needed a few items but lucky couldn't get a freight quote. I emailed them and they quoted shipping and said items are currently backorderd. Their site shows items in stock and when i brought this to their attention,they replied back it was due to the pandemic. Is that hard to show back ordered on a webpage? Seems like the Covid is going to be used as a excuse now. Just glad I wasn't able to place the order over the weekend. I went back to the website and items still show in stock.
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Online ordering, shipping & Pandemic
- Thread starter Aileron
- Start date
joshmodelskidoo
Well-known member
Our freezer is acting up so the wife and i went fridge shopping and most everything Is on back order. New one is supposed to be here this month think we ordered it around July 4th
matt_i
Well-known member
Supply chains for everything are limping along, factories can have their own issues with people, not to mention the delivery of the finished product.
Getting point-of-sale to accurately reflect actual inventory is a challenging task involving many systems and the work of many people.
Getting point-of-sale to accurately reflect actual inventory is a challenging task involving many systems and the work of many people.
bwringer
Well-known member
I'm going with "all the above".
In the best of times, getting a website or any system to reflect actual physical inventory is extraordinarily difficult. You're at the mercy of the people working with the inventory, and even if you rule with an iron fist, it takes a LOT of human time.
If said inventory is public-facing then you have shoplifters and other miscreants doing unknown things, even little old ladies moving things around the store when they change their minds.
And yep, COVID-19 has screwed with supply chains in some of the most bizarre and unpredictable ways. Panic buyers have stockpiled years of toilet paper and are now snapping up all the freezers. All kinds of commodities and supplies have been re-routed.
And yep, shipping is an overloaded mess all over the planet.
And yep, at the same time it's true that a lot of places are using COVID-19 as a handy excuse for their ordinary incompetence. It can be impossible to tell the difference unless you have history with them.
In the best of times, getting a website or any system to reflect actual physical inventory is extraordinarily difficult. You're at the mercy of the people working with the inventory, and even if you rule with an iron fist, it takes a LOT of human time.
If said inventory is public-facing then you have shoplifters and other miscreants doing unknown things, even little old ladies moving things around the store when they change their minds.
And yep, COVID-19 has screwed with supply chains in some of the most bizarre and unpredictable ways. Panic buyers have stockpiled years of toilet paper and are now snapping up all the freezers. All kinds of commodities and supplies have been re-routed.
And yep, shipping is an overloaded mess all over the planet.
And yep, at the same time it's true that a lot of places are using COVID-19 as a handy excuse for their ordinary incompetence. It can be impossible to tell the difference unless you have history with them.
theoldwizard1
Well-known member
I had a few small packages that were shipped USPS First Class that arrived very late. One almost 4 weeks late. UPS and FedEx are on time.
Not sure what the issue is, but our mail delivery for the past month has been after 6PM ! We have not had a "regular" mail carrier in years (last guy said this was the longest route out of this post office).
Not sure what the issue is, but our mail delivery for the past month has been after 6PM ! We have not had a "regular" mail carrier in years (last guy said this was the longest route out of this post office).
39CAMC
Well-known member
I'm going with "all the above".
In the best of times, getting a website or any system to reflect actual physical inventory is extraordinarily difficult. You're at the mercy of the people working with the inventory, and even if you rule with an iron fist, it takes a LOT of human time.
If said inventory is public-facing then you have shoplifters and other miscreants doing unknown things, even little old ladies moving things around the store when they change their minds.
And yep, COVID-19 has screwed with supply chains in some of the most bizarre and unpredictable ways. Panic buyers have stockpiled years of toilet paper and are now snapping up all the freezers. All kinds of commodities and supplies have been re-routed.
And yep, shipping is an overloaded mess all over the planet.
And yep, at the same time it's true that a lot of places are using COVID-19 as a handy excuse for their ordinary incompetence. It can be impossible to tell the difference unless you have history with them.
To add to your excellent points, things are just different. My company had to slash staff in April when sales tanked (95% down APril 19 vs April 20)
I have gotten most staff back and business is not back to normal, but is at least at sustainable levels. But, we have pivoted things quite a bit to new channels and new methods.
So we have less staff, doing all new things, still chasing supply chain issues and overall doing the best we can. Also while being subject to the daily bad news and threats of more shutdowns or other issues.
None of us are as focused, and we are chasing information from people who suffer the same issues.
SO, yeah Covid19 is on one hand a poor excuse to making errors and at the same time, a very good one.
DaveW
Our dishwasher died (drain pump failed). I tried to get the old one out to see if I could replace it, and all the brittle plastic just busted apart. No biggie, I'll just get a new dishwasher, right?
HA! They are sold out everywhere within 200 miles, except for the mega-expensive models. By some miracle I found a store that had one mid-range model in their warehouse (coming tomorrow). It's not a model we wanted, but all others were back-ordered for weeks.
I buy and sell online, and yes USPS is missing deadlines left and right. I guess "somebody" cut their overtime or something. Google it.
HA! They are sold out everywhere within 200 miles, except for the mega-expensive models. By some miracle I found a store that had one mid-range model in their warehouse (coming tomorrow). It's not a model we wanted, but all others were back-ordered for weeks.
I buy and sell online, and yes USPS is missing deadlines left and right. I guess "somebody" cut their overtime or something. Google it.
Yep. Per order of the newly appointed postmaster general.I buy and sell online, and yes USPS is missing deadlines left and right. I guess "somebody" cut their overtime or something. Google it.
CGarage
Well-known member
There are major delays, including internationally and with the carriers. Some countries are not even shipping to the US currently. Many grounded aircraft and limited flights are delaying logistics networks and supply chains. Be patient.
MushCreek
Well-known member
The inventory thing is annoying. I don't know how many times I've gone to a store to buy something that shows in stock, but it's not. On the other hand, I ordered an inner tube for a tractor tire online because TSC showed no stock. I was in the store for something else, and sure enough, they had a pile of the tubes I needed. Same thing with 3/8" shock cord. Lowe's showed no stock, but the store had lots of it.
CGarage
Well-known member
Nope. This is nature’s last warning. If avian influenza were to occur, the mortality rate will be ~ 40-60%. China and the world are doing nothing to prevent it. Government will not be able to help. Time to start planning and taking proper precautions. I am very serious.