I had the same problem with my M12 charger. It started after I drained a battery to nothing. My documentation says if both the Red and Green lights on the charger are flashing simultaneously there is a problem with the battery. But after plugging it into the charger for just a short period of time the charger went dead (no lights) and it wouldn't charge anything. So I took the cover off and took some voltage measurements while looking for a blown fuse. All the fuses checked good. While checking I noticed there were 4 test points on the circuit board. So I removed power and lightly pressed on it it with with the common reset tool (paper clip). Inserted the dead battery and immediately got a good red light indicating that it was charging. Didn't take long and the battery was fully charged. Hopefully it will be okay when I need to use it again.