Dr.JohnnyFever
Well-known member
- Joined
- Jun 15, 2008
- Messages
- 703
Many on here will sell their entire collection because of one warranty issue (there have been several threads on the subject)...
I don't really even consider warranty when buying most tools![]()
I like to think that overall quality is more important to me than warranty. A warranty is useless to me at 10:00 PM if I need to have something working by morning.
However, I will admit that I have been a little put off of Williams because of the difficulty in getting warranty service. I have bought more Williams sockets and a couple more ratchets since then, but I no longer plan on dumping large amounts of cash into Williams.
I haven't had any Proto or Wright break yet, so I haven't had any warranty issues there yet.
I am thinking about getting a set of Hazet wrenches. I suspect warranty service would be a real pain, but at least I already know that going into it.
That is what ticked me off about Williams. I expected any warranty service to be a piece of cake - just to find out that the local distributor wouldn't provide service because I didn't buy the tool from them.

