Rockhouse
Active member
By the way guys - I used the $5 off coupon at Lowes today. Cashier asked the manager - no worries. I asked just on a whim - never hurts to ask I guess.
Sears $5 coupon
- Thread starter Zen
- Start date
brianpgriset
Well-known member
I think its funny that some of you mention that all the pencils and other small items are disappearing from your stores! Around my area I feel no one has stumbled onto the coupon. Honestly all the Sears I've been to have been well stocked with just about everything. Heck I can't think of alot of other stuff I want from Sears! Maybe grab a 19mm Gearwrench to fill out my metric set a bit better.
Coupon use was denied today at a mall Sears in El Paso, TX. It was during the day, early afternoon. The guy was an a-hole cowboy about it, similar to others' experience when denied. I've used enough, so I tried not to get too upset about it. I was trying to use just one.
Are there any Sears employees on this board? I know there are employees posting on slickdeals.net, discussing their store policy.
Are there any Sears employees on this board? I know there are employees posting on slickdeals.net, discussing their store policy.
I git denied at my local watering hole today for the first time. A manager said she would not take it. I did not get angry, just tried to reason with her, it was pointless thoguh. She made up her mind and would not even entertain logic.
She said the tools I had were not garden items (absolutely ignoring the "tools" part, even after my explanation),
She said she could not take "copies" despite the fact that I showed her it was an online coupon, how was the original "supposed to look"?
She then said it did not scan so she could not take it (despite the coupon clearly stating that associates are to manually enter it if it does not scan).
She said it is "supposed to be" one per person althoguh the coupon clearly does not state that. She didn;t let me use even one.
It was like pulling teeth with her. Jeeze. She did everything but put her fingers in her ears and say "La la la la la la la". Oh well. Off to the next location.
She said the tools I had were not garden items (absolutely ignoring the "tools" part, even after my explanation),
She said she could not take "copies" despite the fact that I showed her it was an online coupon, how was the original "supposed to look"?
She then said it did not scan so she could not take it (despite the coupon clearly stating that associates are to manually enter it if it does not scan).
She said it is "supposed to be" one per person althoguh the coupon clearly does not state that. She didn;t let me use even one.
It was like pulling teeth with her. Jeeze. She did everything but put her fingers in her ears and say "La la la la la la la". Oh well. Off to the next location.
PAToyota
Well-known member
Yep, just got denied myself the other day. As you say, no logic. "It's a fake." Here is the address that it came from - clearly www.sears.com. If it was a fake, how is it on the company website? "It is a fake." Ok, wouldn't you think that if it was a fake AND on the company website, they would at least take it down? "It's a fake." Ok, you go to the website and check. "I don't have to, I know it's a fake..."
arkracing
Well-known member
In case anyone is interested: I found the thread on slickdeals(they've got us beat with 84 pages). I read a few pages back, and it appears that corporate shut down only certain stores because of "abusers" (i.e. coming in with lots of them and trying to use them, or coming in several times/day etc.) There is one post saying that someone came in with 30 of them trying to use them all and right after that the store stopped allowing them.
I don't know if there is any truth to the corporate thing, but it makes sense to me.
http://forums.slickdeals.net/showthread.php?t=692322&page=84
I don't know if there is any truth to the corporate thing, but it makes sense to me.
http://forums.slickdeals.net/showthread.php?t=692322&page=84
rsanter
Well-known member
one person that told me that the coupon was a fake, I pointed out the screen print showing the sears.com website and her response was that it the same thing with the fake coupon that happened with Kmart. somebody made a fake coupon and put it on Kmarts website. I told her that it cannot be done and she told me that the hackers could do that. I told her that sears needs to get a new IT department and asked why if the coupon was put onto sears website then why has sears not removed it from their website and why sears has not issued a letter stating the fake origin of the coupon.
all I got was a dumb look for that one
bob
all I got was a dumb look for that one
bob
It's really pointless trying to explain the int3rw3b to 90% of these people. You have to find the youngest kid in the department and he'll know what you're talking about but has no power.
I did a simple search on the address and "www.sears.com/ue" is the domain that holds many of their PRINTABLE coupons, sweepstakes and even disclaimer pdfs. It is not a fake site. It looks like when they get a coupon or sweepstakes pdf they host it at that address till it's expired.
Certainly the folks with 30 of them will cause a store to say "enough" but it shouldn't keep everyone else from using some.
I'll go out today to a different store to see if it's wtill working. I'll do 2 at a time from now on, not three.
I did a simple search on the address and "www.sears.com/ue" is the domain that holds many of their PRINTABLE coupons, sweepstakes and even disclaimer pdfs. It is not a fake site. It looks like when they get a coupon or sweepstakes pdf they host it at that address till it's expired.
Certainly the folks with 30 of them will cause a store to say "enough" but it shouldn't keep everyone else from using some.
I'll go out today to a different store to see if it's wtill working. I'll do 2 at a time from now on, not three.
Just for kicks I contacted the sears customer service line and the operator said the Cust serv manager was incorrect in denying my coupon. She said she would write an email to the store manager letting them know the coupon should have been taken. I also got the GM's name and phone number to contact her and talk to her about why the coupon was rejected.
The operator was familiar with the printable online coupon and said she should have taken it.
The operator was familiar with the printable online coupon and said she should have taken it.
Stuey
Well-known member
The problem is that district managers and individual store managers are either probably out of the loop, or unhappy about losing inventory at little to no cost.
One of my local Sears refuses to accept the coupon due to abuse, but will accept it if you can show that you were targeted with the coupon email. Another store, which often sees a lot less traffic, almost invites coupon users since the employees are lucky if they handle more than one customer every few hours.
One of my local Sears refuses to accept the coupon due to abuse, but will accept it if you can show that you were targeted with the coupon email. Another store, which often sees a lot less traffic, almost invites coupon users since the employees are lucky if they handle more than one customer every few hours.
gotmud13613
Well-known member
I've used over 20 coupons with not a bit of trouble yet, must be because I am in a small hick town and the coupon hasn't been flooding the store. The coupons are a great way to fill the socket drawer thats for sure.
I went to a different store and used three no problem today. I dropped $50 on additional items too.
I'll be calling the GM of my local store and letting her know they didn't get my purchases because of getting shot down by her employee who didn't read the coupon.
I'll be calling the GM of my local store and letting her know they didn't get my purchases because of getting shot down by her employee who didn't read the coupon.
Chris Adams
Well-known member
- Joined
- Oct 21, 2007
- Messages
- 2,117
Used three more today. Bought the pick set that is on sale for 5.99 for a buck, bought a set of extreme wrenches, SAE, for 20 bucks. Now I have both sets, total 40.
And some solder. I'm a little ticked at that. It was priced 4.59 on the shelf. So I tossed in a pencil for 59 cents. And the total was 2.79 after coupon. The dang solder (like everything else in the solder section) was priced wrong.
Tips were marked 2.99 when they were getting 3.99. The solder was 6.99, not 4.59. Didn't need the pencil.
Well, at least I got the solder, which I needed.
My wife asked the nice clerk to ring up two of the things separately, and she did, no problem. But I consider pushing, so I just did one.
Spent more actual cash in Sears this last two weeks than the last two years.
Whoever thinks this is a bad deal for Sears is mathematically challenged.
Hardest thing for a retailer to do is get you into the store.
Second hardest thing is get you to go to the cash register. Once they have overcome those two things getting you to spend more money is a snap.
And some solder. I'm a little ticked at that. It was priced 4.59 on the shelf. So I tossed in a pencil for 59 cents. And the total was 2.79 after coupon. The dang solder (like everything else in the solder section) was priced wrong.
Tips were marked 2.99 when they were getting 3.99. The solder was 6.99, not 4.59. Didn't need the pencil.
Well, at least I got the solder, which I needed.
My wife asked the nice clerk to ring up two of the things separately, and she did, no problem. But I consider pushing, so I just did one.
Spent more actual cash in Sears this last two weeks than the last two years.
Whoever thinks this is a bad deal for Sears is mathematically challenged.
Hardest thing for a retailer to do is get you into the store.
Second hardest thing is get you to go to the cash register. Once they have overcome those two things getting you to spend more money is a snap.
Used eight more coupons at the Sears near my work with no problem. The girl recongized me and said that I'm the only one bringing these in. I have a week left till it expires and I plan on going almost everyday for all the little stuff I think of everyday. Will probably pick up the five pack of Pro screwdrivers on sale for $25 and possibly a few pairs of vice-grips. The store near my house started restricting the coupon usage to one per day, I did not complain because everyone there has been really cool about ringing up multiple transactions when there was no line for the check out.
Went back to the offending store, went to the tool section and used two more no problems. They scanned fine and the jerk person wasn't there.
I too have spent more money there than any time before (barring buying all my appliances there). Getting me in the door worked.
I also have stopped looking for just a pencil to increase the tally, there are a lot of small items like tape, staples, razors etc that are always needed.
I'll be getting a router bit soon with the coupon and I would have never bought it at sears either.
I too have spent more money there than any time before (barring buying all my appliances there). Getting me in the door worked.
I also have stopped looking for just a pencil to increase the tally, there are a lot of small items like tape, staples, razors etc that are always needed.
I'll be getting a router bit soon with the coupon and I would have never bought it at sears either.
martell06
Well-known member
Maybe it's been covered but i haven't read every post. do you guys have to use each coupon in a seperate transaction. In the two stores i have visited i had to have the item rung up and coupon scanned, pay, and start over with the next item. Not a huge deal but it takes forever and has kept me from using more than 3-4 at a time. Do you guys pay w/ cash or credit?
If you want $5 off of one transaction then yes, you have to split it up.
Please do not try to use more than 3-4 at a time as lots of people are finding out when they use 10 at a time etc the store raises red flags and management starts to block the coupon. It's best to do a few at a time and then come back another day etc.
The coupon is legit but store managers don't want the registers blocked up making people wait.
Stay in the "spirit of coupon use" and keep it to a couple at a time spread out.
Please do not try to use more than 3-4 at a time as lots of people are finding out when they use 10 at a time etc the store raises red flags and management starts to block the coupon. It's best to do a few at a time and then come back another day etc.
The coupon is legit but store managers don't want the registers blocked up making people wait.
Stay in the "spirit of coupon use" and keep it to a couple at a time spread out.
1320stang
Well-known member
I went to Sears at the mall last night and a lot of the cheaper stuff looked picked over, like they had never stocked back up from Christmas. I had 60 coupons burning a hole in my pocket and couldn't find anything I needed to use them on and not spend a bunch. I ended up buying a 3" Roloc attachment for $1.07 with tax ($5.99) and went to the women's clothing department to pay for it.
Had some guys in the tool department ask if I need help, but no one would man the register. It was near closing time though, about 8:30.
I noticed some bins with non Craftsman stuff priced at even amounts, they had a rubber mallet that was half black, half white for $5, some smaller camo handled pliers for $5 each and a giant $5 carabiner like the one you see in the HF ads with a bunch of combo wrenches hanging from it. I guess this stuff would have rang up for free, shoulda tried it. Thought about getting a couple pliers (needle nose and some dykes) just to stick in the console of my truck with my free Lowes 6-in-1 screwdriver and a tiny multi-tool w/ led flashlight I got as a stocking stuffer.
Had some guys in the tool department ask if I need help, but no one would man the register. It was near closing time though, about 8:30.
I noticed some bins with non Craftsman stuff priced at even amounts, they had a rubber mallet that was half black, half white for $5, some smaller camo handled pliers for $5 each and a giant $5 carabiner like the one you see in the HF ads with a bunch of combo wrenches hanging from it. I guess this stuff would have rang up for free, shoulda tried it. Thought about getting a couple pliers (needle nose and some dykes) just to stick in the console of my truck with my free Lowes 6-in-1 screwdriver and a tiny multi-tool w/ led flashlight I got as a stocking stuffer.
yeah, the total comes to $0, no tax even on the evenly priced items.
I now want the large carbiner but i have to go to the far Sears as they were all out. I would also like to get some more pliers for random use.
From that bin I've gotten some ok stuff for free:
Rubber mallet
"titanium" drill bit set
channellock type pliers
velcro wire ties
garage hooks
Utility blade
Large velcro straps for hoses
needlenose pliers
can't remember what else but I'll take it for free.
I now want the large carbiner but i have to go to the far Sears as they were all out. I would also like to get some more pliers for random use.
From that bin I've gotten some ok stuff for free:
Rubber mallet
"titanium" drill bit set
channellock type pliers
velcro wire ties
garage hooks
Utility blade
Large velcro straps for hoses
needlenose pliers
can't remember what else but I'll take it for free.
Well, I just got back from using about 10 more tonight. Little girlies at the counter were from ladies clothes and jewelery dept and had no idea about tool dept and were more worried aobut chatting it up than what I was buying and how. 
I've got to print out some more coupons tomorrow and burn them up before next week
...
I've got to print out some more coupons tomorrow and burn them up before next week
...
Ign
Well-known member
Used 4 in the past two days at Farmington NM store. No one batted an eye and the coupon scans. Two of my purchases were only a couple bucks over $5, but the other two were on an individual 15/16 and a 1" wrench. The way Sears prices their *individual* wrenches, $5 off just brings them back down to what is a reasonable price, and I have no doubt Sears is still making money on this.
A great thing to push the total up is the little wire brushes for use in a drill in the "dollar" bins. They're $1 each and always VERY handy to have.
A great thing to push the total up is the little wire brushes for use in a drill in the "dollar" bins. They're $1 each and always VERY handy to have.
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rsanter
Well-known member
I just had an interesting conversation with sears customer service. I was told that the coupon in in fact a sears issued coupon. I was also told that the store managers have the right to not accept the coupons. I asked why that is, if sears corp decided to issue a sale or promotion does the stores not have to follow the lead of sears corp. I was told NO, the managers can run the stores as they want and decide what they want to honor.
that answer made me think a bit. so I asked about the craftsman guarantee and how that is handles for warranty. I was told that if the manager does not want to honor the lifetime warranty, then he does not have to.
BEWARE OF SEARS POLICYS
bob
that answer made me think a bit. so I asked about the craftsman guarantee and how that is handles for warranty. I was told that if the manager does not want to honor the lifetime warranty, then he does not have to.
BEWARE OF SEARS POLICYS
bob
Ign
Well-known member
Now that's all well and good and that's basically what I suspected based upon the various experiences posted here.
The main problem I have is that RM's, DM's or even store mgrs should not lie to their subordinates or instruct them to lie to the customers. IOW, do not tell the customer the coupon is a fraud, fake or a copy. Rather, simply state that this store is not accepting this coupon at this time.
Now all that said, I also suspect if you spoke w a DIFFERENT person at the customer svc ctr you'd get a different story.
I've got to print out some more coupons tomorrow and burn them up before next week
...
Aint that the truth!
I used 4 more at the previously offending store. As long as I don't run into that jerk manager I'll be fine.
I burned through about 12-15 more tonight. Got some more pro screwdrivers, 3 1/2" drive metric sockets to complete all they offer in 1/2" drive reg depth metric Got a set of Leslie fuel line/filter removal tools, brake caliper hex sockets, 1/4" ratchet and extension to carry on one of my streetbikes (gotta finish getting a small road tool kit for that one during this deal), convertable T-handle screwdriver thingy, some Champion pin punches, and some other stuff.
I have got so many tools since this deal has been going on. Man, I hate to see it end.
Only 5 days left fellas
Got a set of Leslie fuel line/filter removal tools, brake caliper hex sockets, 1/4" ratchet and extension to carry on one of my streetbikes (gotta finish getting a small road tool kit for that one during this deal), convertable T-handle screwdriver thingy, some Champion pin punches, and some other stuff.I have got so many tools since this deal has been going on. Man, I hate to see it end.
Only 5 days left fellas
THe store near me is no longer accepting them. They were total "tools" about it though saying I was the only person with these and they didn't believe they were real etc.
Again, once their mind is made up it's impossible to reason. They said none of the coupons scan so they are fake. They refused to "try to scan" it, just told me they knew it would not scan.
I'll go along with their right to refuse the corporate coupon... BUT, the only thing that pissed me off was their attitude. They were all in a huff and pissy. Finally one guy said he'd try to find out more about the coupon. He probably won't but whatever. All they have to do is Google it.
I may go to another store that I know takes them and talk with the manager to get the full story.
Again, once their mind is made up it's impossible to reason. They said none of the coupons scan so they are fake. They refused to "try to scan" it, just told me they knew it would not scan.
I'll go along with their right to refuse the corporate coupon... BUT, the only thing that pissed me off was their attitude. They were all in a huff and pissy. Finally one guy said he'd try to find out more about the coupon. He probably won't but whatever. All they have to do is Google it.
I may go to another store that I know takes them and talk with the manager to get the full story.
PAToyota
Well-known member
I can understand if they are being abused, take the privilege away. I can understand managers having the right to not honor them - but there is nothing said about that on the coupon.
But for the store to tell you it is a fake and treat you like scum when it is something that came off the corporate website and is still on the corporate website....
But for the store to tell you it is a fake and treat you like scum when it is something that came off the corporate website and is still on the corporate website....
Stuey
Well-known member
That's the thing though, the communication has been so poor that many stores have no idea where these coupons are coming from. Sears very rarely has internet coupons. Most of their coupons come from Craftsman Club mailings, receipts, or Sears Book flyers. These stores and their management have no idea what's going on, and many are left ot jump to their own conclusions.
To be honest, wouldn't you think these coupons to be fake if you were seeing them for the first time? I would. Once some stores realized that the coupons scan and are in fact from the Sears website, they started allowing them. Other stores are convinced that these are fakes and won't budge on the issue.
Some managers probably didn't check with their superiors, while others verified the coupon and then started rejecting it when they realized much of their inventory was walking out the door for a few pennies each.
To be treated poorly is totally unacceptable as well. It's very bad policy to first assume the customer is a thief before considering any other option. I expect that the BBB will be overwhelmed with complaints as will the FTC since they help regular coupons and such.
Issuing a coupon to get a customer into the store and then permitting individual stores to reject it is not good policy at all. I suspect that there's going to be trouble once the complaints start rolling in.
Sears can now roll out their statistics and show a dramatic increase in sales this month. That will sure make their investors happy. But the number of customers that they're losing as the result of this debacle will almost certainly hurt them in the long run.
To be honest, wouldn't you think these coupons to be fake if you were seeing them for the first time? I would. Once some stores realized that the coupons scan and are in fact from the Sears website, they started allowing them. Other stores are convinced that these are fakes and won't budge on the issue.
Some managers probably didn't check with their superiors, while others verified the coupon and then started rejecting it when they realized much of their inventory was walking out the door for a few pennies each.
To be treated poorly is totally unacceptable as well. It's very bad policy to first assume the customer is a thief before considering any other option. I expect that the BBB will be overwhelmed with complaints as will the FTC since they help regular coupons and such.
Issuing a coupon to get a customer into the store and then permitting individual stores to reject it is not good policy at all. I suspect that there's going to be trouble once the complaints start rolling in.
Sears can now roll out their statistics and show a dramatic increase in sales this month. That will sure make their investors happy. But the number of customers that they're losing as the result of this debacle will almost certainly hurt them in the long run.
The garden code is 71 or 74, something like that. But the tool code is 9. Anything in the automotive dept. that doesn't have the "9" prefix will classify as part of the auto dept., and the coupon will not scan.
This is exactly how it was implied. They had it in their head that I created this.
I hope so.
rsanter
Well-known member
how long has sears been in buisness? how many coupons have the issued in the past? how 'green' are the sears marketing people?
sears wrote the rules, sears issued the coupon. do you want to tell me that nobody at sears had any idea that people would use as many as they can? if you tell me that that sears is dumber than even I think they are.
the sears comunication between branches of the company *****. sears 1-800 customer service *****. and the policy governing the sears managers *****. this is what I have learned from this little excercise.
will I ever buy something at sears again? yes I will, however I will think twice about spending money there and what I am spending that money on.
I have enjoyed the use of this coupon and my first feelings about sears we all positive, and I can tell you that was to sears benifit. after dealing with the sears additude over this and the manager that was so rude to me, my feelings have taken a turn to the negative.
this coupon has uncovered the negatives in the sears system BIG TIME and I think will ultimatly hurt them.
bob
sears wrote the rules, sears issued the coupon. do you want to tell me that nobody at sears had any idea that people would use as many as they can? if you tell me that that sears is dumber than even I think they are.
the sears comunication between branches of the company *****. sears 1-800 customer service *****. and the policy governing the sears managers *****. this is what I have learned from this little excercise.
will I ever buy something at sears again? yes I will, however I will think twice about spending money there and what I am spending that money on.
I have enjoyed the use of this coupon and my first feelings about sears we all positive, and I can tell you that was to sears benifit. after dealing with the sears additude over this and the manager that was so rude to me, my feelings have taken a turn to the negative.
this coupon has uncovered the negatives in the sears system BIG TIME and I think will ultimatly hurt them.
bob
eschoendorff
Well-known member
I think Wilbilt said it best: f*&k Sears.
Stuey
Well-known member
Not yet, or at least not for me. They still have some decent sales that can't be beat. I picked up a Bosch-cloned router duo for a hair less than $100 on clearance. The Bosch equivalent would have set me back an additional $115. Half of my Craftsman sockets were picked up on clearance at huge savings as well, just because the new sets had a different packaging.
Sears may be evil, deaf, and dumb, but they sometimes have the best price. As a hobbyist, sometimes I must follow my wallet to the deal.
rsanter
Well-known member
I have a way of voting with my spending dollars.
1 if you serve me well then I will buy from you. if you serve me better than your compeditor then I will come to you first
2 if you serve me well but not as good as your compeditor then I will buy from you when you have something on sale or if it is easier to go to you than my prefered store
3 if you upset me then I will only buy from you when its on sale for a deal I cannot pass up, but I will not shop your store on regular basis but will shop you if I am in need
4 if you really upset me or just always give sucky service, I will not buy anything from you unless I am desperate or it has to be such a screaming deal that I would be a fool to not buy the thing. in general I would prefer to buy only things that I do not have to rely upon you for service or warranty.
5 if you just **** as a store and have pissed me off and I do not like your policies, I just plain wont go to your store and wont buy from you. I am also happy to let people know of my experience with you. to get here I will have to have at least 3-4 bad experiences with you.
another thing that I will do is that I will give them a 'time out'. I will not buy from them for a few weeks or a few months. if the next time I go there you make me mad again, then you will move down on my list. if you give good service the next several times I go in there, then you will move up on my list.
currently sears is as #3 with me and a low #3 at that
this is how I have evolved to deal with stores and it seems to work well enough for me. perhaps they do not feel a thing from it but at least makes me feel better.
some stores I have found are very easy to not do buisness with. when they have something on sale I just take the ad to the prefered store and they will match the price. other stores I sometimes have no choice but to deal with and when I have to deal with them I do not like it but sometimes have to **** it up for a bit unless I am willing to do without.
bob
1 if you serve me well then I will buy from you. if you serve me better than your compeditor then I will come to you first
2 if you serve me well but not as good as your compeditor then I will buy from you when you have something on sale or if it is easier to go to you than my prefered store
3 if you upset me then I will only buy from you when its on sale for a deal I cannot pass up, but I will not shop your store on regular basis but will shop you if I am in need
4 if you really upset me or just always give sucky service, I will not buy anything from you unless I am desperate or it has to be such a screaming deal that I would be a fool to not buy the thing. in general I would prefer to buy only things that I do not have to rely upon you for service or warranty.
5 if you just **** as a store and have pissed me off and I do not like your policies, I just plain wont go to your store and wont buy from you. I am also happy to let people know of my experience with you. to get here I will have to have at least 3-4 bad experiences with you.
another thing that I will do is that I will give them a 'time out'. I will not buy from them for a few weeks or a few months. if the next time I go there you make me mad again, then you will move down on my list. if you give good service the next several times I go in there, then you will move up on my list.
currently sears is as #3 with me and a low #3 at that
this is how I have evolved to deal with stores and it seems to work well enough for me. perhaps they do not feel a thing from it but at least makes me feel better.
some stores I have found are very easy to not do buisness with. when they have something on sale I just take the ad to the prefered store and they will match the price. other stores I sometimes have no choice but to deal with and when I have to deal with them I do not like it but sometimes have to **** it up for a bit unless I am willing to do without.
bob
Absolutely. I vote with dollars much the same as you. I get loyal to those who do me right and end up spending freely with them.
Similar to my local starbucks location. They have the nicest people working there. They have given us freebies several times when they make the wrong drink or even for no reason at all. I'll drive to them to buy my coffee as they feel like my "neighborhood shop" unlike a lot of other locations. (not to open up a can of worms about starbucks)
Similar to my local starbucks location. They have the nicest people working there. They have given us freebies several times when they make the wrong drink or even for no reason at all. I'll drive to them to buy my coffee as they feel like my "neighborhood shop" unlike a lot of other locations. (not to open up a can of worms about starbucks)
Ign
Well-known member
Yep, that ties into my experience today at the Farmington NM store. The lady, who I think is a lower-level mgr, said they can't take these because they are a photocopy. I told her it was not a photocopy, it was printed from sears.com. I didn't bother arguing that whether it comes from an inkjet, a laser printer, a photocopier, it's all the same.
She was really nice about it and said she would call their "securities" guy. She spoke w him briefly on intra-store phone, then took it back to "him" to see. She said if it's a photocopy it's no good, if it's printed from the web it's ok. After returning from showing the coupon to "him" she said it was ok, and he could somehow tell it was from the internet.
But the main thing she said was that she didn't know how to tell where coupons come from, and she wished Sears would provide them a printout of all eligible offers and dates running at any given time, so they could hang it by the cash registers. There's an idea.
Ign
Well-known member
I think post #1292 in the SlickDeals thread might help you. Clicky:
http://forums.slickdeals.net/showpost.php?p=9771112&postcount=1292