I agree. If you're cooling a small space with a huge A/C machine, the temp drop will be HUGE. If you're cooling a large space with a small A/C machine, you might be lucky just to hold steady. Different between outside and inside temps, amount of insulation (R-value), windows, daytime vs nighttime, amount or lack of air infiltration ... all factor in.
That said, I don't think 2 degrees F per hour is very much. If I walk into my house and its 90 out, the inside temp is 84 degrees, at 2 degrees/hour its going to take ten hours to get to 74, eight hours to 76 ... that's TOO LONG in my book.
I'm not an HVAC expert or an engineer, just a DIYer who thinks he has a reasonable amount of common sense. This is what I would use to gauge the effectiveness of an A/C unit. You should get a pretty good temp drop if the A/C machine is working right.