Share your Positive Warranty Experiences!

[patchap]

Canadian tire, mastercraft stuff.
Sheared the drive off of 2, 24" breaker bars same day. Both with very long cheater pipes. They didn't bat an eye.
I was trying to undo an old trailer hitch ball bolt, I bought a new insert.
Broke a metric nut driver, they don't sell singles in metric so they opened a package for me.
No hassle on the handful of broken stuff I've brought in.

 

[metaldad]

fluke #233 dmm - a $300+ meter. ray o vac batteries leaked, ruining meter. batteries were within date, called ray o vac, sent pictures. they sent me a check for a new meter. took about 2 weeks.

 

[NUTTSGT]

The new tool box I bought from Menard's and a Tool Shop product. One of the slides is messed up. I got on EDSAL's website, did the live chat to get a replacement. I got an email today, inquiring which slide it was. I replied back which one and attached a picture with the drawer and which side circled as back up.

 

[Kamhillbilly]

fiskers axe it was about 7 years old broke the handle took a picture filled out warrenty claim had a new axe in about 20 days

 

[Mgdoug3]

SK sent me a free rebuild kit for my ratchet. It would be tough to switch after you loosened or tightened a bolt. Yesterday I contacted Gearwrench because the snap ring on my 3/8 120xp was loose. I tried finding a snap ring locally but couldn't find the right size. GW told me that they don't sell just the snap ring but they can send me an entire rebuild kit for free.

I'm happy with both companies and they both have great customer service.