Overall:
My Story
I had high hopes for the Race Deck. When I first saw it many years ago it was one of those 'I gotta have it' items for me. When we moved into our new home 2 years ago I had always planned on doing the floor but it wasn't until I really evaluated the poor state of the concrete that I considered doing the Race Deck over epoxy. I epoxied the garage at my last home and it looked great at first but didn't age well. Race Decking made all the sense in the world.
Design
The design process is terrific. The web tool is super user friendly and very effective. Once I had the design together I simply hit submit and a Sales rep contacted me about the order. A quick mention of the GJ and I was given a nice discount

The sales rep was very prompt and helpful as I asked questions and adjusted the design.
Shipping
Shipping was free and took about 4 business days. Couldn't ask for anything more there.
Installation
I got done 80% of the job in about 30min. The other 20% probably took about 2 hours. I found that the tiles were VERY workable and if I took my time I could get very clean results. I was able to get clean edges all the way around and wrap around the garage tracking and doorways.
Maintenance
I made some mess w/ the install and cleanup involved my air line and a vacuum. Both worked equally well. Also I removed and re-installed tiles in the center numerous times and was very pleased to find that a tile in the center of the floor could easily be removed and replaced. The hook and loop are VERY durable and withstood my prying well.
Support
I overlooked the fact that there is male and female edging. I contacted my Sales rep (her name was Jen by the way and she rocks) and she sent me out the edging free of charge. I also inquired about swapping colors and she was happy to do so, I would only need to pay return freight.
Closing statements
This product is high quality and the customer service is terrific. It's Made in the USA, looks terrific, and is designed to last. Impressions from family/friends have been 100% positive as well. You really cannot go wrong w/ Race Decking.