Joe From NY
Well-known member
Last night i went to Home Depot to see what selection they had for cordless hammerdrills. I was impressed with the lifetime warranty Ridgid gives on their batteries, so I bought this one.
When i got home, one of the batteries was defective and would not charge. The box looked beat up, and i saw the shipping/inventory sticker was dated February 2008. Two years and 8 months is a bit long for a power tool to be on the shelf at Home Depot, so i figured maybe the battery sat too long without use.
OK, so i return it this morning, and of course i cant find another of the same model anywhere in the store. So i get what looks to be the replacement item, same price, same extras, slightly less torque, Model # R861150:
This one had terrible runout leading to a wobble on longer bits. This shipping sticker was dated three days ago, so at least it was fresh inventory and the batteries took a charge. Well, back to HD for a third trip. This time i tried the new one out in the car, and finally, no runout, and functioning batteries.
The returns guy couldn't have been nicer and more accommodating, he gave me no problem and no questions whatsoever, just told me to go find another one in the tool dept., or else he would refund me my money.
I guess in China, they don't care about chuck wobble, but those used to American tools will probably notice and complain about chuck run-out. If you have one of these, and there is unacceptable run-out, send it back, if ridgid gets enough returns, maybe they will pressure their chinese supplier to up the quality control.
Finally i have a powerful cordless, that runs mostly true.
When i got home, one of the batteries was defective and would not charge. The box looked beat up, and i saw the shipping/inventory sticker was dated February 2008. Two years and 8 months is a bit long for a power tool to be on the shelf at Home Depot, so i figured maybe the battery sat too long without use.
OK, so i return it this morning, and of course i cant find another of the same model anywhere in the store. So i get what looks to be the replacement item, same price, same extras, slightly less torque, Model # R861150:
This one had terrible runout leading to a wobble on longer bits. This shipping sticker was dated three days ago, so at least it was fresh inventory and the batteries took a charge. Well, back to HD for a third trip. This time i tried the new one out in the car, and finally, no runout, and functioning batteries.
The returns guy couldn't have been nicer and more accommodating, he gave me no problem and no questions whatsoever, just told me to go find another one in the tool dept., or else he would refund me my money.
I guess in China, they don't care about chuck wobble, but those used to American tools will probably notice and complain about chuck run-out. If you have one of these, and there is unacceptable run-out, send it back, if ridgid gets enough returns, maybe they will pressure their chinese supplier to up the quality control.
Finally i have a powerful cordless, that runs mostly true.
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