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Ok I am Impressed with Milwaukee

J

JasNH

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Oct 16, 2012
Messages
6
I Bought an M12 Drill for my wife's birthday, we were using it to drill 144 holes into a Home Depot Homer Bucket on hole #140 the chuck seized. The bit was stuck in the chuck.

Sent the drill in for RMA not only did they replace the drill but I got my bit back!

http://i.imgur.com/GrYx9km.jpg

I am quite impressed!

Lets hope the new drill out lasts the first one.
 
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trogo

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Oct 3, 2013
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TN
I'm also a big Milwaukee fan. In addition to producing great tools, their customer service "after the sale" is top notch.
 
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tedsters

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Oct 29, 2012
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Michigan
I have a 6in angle grinder that got fried because of electricians on the job wiring by color code instead of checking the voltage in the wires in an older building took it back to the milwaukee dealer in town where purchased no questions asked handed me a new one and sent that one back
 
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Speed4Life

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Jan 27, 2014
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I've bought an M18 right angle drill from Milwaukee a while back and the thing is a beast. Very well made. I love it.
 
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bcradio

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Jan 30, 2012
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JasNH said:
I Bought an M12 Drill for my wife's birthday, we were using it to drill 144 holes into a Home Depot Homer Bucket on hole #140 the chuck seized. The bit was stuck in the chuck.

Sent the drill in for RMA not only did they replace the drill but I got my bit back!

http://i.imgur.com/GrYx9km.jpg

I am quite impressed!

Lets hope the new drill out lasts the first one.
Click to expand...

:headscrat

I guess the customer service was good, but I would be quite the opposite of you on this (not impressed). I expect my tools to work and be quality tested before I receive them. It is understandable that there are certainly cases where a bad one slips by on the line, but those are not the cases I would come on and say how impressed I am. Hopefully this one works out better as I've had good experiences with Milwaukee tools myself.
 
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Syntax_Error

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Sep 18, 2013
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Des Moines, IA
bcradio said:
:headscrat

I guess the customer service was good, but I would be quite the opposite of you on this (not impressed). I expect my tools to work and be quality tested before I receive them. It is understandable that there are certainly cases where a bad one slips by on the line, but those are not the cases I would come on and say how impressed I am. Hopefully this one works out better as I've had good experiences with Milwaukee tools myself.
Click to expand...


I see you quoted the original post, but did you read it? He clearly stated that it was the customer service that he was impressed with and then directly after stated his scepticism as to if the tool will be any better or not. It is also a little unreasonable to assume that every single tool built on an assembly line will be quality tested, usually it is only x number from y batch that gets tested and if they pass it shows everything on the assembly line is working as it should.
 
B

bcradio

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Syntax_Error said:
I see you quoted the original post, but did you read it? He clearly stated that it was the customer service that he was impressed with and then directly after stated his scepticism as to if the tool will be any better or not. It is also a little unreasonable to assume that every single tool built on an assembly line will be quality tested, usually it is only x number from y batch that gets tested and if they pass it shows everything on the assembly line is working as it should.
Click to expand...

It sounds like you did not read my post.... or at least comprehend it anyway. If you assume that only every X tools gets quality tested, then you have pretty low standards. That may be true for rigorous quality testing of items, but do you really think that these drills come off the line without at least being fired up to be sure they spin? I mean come on now.

It also sounds like you didn't read his original post, or you are making some assumptions as to what the poster meant by his comment. He does not explicitly say the things you mention (i.e. customer service and skepticism of the tool) in your post, but one could assert that is what is meant by it... I did not make those assertions, but you apparently did.
 
OP
J

JasNH

Member
Joined
Oct 16, 2012
Messages
6
Stuart in MN said:
You're a real romantic guy, eh? :)

Don't leave us hanging...why were you drilling 144 holes in a bucket?
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Sorry for the delay in response guys.

Well I was making a sump bucket for the sump pump in my basement.
http://imgur.com/a/CMOv2

Ok its not technically a homer bucket but.

I have to say though adding the bucket to the pit so I could get my pump lower to bring down the water table has helped in the past few months. Lets see how it does for spring time thaw.
 
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Trey T

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Aug 3, 2011
Messages
3,749
Location
Houston, TX
I just love their M12 Stick Light. There's is no product like hte Stick Light with similar features (removable battery and wide/uniform light pattern) on the market right now.

I'm like the #1 fan of Milwaukee M18 product. It's the best cordless tool company out there with good customer service, warranty, and vast product line.
 
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J

JasNH

Member
Joined
Oct 16, 2012
Messages
6
Tyberius said:
diy dehumidifier probably

ETA: (just saw your post)

You know they make properly sized sump pit buckets right?
Click to expand...

Yeah but not for $4.00. Well $4 and the cost to send my wife's drill back to the vendor. :)

in all honesty the hole isnt very large and the only way I am able to successfully dig it out whether its full of water or not is by hand. I guess a post hole digger would work when the pit is dry. But I didnt have one of those at the time. The nice thing about this scenario that I put in place is it can only get bigger.
 
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