Sears $5 coupon

[rsanter]

I was at sears a little earlier. this store has been taking the coupon with little to no question. today I had the 'loss prevention guy' called on me. first I was told that I could only use one per day. I pointed out it says one per transaction and makes no limits of transactions.
then I was told the coupon was a copy and invalid, I pulled out the screenshot I keep in my pocket and pointed out that it was on sears website. I also sugested that given access to a computer I would be happy to take him to that site. he said that they would honor what I had on the counter but that I was abusing the offer. I said that I had to disagree because if sears wanted a limit they would have clearly stated something like one per family or one per day. because they did not limit it I belived that they had other intensions than limiting us and that I was strictly following the rules printed on the coupon that was printed from the sears website. the guy grumbled and walkes away.
I was a bit ticked because I felt like I was bieng bullied with BS and felt like going and getting an armload of stuff to make my point, however I did not because its just not worth starting &^$# over.
I plan to go back sunday because there are the craftsman club pliers on sale that I want so we will see what happens then. it seems to me that there is a lack of good comunication between the groups at sears so there are alot of 'cowboys' making rules as they feel on an area by area basis. it would seem to me that if this was a mistake ot a fake that there would have been a public release of a notice regarding this coupon. if the coupon was a fake it seems the big dogs of sears would have had it pulled. if corperate was that upset about it you would think they would at least pull the coupon to slow things down a tad....
who knows whats next....

bob

 

[Danglerb]

Near as I can tell the "coupon" thing started on 12/18/07. When I first looked for it the google search put the Sears.com site at the top, and listed half a dozen other sites where it was being talked about. Today the google search has more like 50 sites where it is being discussed including all the major "deal" or "coupon" sites. Its reasonable to assume usage by the general public has increased in the same fashion, and the number of people using more than 5 or 10 coupons has also grown.

Sears has to be seeing that abusive use is growing, the only shoe left to drop is coverage by some serious news outlet, like Wall Street Journal etc. breaking the story to the general public.

I hope this doesn't go really bad, or that its not a sign that Sears is in such big trouble financially anyway that it doesn't matter.

 

[T56 Impala]

Just got back from my Sears store. (Ex-Kmart store) No problem using the coupon. I was questioned about where I got it. I explained to the clerk and he said "I'm going to have to get some of these! Thats a great deal!" It looks like I am the first person to use one at this store.

I am not going to push my luck. One socket at a time. One coupon at a time. I'm picking up some deep large metric sizes so they are not "free" but 1/2 price is fine with me! I drive by the store several times a week so I should be goo to go by the time the offer ends.

 

[TexasPowerRam]

Can anyone point me to that link that had 6 black and white coupons to a page? thanks

 

[jay50]

i didnt lie about anything what i said in my post is what happened i had a four year old with me allthough you were treated with some of the same rudeness
sorry for the language but i was very upset with the whole ordeal i dont have a record in 39 years i dont want one because of a stupid coupon.
after reading all the stories of you guys haveing luck i printed some more off and i tried the pottstown pa one and the first 2 they took at the small little checkouts on the side of the store.while i was looking for other stuff the guy who took the first 2 went on break, so i went to the main 2 station check out and they turned them down saying that they are printouts and that it clearly states on the coupon void if copied and refused to accept them so i dont know what to think anymore.
i dont understand how that in some parts of the usa it is almost criminal to use them and 2 hours away you guys are useing 5-10 at a time. i am done with them sears can keep there stuff i dont need the hassels.

You were turned down, probably the way you looked and acted....shifty eyes, nervous sweat bead dripping off the side of your forehead....

 

[T56 Impala]

Its not that big of a deal. I went in and at the check out I ASKED if it was okay to try this ON-LINE coupon. Honest and up front with the guy. I think it might help that he may be a tool guy too!

 

[Stanger]

Can anyone point me to that link that had 6 black and white coupons to a page? thanks

It is on the previous page, posted by me. Scroll down the link some and you'll find it.
Grant

 

[wmonroe]

I tried to use one last night to buy a set of gear wrenches. Put the wrenches on the counter with the coupon on top and asked if I could use it. The cashier said since it was from the sears site it was fine but he would need a manager to approve it. The manager came over took one look at it and said "absolutely not, these are fraud". I asked him if they weren't real how come they've been on the sears site for a couple of weeks and the link had never been removed. He didn't have an answer just crumpled the coupon up, threw it away and told me too bad. Needless to say I will be going somewhere else to buy the gear wrenches. There is another sears fairly close by that I'll try. i don't know why he had such a problem with it the set I wanted was $125 not $5.
Will

 

[Fedwrench]

I bet that in the future Sears won't using too many coupons in their ads.

 

[NOMAD]

I tried it at Kmart and it didn't work. They went ahead and took $5 off manually though.

I'll go again today to Sears. I've heard some other folks have gotten turned down lately.

I'm going to raid the holiday tool bin for some $5 -$5 =0 deals.

 

[Uncle Buck]

I am amazed that some are having problems using this coupon. I print them 10 at a time go in the store and use all 10 in separate transactions at the same register, no muss, no fuss!

 

[GT crew]

I have used them in 3 stores here with no problems. True that in one store the department manger asked me to use no more than one per day, but the others just scan them in and ring up the sale.

 

[JRGSPE73]

Has anyone tried using this coupon in conjunction with the Craftsman Club prices that started today? I'm not sure if this would fall into the "not valid with any other offers" category, or if it would just be considered using the coupon on something that is already on sale (which is allowed). I'm eyeing the various craftsman pro mini-pliers (normally $9.99 ea, club price $3.99 ea). I already have a few of them and absolutely love them, so I'm looking to complete the set.

[EDIT]: Answered my own question by going to the store and trying it. Unfortunately, the computer won't allow the coupon when used in conjunction with the Craftsman Club discount. I still picked up all of the mini pliers that i needed to complete my set, though. At $3.99ea, the price was still right.

 

[Itzkwik]

I tried to use one for the first time today at the Sears in Glen Alen, VA. Hardware mgr. said I couldn't use it. Said it was a fake and they had been having problems with them. I then got the infamous story of the memo from loss prevention/corporate. Told him they were from the Sears website and asked how their own website coupon could be a fake. He mumbled some BS and walked off. Guess I'll need to try another store.

 

[Danglerb]

Be kind of funny if Sears put the coupon out as part of a downsizing plan, locating the bad eggs to lay off.

 

[bmwpower]

Be kind of funny if Sears put the coupon out as part of a downsizing plan, locating the bad eggs to lay off.

So which ones get fired? The ones who accept the coupon or the ones who reject it?

 

[Red Green]

Has anyone tried using this coupon in conjunction with the Craftsman Club prices that started today? I'm not sure if this would fall into the "not valid with any other offers" category, or if it would just be considered using the coupon on something that is already on sale (which is allowed). I'm eyeing the various craftsman pro mini-pliers (normally $9.99 ea, club price $3.99 ea). I already have a few of them and absolutely love them, so I'm looking to complete the set.

I went to my local Sears and got the scraper set and a shop vac filter (from the club flyer). Then I went to TSC for some assorted bolts then back to Sears for two more shop vac filters and a ratchet wrench. I had no problem using the coupons I asked if it was ok to ring up each item seprately the cashiers said no problem. They were not busy, the people looked bored. My Sears was out of the prybar set so next time I will ask if I can pay for it with the coupon in the store and have it shiped to my house.

 

[eschoendorff]

I went to my local Sears and got the scraper set and a shop vac filter (from the club flyer). Then I went to TSC for some assorted bolts then back to Sears for two more shop vac filters and a ratchet wrench. I had no problem using the coupons I asked if it was ok to ring up each item seprately the cashiers said no problem. They were not busy, the people looked bored. My Sears was out of the prybar set so next time I will ask if I can pay for it with the coupon in the store and have it shiped to my house.

What ratchet wrench did you get?

 

[Red Green]

10mm Craftsman reversable some how that single wrench wandered off it was making me mad that I could not find it in the shop so I bought another one. so my missing one will show up now I hope and I can exchange this one for something else before it gets used.

 

[eschoendorff]

10mm Craftsman reversable some how that single wrench wandered off it was making me mad that I could not find it in the shop so I bought another one. so my missing one will show up now I hope and I can exchange this one for something else before it gets used.

Naw... keep em both. 10mm is way too common. You'll be glad to have 2.

 

[Chris Adams]

Fifth time at the local Sears. I am only using two a day, and they are getting to know the coupon. Never anything but a smile and a thank you.

Sears locally is getting better people. And better service.

 

[rsanter]

I would like to nominate the store manager at the sears in visalia for the biggest ******* award
went in today to buy the $3.99 pliers on the Cman club deal. not sure it would work so I only grabbed 2 of them and went up with the coupon, went through without a problem...great
left and ran a couple of other errands. want back about an hour later to do it again and the guy called a manager over because he said he was 'unfamiliar' with the coupon. the store manager came over and rather rudely said that he would not let me use the coupon. when I asked why he snapped back at me 'because I said so'. so I asked why that was? and he again snapped back at me with a bit of a louder voice 'because I said so'.
I told him that I would like a little more specific reason that that and he walked away.

I will start with giving him my vote for biggest ******* award

bob

 

[NOMAD]

Call him in to the GM and to corporate just for kicks. Nobody should be allowed to work in that capacity with that type of attitude. Bad day or not, I've learned you need to be professional at all times.

So anyhow, I heard some folks started having problems but I went in today and used about 4 more no problem. I got some stuff from the holiday tool bin that rang up to $5 - $5 = $0. I'll go back for more tomorrow.

I may try Kmart again to since I'll be in the area.

 

[number9]

I picked up some more sockets yesterday from a Sears that I hadn't tried them at yet. Guy said he hadn't seen the coupons yet. Didn't mind ringing stuff up seperate either, said he gets paid by the hour so he don't care.

I may go back over there today and get some more. I have about 28 sockets left to pick up and I will have the complete 1/4 & 3/8 drive sockets that Sears offers in Craftsman. I am going to start in on the 1/2 drive too, but just sizes I need first and then maybe try and get them all. Want to get the Pro screwdrivers too, but after the sockets.


..

 

[T56 Impala]

Okay, just wondering.........

To tie this to another thread I was reading:

IF it turns out that these are really fakes, and some how we have all been "stealing" tools from Sears, will you go back to the store and return the tool, pay the extra $5, or do nothing?

Just wondering.

Oh, and I'm off to Sears right now!

 

[78fj40]

Okay, just wondering.........

To tie this to another thread I was reading:

IF it turns out that these are really fakes, and some how we have all been "stealing" tools from Sears, will you go back to the store and return the tool, pay the extra $5, or do nothing?

Just wondering.

Oh, and I'm off to Sears right now!

If there was a Sears near me that already has not clamped down on the coupon, I would be there in a heartbeat. I was in the process of filling in duplicates of sockets that I use in my trail tool box, and was getting ready to start in on the flex head sockets next. Heck I never even made it to another isle to start picking up stuff like grinding wheels, vice-grips for welding, quick grips, pliers, wrenches, etc. I'm really bummed. I've been shot down where ever I have gone in the store....hardware/tools/housewares/ladies undergarments/children's....even at the scratch and dent place they have downtown......I've given up.....I also feel like a fool every time I get denied....


I wish I lived near some of these store you talk about....I would be there everyday....

 

[bmwpower]

Okay, just wondering.........

To tie this to another thread I was reading:

IF it turns out that these are really fakes, and some how we have all been "stealing" tools from Sears, will you go back to the store and return the tool, pay the extra $5, or do nothing?

Just wondering.

Oh, and I'm off to Sears right now!

Hell no. They can't track me. I've always paid in cash...or coins, technically.

 

[rsanter]

well
sears has an entire group that is supossed to deal with the web updates. there has been enough time that the coupons should have made it through the system and /or there should have been managers that raised the issue to a higher level. sears could have already put a corperate notice out and even a public statement, but I have seen neither. their big dog lawyers and/or their IT people could have shut down or mofified the site. I have seen neither.
sears like all individuals has the responsibility to act on a timly basis to react to things, it seems to me that what this has brought out is that sears is disorganized and does not comunicate very well. you have some stores that take them, some cashiers that dont know about them, some managers that refuse them....not exactly playing team ball here.
you must all remember why mcdonalds has been so successfull, consistency. their food is average at best, but when you go there you get what you expect. how do you like it when you go to a restraunt and order your favorite meal and it 2/3rds the size it was the last 50 times you ordered it and this time it tastes like the cook put his dirty feet on it. you complain only to get a response that. yea, our regular chef is on vacation'.
I can much better deal with consistence of a 4,5 or 6 on a scale of 10 than I can it bouncing around from a 1 this time to a 10 then to a 2, then......
I think sears has shown that they are not good at comunication through multiple layers of the company.
as a high school job I worked for longs drugs at the glamorus position of boxboy/gofer/whatever. we were all expected to know the ad and any company coupons that were going on.
when I was the manager of a tech department, I was expecting all of my guys to comunicate what was going on with one another. if a problem croped up they should all know about it. we worked with the quality department to give knowledge back and forth about the product. comunication is not as hard as it seems if you apply a little effort...

bob

 

[NOMAD]

.
mcdonalds .... their food is average at best,

I'll have to disagree with you here. Other than that you're right on the money.

 

[rsanter]

so , will you go with below average or are you looking at perhaps an average for the fast food arena

of course I will bail on the fact that I said agerage at best
other wise I will just claim bieng nice

bob

 

[NOMAD]

I'd go with below average on the "food" scale but if compared to the other fast food chains I'd agree with you.

 

[Stanger]

I'd go with below average on the "food" scale but if compared to the other fast food chains I'd agree with you.

I agree. Their food is terrible IMO. The fries are always undercooked or burnt, always too salty. The hamburgers are semi warm and way overdressed(have to ask for no dressings). Its cheap but I feel like **** after I eat it. I'll pass.
Grant

 

[rsanter]

grant
its cheap and not to your liking in taste...consistantly
they always seem to meet your expectation of them.

kind of like harbor freight. they are cheap and sell tools that we all think are some scale of junk. we have all (and many still do) bought from them and they generaly meet our ecpectations. we have grown to expect cheap china tools sold by people that know nothing about tools and english is their second language. when we do get something good out of them we think we got over on them and they have suddenly exceeded our expectations.

the whole game here is MECE (meet or exceede customer expectations). those who do that get a good name and return buisness and those that do not are often not there after a few years.

to me Cman is the bottom end of acceptable for most tools that you would concider in the 'good' range. but to may people Cman is the best because they use their tools a few times a year and they have never broken one or when the sometimes break one they get a new one for that old rusty POS thats been out there for years.

I think we are the minority and the unusual people in the tool market. the 10% of us likly have more tools than the 90% of everyone else. if they please the 90% then they have accomplished their goal.

 

[Stanger]

I agree with you rsanter. They are consistent. I just hate their food, thats all.
Grant

 

[rsanter]

I try to stay away from the mcdonalds and BK food groups myself

bob

 

[Danglerb]

Whats going on, somebody get McD to take a coupon?

Fast Food = DEATH, cheap wrench maybe you loose some skin and/or blood when it goes.

If you can't get the job done with Craftsman's better grade of tools, you need to find somebody softer headed than me if you want to blame the tools.

 

[Danglerb]

Okay, just wondering.........

To tie this to another thread I was reading:

IF it turns out that these are really fakes, and some how we have all been "stealing" tools from Sears, will you go back to the store and return the tool, pay the extra $5, or do nothing?

Just wondering.

Oh, and I'm off to Sears right now!

Seesh, I bet I end up buying a $1300 washing machine from coupon guilt karma, its only a matter of time. I don't expect any further action on any specific $5 coupon related tool purchase, whats done is done.

My view is that Sears could not have intended this coupon to be used more than once or by a large number of people, but having done it is standing behind their actions.

Regardless of how the status turns out I plan to continue shopping and recommending Sears as a place to shop.

 

[Danglerb]

You have a store with a known abusive responding manager, sounds like a great YouTube video segment to me.

 

[wmonroe]

I tried another local Sears today and got the same "fraud" statement. They were at least polite though so I didn't mind too much.
Will

 

[NOMAD]

if you are getting rejected, post the store location. I've heard several from MI and one from MD.