I'm not overly impressed, either, though I've only got a few things.
Several of their axle-related tools such as freewheel and freehub removers have ends drilled so a thin QR shaft can fit through the end, but the holes are too small for larger axles. There is absolutely ZERO need for this tool to have such a small opening on the end. I had to buy a carbide drill bit and enlarge the hole myself. Carbide because it's hardened steel (so yes, they do use decent steel on at least some of their tools) but I went with a carbide-tipped masonry bit so fortunately it wasn't super expensive compared to a solid carbide bit (which are also very fragile).
As far as I'm concerned it was an engineering oversight - there is literally zero benefit from using the small hole instead of the large. The drilled-out tool will still work with QR axles 100% the same. I should not have had to do this work to make the tool work. This was an oversight on their part to only consider QR axles.
I emailed them about it and they didn't even respond, which in itself tells me that they don't have good customer service. I didn't expect them to send me a fixed version with a larger hole, but I think they should have replied that they would take my feedback into consideration for the future.