Offcenter12
Well-known member
I'd purchased a Lincoln Viking 3350 auto darkening hood for my son a few years ago to work on a project we have. He's since enrolled in a Welding/Fabrication course at a local college and is giving it a workout. A couple months ago the lens started failing and I called Lincoln after reading they were pretty generous with their warranties. The Lincoln rep noted it was 4 years old from the serial number and then told me they had one and what was my address. When I asked how much he said no charge! Best customer service I've experienced in years!