all the brands they control (that most still think are independent entities).

 

[Tallpilot]

I’m pretty sure we aren’t going to change anybody’s opinions which makes these types of threads pointless.

In other news Tekton is cutting their student discount in half which isn’t very friendly.

 

[finn]

Isn’t Harbor Freight even more guilty of the rebranding “scam” with the introduction of Bair, Icom, and who knows how many new labels?

Why aren’t they getting the same flack over these new names?

Branding is one way, of many, to differentiate a company’s product to the consumer. Sometimes it works, sometimes not. Scion is an example of a rebrand Toyota tried, which never got off the ground. Lexus IS another, which did work out.

 

[Dave.R]

just got a set of sae wrenches last week, gone to use them and noticed one of them Is completely the wrong shape.

Sent from my SM-G960F using Tapatalk

Sorry about the trouble there. If you can, fill out this link and we'll get you set up with a replacement.

www.tekton.com/tool-help

^This. I think it's a misconception to say that MIT changed it's name to Tekton. MIT still exists, still has a website, still sells tools, etc. Tekton even says "Tekton by MIT". They're not trying to hide the MIT name or "pull the wool over someone's eyes" with some kind of sneaky back door name change.

It just seems like MIT broke off the Tekton name to distinguish their new line of hand tools from the rest of the MIT stuff. MIT looks pretty industrial (even has Industrial in the name) and sells bigger shop equipment. Tekton is their branding for hand tools. The same way Dodge has split off the Ram branding from the rest of the company.

We were formerly known as MIT and offered a few lines. We have tightened up our focus to just Tekton, and a name change made sense. Tekton better represents our goals and our quality going forward.

I’m pretty sure we aren’t going to change anybody’s opinions which makes these types of threads pointless.

In other news Tekton is cutting their student discount in half which isn’t very friendly.

We did recently announce we were changing our student program to 15% from 30%.

When we started the student program, we do not offer Tekton.com rewards. Then we started that program at 5% and recently increased it to 10% back.

With the 15% off for students, and the 10% in Tekton Rewards, you'd still end up considerably lower than other tool companies.

Dave

[email protected]

 

[Rabid Badger]

for one thing, the wilde pliers i own are the flush fit fastener, the tektons use the old riveted style. they are not rebranding the best wilde pliers.

Are the prices they're charging out of line with the product they're selling? Are the non-flush pliers not a quality product? I'm struggling to see what they're doing wrong here.

i do have mit impact sockets. large 3/4 drive sae sizes. they appear to be the same as the ones i saw in a new package last weekend with different branding.

And? They must work, or you'd be showing us a picture of them lying on the ground in pieces. So they're guilty of...selling functional tools?

yes there is lots of big conglomerates being bought out by big conglomerates. that didn't happen here.

True.

what does that have to do with a company that just changes its name for no apparent reason?

Nothing at all. Looking through this thread I don't see anyone making that comparison. I honestly have no idea what point you're trying to make here.

if it doesn't matter to you that is fine with me but that doesn't mean it may not matter to me or someone else.

If the last dozen times you've tried to make this argument are any indication, it's probably just you.

i won't mention names but at least a couple of the guys that were really pushing tekton hard admitted they had very little of it.

How many tools does someone have to own from a particular manufacturer before they're allowed to recommend them? I have 3 Tekton ratchets, their 16 piece screwdriver set and their 15 piece combination wrench sets in metric and SAE. Does that satisfy your requirements? I honestly don't care.

Tekton has EARNED their good reputation by selling reliable (and continually improving) tools for a fair price and standing behind them with excellent customer service. Because of that reputation people feel comfortable recommending them. There's nothing wrong with that.

They have a rep on this forum that is there to help any time someone has trouble with one of their products or even just a question. He's doing it in this very thread. I know you're aware of him because you insist on constantly harassing the poor guy with questions that only an idiot would bother trying to answer. Where's the SK rep?

why do i bring some of these points up? there always seems to be some "popular new " tool brand around here pushed hard a by a few guys. i have been a member here for over 10 years and have seen several companies that they claim are the latest and greatest thing around. some of them have made it but most have not. quality issues, warranty issues, distribution issues, sometimes the tools are good but the people distributing them are just plain out of touch.

Which of these do you feel is applicable? Quality is good and continually improving. Warranty service is second to none. I'm not aware of any distribution difficulties. They're rolling out new socket sets right now that the biggest socket snobs on this board admit are pretty well designed. That doesn't sound like a company that's out of touch to me.

if you had great luck with mit then it shouldn't concern you.

I don't have any MIT tools. My Tekton tools are excellent.

You have MIT tools and they seem to work just fine. At least you haven't said otherwise.

information is good and just because it isn't a concern of yours it may be for others.

Exactly what information have you provided? You've made a lot of vague insinuations and a couple baseless accusations, but the one thing glaringly absent in your numerous anti-Tekton rants is facts.

hell, i am just one guy in podunk north dakota, if my opinion is unimportant don't pay any attention to me.

Yeah, but you're posting on a forum that is a page one result on a very high percentage of tool-related Google searches. That means your nonsensical rants have the potential to do actual harm to one of the few tool companies left that actually cares about doing right by their customers. So I'll go ahead and call you out on your BS.

 

[kody1234]

i bought the 1/4 inch tekton socket set for working on small engines,nice set and no skips.

 

[Git]

Personally, there are some excellent reasons to not purchase anything from Tekton and the Amash family... but that is all I can say about it on this forum

 

[rhys99]

Sorry about the trouble there. If you can, fill out this link and we'll get you set up with a replacement.

www.tekton.com/tool-help

Im in the UK, does the warranty still apply?