the broker will be here next week to take a look at the gutters.
I'm sure you're on top of it, but I wouldn't make complete payment until the problem is sorted.
On another note: I'd be curious to know the cut that the guy in the polo shirt with the iPad is taking.
My semi-informed 2 cents:
Also -- don't know if it varies by state, but in California, I also make sure guys are licensed, insured/bonded before doing work and try to work out (if possible!) th relationship -- subcontractor or company employees or what. No one wants employees anymore, so they farm everything out. But sometimes the liability is on you.
I had a union painter do my kitchen. A younger kid who moved out to California. Works by himself. Was about mid-range in price. Did a really careful job. And one part that he missed (didn't really miss it but the wood was about 80+ years old), he came back and fixed it when I noticed there was a small problem with it.
Also agree that Sherwin Williams paint is really good. Others would know better than me, but I think you're okay on that.
Also -- I have bought my own materials on occasion but with electricians and plumbers and painters -- I try to have an idea of the cost of materials, and usually I don't begrudge a guy who quotes the materials as long as they aren't terribly out of whack. I figure they're getting a discount (20%?) and if they're inline with list pricing I can get, I'm often OK with that.