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Proto USA made ratcheting spline wrenches

shockwave

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Oct 23, 2012
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Marietta,ga
So I just had to warranty my 12mm proto USA made wrench and apparently they are discontinued but when I ask for replacement they send the black Asian made but luckily had one at Grainger but they couldn’t warranty for me from zoro even though they are the same company

Any other have issues with these USA chrome proto wrenches
 
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javyLSU

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Jan 2, 2019
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New Haven, CT
@shockwave That really ***** - years back when I was shopping for ratcheting wrenches, I narrowed down my choices to the Proto and Snap-on sets (decided on Snap-on). Those USA Proto wrenches are really nice wrenches, just curious - what was the failure that needed warranty?
 
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shockwave

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Oct 23, 2012
Messages
2,125
Location
Marietta,ga
@shockwave That really ***** - years back when I was shopping for ratcheting wrenches, I narrowed down my choices to the Proto and Snap-on sets (decided on Snap-on). Those USA Proto wrenches are really nice wrenches, just curious - what was the failure that needed warranty?
My issue was the spline ratcheting mechanism cracked and yes as I am not sure as these are really nice and surprisingly Mac does not offer these in there line up as my Mac dealer would sell but Stanley black and decker have very strange business policies and why I had to go to grainger
 

General Geoff

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Jan 12, 2013
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Allentown, Pennsylvania
Any other have issues with these USA chrome proto wrenches
When I got my set a few years ago, the 13mm skipped in reverse right out of the box. Proto sent me a replacement via UPS, free of charge, and told me to just discard the old wrench. I took it apart to see what may have been wrong, looked like roughly finished teeth on the gear ring.

20200222181645-3ce518e6.jpg20200222181648-a7661765-xx.jpg
 
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shockwave

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Joined
Oct 23, 2012
Messages
2,125
Location
Marietta,ga
When I got my set a few years ago, the 13mm skipped in reverse right out of the box. Proto sent me a replacement via UPS, free of charge, and told me to just discard the old wrench. I took it apart to see what may have been wrong, looked like roughly finished teeth on the gear ring.

20200222181645-3ce518e6.jpg20200222181648-a7661765-xx.jpg
Yeah mine was about the same as the first time I used it on brakes for a Honda caliper bolt not even much torque
 
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Bigblue&Goldie

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Mar 12, 2009
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10,810
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AZ
I like the spline ratcheting side of the black Taiwanese style, but the open end *****. They spread easier than any wrench I've ever used.
 

Skoal3

Member
Joined
May 26, 2019
Messages
12
Location
Oregon
Any more info on this topic yet? After reading this I looked around and they are hard to find. Hopefully just a supply chain issue like everything else and they come back eventually in case I ever need to warranty mine.
 

Grimm_the_Grey

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Jul 24, 2021
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72
Location
Central Pennsylvania
They have discontinued the made-in-USA wrenches with the "A"suffix. The current part numbers end in B and are slightly different but still made in the USA. Fewer words stamped on the new ones and they no longer have the open end offset to one side. Also, they rounded off all the edges.

Your JSCVM12A should have been replaced with JSCVM12B but it sounds like they sent you JSCVM12.

You got ripped off. I'd give them a call.

P.S. for anyone interested, i'll post a picture of the two types of wrenches side-by-side later this evening when i get home
 

DMAR

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Joined
May 12, 2012
Messages
266
They have discontinued the made-in-USA wrenches with the "A"suffix. The current part numbers end in B and are slightly different but still made in the USA. Fewer words stamped on the new ones and they no longer have the open end offset to one side. Also, they rounded off all the edges.

Your JSCVM12A should have been replaced with JSCVM12B but it sounds like they sent you JSCVM12.

You got ripped off. I'd give them a call.

P.S. for anyone interested, i'll post a picture of the two types of wrenches side-by-side later this evening when i get home
Worried about you, did you ever make it home from work….? 😃
 

Skoal3

Member
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May 26, 2019
Messages
12
Location
Oregon
That’s good to hear. I’m glad they are keeping them around as I still need the SAE set.
 

Grimm_the_Grey

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Jul 24, 2021
Messages
72
Location
Central Pennsylvania
Worried about you, did you ever make it home from work….? 😃
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Thanks for reminding me. i wish i had a better (larger) example but i really don't care for the new style so i've been purposely avoiding them. one nice thing, at least on this example, the ratcheting end is thinner.
 

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