bsaint
Well-known member
I have a Hilti that has never let me down.
at least he is honest about his dishonesty, but very common practice in college towns campus.

He said he didn't like the layout, as in he couldn't get used to the way the tool is held? If so, I don't see why he shouldn't return it. I mean, if I spent a crapton of money on a tool, and it's uncomfortable in hand, why should I keep it?
Although for such a pricy purchase, I would've rented it (if possible) first then if I liked it, bought it.