Question on Electrical

[Big Ed5150]

Ok,,,

Our house has two water heaters each on a box that has like a piece you pull out of a breaker box type thing. You pull a pin/plug type thing and it kills the connection but the lines are live, you still have to shut off at breaker box to kill juice on the lines.

Anyway, we had a water purifier system put on the house a few years ago, great thing for sure. Well the crew the put it had to install an outlet where the filter system is so it has juice. they ran over to one of the box's that one of the water heaters are taped through. Worked great no issues, well recently not paying attention our filter system quite working, so i take my plug in circut thing plug into the outlet they put and no lights, so open hot circuit. This is where i'm stumped, the breaker in the garage didn't trip tha ti can see and i pulled the plug thing out of the breaker type box looked at it, didnt' see any fuses put back in and still nothing.

Please help someone.

Ed

 

[rockwithjason]

the plug thing is a pull out style disconnect. you pull the plug out when you are working on the water heater so you don't get shocked. my guess is that the guys that installed the water purifier tapped onto the water heater circuit which is a no no. that connection is probably loose. bring power over to the purifier from a better location than the water heater circuit.

 

[pattenp]

This sounds troublesome because what you are describing is an un-fused disconnect and is most likely a 240V 30 amp circuit to the water heater. The troublesome part is that it sounds as if you have a 120V circuit that has been tapped off of the box, but that would require a neutral and usually a water heater doesn’t require a neutral. The only thing I can say is maybe a wire has become disconnected. I‘m assuming a 120V for the water purifier.

+1 on what rockwithjason said.

 

[Big Ed5150]

Ok, that helps..I will check the connections closely tomorrow and see what i come up, guess i can also run an extension cord to one of my outside plugs to make sure purifier still works.

Thank you everyone so far, keep the tips and info coming..

 

[Big Ed5150]

anymore suggestions or ideas would be great

 

[Aceman]

anymore suggestions or ideas would be great

You're in over your head. Call an electrician. Like PattenP said, it sounds like the 120 recep is wired completely wrong and needs to be fixed.

 

[thrifty bill]

You're in over your head. Call an electrician. Like PattenP said, it sounds like the 120 recep is wired completely wrong and needs to be fixed.

+1 When you cannot describe it accurately, its probably time for a professional. Electricity is pretty serious stuff.

 

[ajaynejr]

Does the water heater still work when the plug in unit is put back?

Are there spaces for fuses (each about the size of an AA battery)?

Have you measured voltage between ground and the slots (measure one at a time) where the plug in unit fits in?

While I asked you to measure voltage to ground, connecting the receptacle for the water purifier has to go to hot and neutral, never hot and ground.