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RIDGID OCTANE Line Is Dead

itwnexus

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RIDGID OCTANE Line Is Dead:

Video:

Octane is being replaced by the new 18v line:

https://powertools.ridgid.com/

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M635_Guy

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Exactly why I never even considered RIGID. After getting screwed by Craftsman's C3 platform, I made a point not to trust "house brands" - e.g. RIGID, KOBALT, the new Craftsman, etc.

I feel like that video is making some excuses for what RIGID is doing to their customers. It's better than what Craftsman did, but...

I don't think he was very explicit about the batteries - are they 100% compatible between old and new or is there some other "bridge" needed? If 100% compatible, it's not nearly as bad. But I have trust issues and this would definitely push that button.

I'm happily on Milwaukee.
 

Ign

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Didn't Milwaukee discontinue the V28 and M28 line?

Only if there was a very recent press release. They just pretend like it doesn't exist, but it does and you can still buy new stuff. V18, yes

Wasn't there Fuego Ridgid stuff? Was that just brushless or something?
 

Fly YX

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It’s all marketing I could not tell a difference between regular runtime or power on the octane. One of my old drills in Fuego it was not brushless. The new batteries they have coming out will work with the old 18v tools Octane or non Octane so don’t know what the big deal is. Besides the Bluetooth feature.The ones with the black label are a higher capacity I think.
 
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Fly YX

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I did not see a 9Ah battery just a 8Ah. So fat that is the only negative for me I have a few of them I use in the big Dual battery grinder
 

Fatboy148

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The new batteries they have coming out will work with the old 18v tools Octane or non Octane so don’t know what the big deal is.

This right here. They will continue to warranty the old product and replace with new. According to what he said, the only product that would be a looser is the one drill. We shall see......

My question is.... will Direct tools be blowing out the old style?
 

whateg01

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Exactly why I never even considered RIGID. After getting screwed by Craftsman's C3 platform, I made a point not to trust "house brands" - e.g. RIGID, KOBALT, the new Craftsman, etc. ...

Never heard of RIGID. Oh, you meant Ridgid! Got it! I thought they were around before home Depot started carrying them. And it's not like no other brand including the sacred Milwaukee has ever discontinued a line of tools. I don't get how customers are getting screwed.
 

FireBros.

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Exactly why I never even considered RIGID. After getting screwed by Craftsman's C3 platform, I made a point not to trust "house brands" - e.g. RIGID, KOBALT, the new Craftsman, etc.

Never heard of RIGID. Oh, you meant Ridgid! Got it! I thought they were around before home Depot started carrying them. And it's not like no other brand including the sacred Milwaukee has ever discontinued a line of tools. I don't get how customers are getting screwed.

The “orange” RIDGID line is a house brand of Home Depot, manufactured by TTI, the same company that makes Milwaukee and Ryobi. They use the RIDGID name under license from the original RIDGID company, which is owned by Emerson.
RIDGID still makes their own tools especially for the plumbing industry. They are generally red in color to differentiate them from the ones made by others under license.
 

mooman

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Makita was the one that did it to me. I gave up on them after the third battery platform.


Every tool manufacturer has done this at least once or another. NiCad to Lithium. Can’t be upset about that upgrade.


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whateg01

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The “orange” RIDGID line is a house brand of Home Depot, manufactured by TTI, the same company that makes Milwaukee and Ryobi. They use the RIDGID name under license from the original RIDGID company, which is owned by Emerson.
RIDGID still makes their own tools especially for the plumbing industry. They are generally red in color to differentiate them from the ones made by others under license.

Thanks for clearing that up. Plumbing/pipe is where I now remember seeing it before it became a Home Depot tool.
 

Fly YX

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Ridgid power tools Milwaukee Hart and Ryobi are made by the same company so I don’t get getting mad at one and going to the other. You would think if you did do it go with A brand other then one owed by TTI.
 

sk farmer

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Ridgid power tools Milwaukee Hart and Ryobi are made by the same company so I don’t get getting mad at one and going to the other. You would think if you did do it go with A brand other then one owed by TTI.

don't go confusing the people who worship at the church of milwaukee with facts and reason. :lol:
 

reader2580

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Makita was the one that did it to me. I gave up on them after the third battery platform.

Makita has used the LXT battery platform since 2005. They even use dual LXT batteries in their 36 volt tools to avoid coming out with another higger voltage battery design. I bought Makita tools in early 2006 because they were the first lithium batteries. The downside with being an early adopter is the original batteries had a bad design that would brick the battery. The original batteries lasted well beyond the warranty, but the new LXT batteries I bought have lasted much longer.

Trying to use the same battery interface for years can cripple battery design. Ryobi still uses a basic two contact battery even with Lithium batteries. Individual lithium cells or groups of cells should be charged separately for best life. Ryobi can't do that with their two contact design.
 

reader2580

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You would think contractors would be all over the lifetime batteries from Ridgid. Battery tools used 40 hours a week have got to go through batteries on a regular basis.
 

Ign

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You would think contractors would be all over the lifetime batteries from Ridgid. Battery tools used 40 hours a week have got to go through batteries on a regular basis.

Contractors are too busy to jump thru their hoops, and just like insurance claims or product rebates they make it deliberately difficult.

Some guys here swear by the LSA but there are several lengthy threads of people swearing at it.
 

Bretny

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Did anyone actualy watch the video the OP posted? It looks like very little is changing. Your old batteries still fit, new batteries still fit old tools. The new batteries are just getting smaller.
 

M635_Guy

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The biggest news, if I understand it right, is that the battery platform will all be on 18500 cells, which is lower-capacity and lower power-delivery. That's probably OK for most, but was people burn through their Octane battery, anything that benefits from the higher output of the 21700 cells is going to see a difference.

I guess time will tell if that's an enduring characteristic of their platform or if they'll add to it over time. It sounds like at least initially some of their more powerful tools in the Octane line won't have an equivalent in the new line(s).

If none of that bothers you, more power to you. RIDGID historically has a great price-for-value lineup, and the warranty is great. But that kind of instability isn't something I'm cool with.
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M635_Guy

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Ign, real contractors use Hilti. They ain't got time for this ****.

Hasn't been my experience. Have unfortunately had several contractors/repair folks in my house over the last year, and all but one had something from RIDGID in their kit. I don't think I've ever seen a Hilti in person outside of the Woodlore store.
 

Bretny

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Contractors are too busy to jump thru their hoops, and just like insurance claims or product rebates they make it deliberately difficult.

Some guys here swear by the LSA but there are several lengthy threads of people swearing at it.
I have actualy used the ridgid LSA on corded grinders and palm sanders. In every situation I needed to buy another tool to finish the job. My first palm sander broke, I bought another of the same kind..it broke the same way the first one did so now I have two broken ridgid sanders. I have since switched brands. It took months to get my tool back useing the LSA. No one has time to wait for that.
 

Ign

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I have actualy used the ridgid LSA on corded grinders and palm sanders. In every situation I needed to buy another tool to finish the job. My first palm sander broke, I bought another of the same kind..it broke the same way the first one did so now I have two broken ridgid sanders. I have since switched brands. It took months to get my tool back useing the LSA. No one has time to wait for that.

Sadly, Milwaukee warranty service has also moved toward months, although it's very unpredictable and sometimes faster. This was happening pre-panicdemic so if they used that as an excuse (not saying they have), it'd just be a convenient, well, excuse.

Milwaukee however requires no registration or even proof of purchase. If it was built or purchased within the warranty period (typically 5 years for actual tools), they just repair or replace and move on
 

Fly YX

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Back in the day Hilti is what I bought for our technicians if we had a tough job. At that time big box stores did not have anything like they do now. If I need anything that is going to hold up and not have to use the warranty every few months I go to the supply house and get a better grade of tool. For everything else there is the big box store or internet.
 

Bretny

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Sadly, Milwaukee warranty service has also moved toward months, although it's very unpredictable and sometimes faster. This was happening pre-panicdemic so if they used that as an excuse (not saying they have), it'd just be a convenient, well, excuse.

Milwaukee however requires no registration or even proof of purchase. If it was built or purchased within the warranty period (typically 5 years for actual tools), they just repair or replace and move on
I have actualy never had to use my milwaukee warrenty. I have part of an M18 impact drill set from 2012 that I just replaced. New set is in the mail currently.


I do have to say though that me owning 6x 4.5in grinders from a few different manufacturers allows me to wait out the ridgid LSA and keep a new ridgid grinder in the box. They also dont always sell 4.5in grinders new.
 

Yarpo

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You would think contractors would be all over the lifetime batteries from Ridgid. Battery tools used 40 hours a week have got to go through batteries on a regular basis.

Only rigid octane tool the guys I was plumbing with had/have is the hammer drill, and its ******* sweet. The rest of their regular 18V tools are good too, and the way they illuminate their drill chuck was worlds better than Milwaukee. That said the tools don't hold up quite as well as Milwaukee. You mentioned the batteries needing replaced, but we where replacing the tools every so often, never (maybe once?) the batteries. The LSA works, but its a bit of a hassle. They ended up holding our Sawzall if I recall for weeks, replaced our drill or something free of charge, but it takes a bit. If your tool dies mid rough-in tho you still need to finish the job, so they started carrying around two bags before I left (1 Milwaukee 1 rigid) which works good with two guys roughing in anyways. Rigid is sweet, I like them and our tools saw some serious use/abuse, but I'd say Milwaukee is certainly 10-20% better in most categories combined with a much more usable lineup for pros, I wouldn't imagine many contractors going for Rigid.
 
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