Read the product info and figure out how much you're paying for and applying but that you won't have any actual benefit from after it's all cured.
Callin' you out again, Fred. While what you're saying here is TECHNICALLY correct (and I admire your SALESMANSHIP in crafting the statement) it is misleading by omission.
When you buy Wolverine epoxy, you're paying for Epoxy and Support (because you guys at Alpha do, in fact, do an amazing job supporting your customers).
When you buy any non-100% solids epoxy, you're paying for Epoxy, Support, and a thinner (be it chemical solvent or water).
From a technical standpoint, yes the thinner does give no "actual benefit from after it's all cured." In fact, I've even seen you give some mumbo-jumbo about microbubbles being formed as the solvent evaporates.
As you know, the purpose of a thinner in an epoxy garage floor coating is to EXTEND POT LIFE. Therefore, it gives the user a benefit BEFORE the epoxy is cured.
According to the AlphaGarage website, Wolverine epoxy has a pot-life of 15-45 minutes, depending on temperature.
From a quick survey of non-100% solids epoxy, pot life is anywhere from 1-16hrs, depending on thinner type and quantity.
What is the benefit of an extended pot life?
Ease of use. A product that is easier to use has a higher successful application rate and therefor a better reputation in the marketplace. It also costs the manufacturer less time and money (although time IS money) in handling customer complaints. I've seen the (
very few) threads you've been involved with making a problem right for your customers. You devote a lot of time and energy to making things right and ensuring your customers are happy.
In my case, I know that I would've screwed up many things in my application if I'd been constrained by a tight pot-life. Maybe my second floor will be 100% solids....
I hope you make the sale to this guy... I just want you to come by it honestly.
