Expect very, very slow service from them. Every time I have had to order or warranty anything it takes 1-2 months for it to show upTried that, said they were sending one and no show, have another email out to them. Guess it is worth calling again on Monday. Great minds think alike.
Yeah that is interesting. When I emailed about getting a new breaker bar drive repair kit, they emailed me back within a day saying that they would get one on the way. Two weeks later I emailed them again and they said it was on its way. Another two weeks passed before the parts finally showed up. I have quite a bit of SK stuff that was passed down to me from my great grandfather that I really love to use because of the family history, but man they really need to work on their customer service.I CALLED about a ratchet rebuild kit about a month ago and it came within a week. Reading these forums shows a vast difference in responses from SK.