If it was on the shelf why didn't you get it?
After waiting a couple weeks on a 10mm flex with 3 showing on the computer in inventory and zero on the shelf, I pointed out they did have a set of them, so the manager pulled the socket out and gave it to me.
Sears.com looks like a total mess though, it still looks like I haven't been charged for the first three sockets I picked up, and now I can't even pull the order up on the web site anymore. All I see are a couple charges for $3.91, which is one socket at the sale price plus tax.