Selling tools on ebay

[Davefr]

True, but package was delivered after the refund was issued, just not before estimated delivery date. So buyer ended up with refund and item. eBay is aware of this and know this occurs from time to time. If you know the item is in transit, they should not force a refund just because a delay in delivery caused by the shipper.

Jay

Did you contact the buyer? I assume they ignored any request to return the refund?

Ebay should provide a longer time window before refunds are given for INR claims.

 

[stikman56]

Unless it was returned in worse condition cosmetically then when you shipped it, you are out of luck. This is selling on ebay. I've dealt with it more than once, it just costs you, it's frustrating as hell but nothing more you can do. I block every one of them that pulls this garbage, they never get the chance to do it again on my auctions. Had a guy scrape up a beautiful impact then return it, nothing wrong with it either, he was just an idiot. I reported it to ebay with pictures, they refunded him, but left the money in my account. I couldn't believe it, and it was a lot of money. Once in a while you win as a seller. The impact still sold again for about 50 dollars less than I sold it to him for. Ebay should ban those types.

 

[Formula]

You have the buyers address that you shipped to. There are plenty of things you can do now to make his life a living hell. You can be creative and teach him a lesson not to screw people.

 

[plout99]

If EBay does rule in your favor, be ready for the buyer to file a claim with PayPal if that is how they paid.

 

[jd_1138]

I sell nothing on eBay anymore. It's seller-beware. Craigslist or Facebook marketplace. At least I get cash and don't have to deal with buyer's remorse or other BS like that.

Yeah me too. I sell tools on Offer Up or CL now.

I would've listed that Porter-Cable set on OfferUP and sold it to a local person (meeting them at the Starbuck's a mile away). They would squeeze the trigger, check 'em out, and then hand me the money.

To the OP, maybe see if the idiot buyer will accept a partial refund? Maybe like give him 25% of his money back? That will save you from eating the shipping x 2. If the tool works, he doesn't deserve his money back. Power tools make noise. But ebay doesn't give a rat's **** about fairness.

Back when I used to sell on ebay, it was weird that no local buyers ever bought my stuff. I clearly put in the ad "free local pickup". But invariably, the buyers would usually be on the other end of the country so they'd pay a lot of shipping. And buyers figure in the shipping into what they're willing to pay, so the selling price was pretty low.

Whereas, me, I bid and buy stuff locally on ebay all the time. You can really pick up some bargains when you don't have to pay for shipping.

 

[upsidedownone]

I’ve found that if I sell on eBay, I can usually get about 20% more than if meeting in person. And that’s with ads on Craigslist, OfferUp, and Letgo. People are more willing to pay a higher price on eBay, at least where I’m located. Luckily, I haven’t had any issues with selling on eBay, at least so far.

And it makes sense why I can make more on eBay, since personally, I almost exclusively buy locally, because I can find deals for way less than what is sold on eBay. It seems like people feel that they are more entitled to a lower price locally.

 

[metaldad]

please inform this olde man of 'offer up' and 'let go'.
thanks

 

[upsidedownone]

please inform this olde man of 'offer up' and 'let go'.
thanks

These are both similar to Craigslist. They are iPhone/Android apps used to buy/sell used goods locally.

 

[metaldad]

These are both similar to Craigslist. They are iPhone/Android apps used to buy/sell used goods locally.

thanks for the info.
service not available, on a laptop?

 

[jd_1138]

thanks for the info.
service not available, on a laptop?

Yeah it's an app that's only for Android phones or tablets or Apple iPhones/iPad tablets. Have an Android phone or tablet?

I like OfferUp. There's a tool category, lawn/yard equipment, etc.. It's faster and easier to list on there too if you want to sell stuff. And you can even rate other users, so there are less flakes on Offer Up.

 

[upsidedownone]

thanks for the info.
service not available, on a laptop?

No problem! I think OfferUp might be able to be used on a laptop. I remember doing that once, but I’m not sure if full functionality was available. I don’t think Letgo can be used on a laptop though.

 

[metaldad]

thanks guys. yes, i have an android. not real 'tech' savvy.

 

[kythri]

Yeah it's an app that's only for Android phones or tablets or Apple iPhones/iPad tablets. Have an Android phone or tablet?

Both have a fully functional website you can use to sell/buy:

www.letgo.com
www.offerup.com

 

[Davefr]

I’ve found that if I sell on eBay, I can usually get about 20% more than if meeting in person. ..

My experience is more like 2-3X the price since the customer base is the entire world. I've listed widgets on CL for X and after a month given up. Then I listed the same ones on Ebay and bidding ended at 2-3X.

So for 2-3X the price, I pay Ebay 10% and take a 1-2% reserve for transactions that go bad. That's good ROI to me.


And shipping is sooo much easier then dealing with locals.

However YMMV.

 

[Packard V8]

My experience is more like 2-3X the price since the customer base is the entire world.

Agree, but the entire world is its own challenge. Shipping overseas,
customs, payment, claims can get messy.

And shipping is sooo much easier then dealing with locals.

Agree, but only if it will fit in a USPS Flat Rate Box. Finding good enough shipping boxes and internal baffling so larger and/or odd shaped or heavy stuff, packing to arrive undamaged is a HUGE pain.

And if you want a real nightmare, have the buyer say it arrived damaged. It appears FedEx has sub-contracted a third party to slow play all damage claims. They must be paid on how many claims they don't pay; just wearing down a claimant with BS, documentation, call back and there's no record of previous interaction. Pay the UPS Store to pack for you, then try to collect for damages; it's the same, only then the buyer will also claim he was overcharged for shipping.

Jack Vines

 

[davethorik]

I've thought about selling on ebay but I don't think I have patience for dipshits like that. I'm about at wits end using Craigslist, the people that use it can't read, are stupid, and just plain rude. Of course I made the mistake of listing my phone number in the ads too, never again. May have to try offer up and letgo.

 

[DadsTools]

When I read through eBay seller forums, I find the two categories that get the most seller complaints about deals going bad are overseas shipments and clothing, not necessarily in that order.

 

[Davefr]

Agree, but the entire world is its own challenge. Shipping overseas,
customs, payment, claims can get messy.

Yes, but once you click that box that says "Global Shipping Program" it's so much easier. Ship to Ebay's hub in Kentucky and Ebay does the rest. The seller is off the hook for many of the risks/hassles associated with doing international.

 

[jd_1138]

Agree, but the entire world is its own challenge. Shipping overseas,
customs, payment, claims can get messy.


Agree, but only if it will fit in a USPS Flat Rate Box. Finding good enough shipping boxes and internal baffling so larger and/or odd shaped or heavy stuff, packing to arrive undamaged is a HUGE pain.

If you're going to sell on ebay, it's best to have all the materials ready to go. I save boxes, bubble wrap, packing peanuts, foam, air packs, baffling that I get when we buy stuff off Amazon, ebay, other places. I just keep it neatly stacked in the basement.

It saves you a ton of hassle and money. If you don't have some basic materials set aside, you're going to have to pay through the nose for materials at Staples or Wal-Mart AND have to drive there. And stores really don't save packing materials, so getting them for free is a hassle.

Also, packing it up before listing the item on ebay lets you put in the exact weight and dimensions, so the customer will pay the full shipping price. I bought a small scale for $10. And I print the postage straight from the ebay app which gives you a discount.

Plus having a wide range of box sizes available will save you money on shipping. Sometimes the flat rate boxes make sense if the item is going across country. Otherwise it might be better to use a regular box and save money. The USPS will let you bring some of the flat rate boxes to your house to have on hand.