Burgerkong
Well-known member
Are they covered under warranty still? Specifically if say a name was engraved and someone took a grinder to it? Worried about chrome flaking and rusting.
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Question for tool reps regarding engraved/ground wrenches
- Thread starter Burgerkong
- Start date
GeorgiaHybrid
Well-known member
For all of the tool truck guys that I know, if the chrome chips due to usage, they will replace it. If it chips because you were grinding on it, it's your problem.
jjjrmx5
Well-known member
If it is engraved with ID, initials or numbers and it breaks or fails or has mfg. defective chrome issues other than the personal markings, I've seldom seen a warranty problem denied most of the time.
If you are trying to do a warranty on a tool just because of an engraving or someones attempt to remove it, then no. Never gonna fly.
If you are trying to do a warranty on a tool just because of an engraving or someones attempt to remove it, then no. Never gonna fly.
OP
Burgerkong
Well-known member
No, I'm looking to buy a set of wrenches that has the owners initials ground off, and was wondering if there'd be issues with warrantying it if the chrome starts to flake. I should probably skip on this set by the looks of it then.
woody 73
Well-known member
I have never had any problems when sending in a ratchet for parts even if it had engraved initials but if somebody takes a chrome socket and uses it on a air ratchet watch out because you might be out of luck ( Can you blame any company); I also don't think if you send in a wrench that has been ground down and it breaks on the grind area (then see above).
I only send in maybe one or two tools a year if that mostly for a re-build kit or a broken part.
I only send in maybe one or two tools a year if that mostly for a re-build kit or a broken part.
I have never had a broken tool in 42 yrs you blokes must be buying some awful soft spanners/sockets.I have used my stahlwille on D8 tracks on M113A1 Diffs and track bolts The only problem with the sathl and my Gedore is some of the chrome is flaking off.