Have been trying to get a cost for a garage tube from the local Re-Verber-Ray representative for the last two days. Normally when you call someone they can tell you how much one of their units run. I have a 34x24 garage with 14 foot ceiling in one part 1/2 the garage. Called the local sales guy 5x and finally got an answer of, "Re-Verber-Ra is really picky about how they sell their products and I have to submit a drawing of your garage so they can quote a price on one of their units". Didn't know they had so many "configurations" and I'm thinking the sales guy is just a bit lazy and has other things to do. Called this morning and he said he'd get right on it, as of 8 hours later no word. Hate to have a service problem!