Proto warranty question

[WastedAgain440]

I have a broken proto 2 jaw puller, Both of the jaws are broken. I sent proto an email asking them how I should go about getting it warrantied and never recieved a response,even sent them pictures of the broken pieces. Have any of you folks warrantied items through proto before? How do I go about getting replacement jaws? Thanks in advance

 

[CWP1616L]

Call them on the phone. Have the part number of your puller available.

Proto Industrial Tools
12827 Valley Branch Lane Dallas, TX
(972) 247-1367

 

[SCscoutguy]

I just send stuff to the address in the upper left hand corner of this page and they always send me new stuff back.
http://www.stanleyproto.com/default.asp?TYPE=STATICLEFT&PAGE=warranty.htm&LEFT=left_warranty.htm

 

[wrenchr]

Go to grainger.

 

[SMKS]

I've mailed items to Proto for warranty multiple times. They've always responded to my emails.