SK Tools Free hat and catalog!

[emeraldcoupe]

got my package about 10 minutes ago

 

[pendragon1998]

Aaaaand, now a second box has arrived. I don't recall submitting their form twice, so I am surprised. Interesting. I can use two hats, though.

 

[djkyle65]

Received my package today and was totally shocked by SK. I honestly just went out and purchased a set of wrenches just because of how impressed I was with the whole experience. I think i have found my new favorite tool company Thanks SK!

 

[n8n]

They advertised one hat and shipped a different hat. How's that sarcastic?

yabbut the hat shipped was nicer than the hat promised! Not a big fan of cheezy graphics on baseball caps but the plain black one is nice.

 

[rshadd]

Agreed. I prefer the plain black hat. I doubt that I would have ever worn the one that they originally offered.

 

[emeraldcoupe]

It appears that number of you were bait and switched. WTF??? They advertised a free hat and then set out different (cheaper) hats. I want that fancy hat they promised.

If this is indicative of how they plan to do future business I'm having second thoughts.

you didn't pay for it, what's the big deal? it even says in the letter the other hat was discontinued. I can't believe people ***** about getting free stuff

 

[Duck tape Bill]

Got my hat (black), catalog, and free wrench I'd completely forgot that I signed up for it, so it was a nice surprise. Thanks again OP.

 

[Loscaldazar]

They advertised one hat and shipped a different hat. How's that sarcastic?

Well..... let's see

yabbut the hat shipped was nicer than the hat promised! Not a big fan of cheezy graphics on baseball caps but the plain black one is nice.

Agreed. I prefer the plain black hat. I doubt that I would have ever worn the one that they originally offered.

Especially this

you didn't pay for it, what's the big deal? it even says in the letter the other hat was discontinued. I can't believe people ***** about getting free stuff

You didn't pay anything and are upset that they sent you a different SK brand hat than what they said. Not to mention they also sent a free wrench not mentioned and it was only supposed to be for those actually in Tech school!

Bait and switch doesn't apply when what you got was free, and especially since all you had to do was sign up on the internet, not even drive to a store.

If you don't like it, you can send it back for a full refund (all zero dollars you spent, the 30 seconds to fill out the form, however is non refundable).

 

[southalabama]

I'm a happy camper. This hat looks better than the other hat and the free stuff was a bonus.

Drooling over the tools in the catalog already.

Gotta love S&K

 

[lightning02]

got my stuff today. never got any shipping info tho.

 

[jeffmoss26]

Well..... let's see





Especially this



You didn't pay anything and are upset that they sent you a different SK brand hat than what they said. Not to mention they also sent a free wrench not mentioned and it was only supposed to be for those actually in Tech school!

Bait and switch doesn't apply when what you got was free, and especially since all you had to do was sign up on the internet, not even drive to a store.

If you don't like it, you can send it back for a full refund (all zero dollars you spent, the 30 seconds to fill out the form, however is non refundable).

Well said.

 

[kd4gij]

I got my box today Catalogs Wipes a nice 20mm stubby and a verry nice BLACK hat not the cheesy checkered hat.

 

[Hpozzuoli]

I finally got it after 3 months! I bet they got over whelmed. Thanks OP. I bet I end up getting a few sk stubby sets now so this one isn't alone.

 

[rob1200]

Got my package today with catalogs, wrench, hat and wipes. Thank you SK.

I'm drooling over the catalog. Got my eye on a set of long pattern 6-point metric combo wrenches.

 

[Bill Bowman]

Aaaaand, now a second box has arrived. I don't recall submitting their form twice, so I am surprised. Interesting. I can use two hats, though.

I received a second box yesterday also. Must be a bit of confusion going on at S-K??? Bill

 

[ihateminimumwage]

I hope you guys getting doubles didn't get mine!

I keep looking out the window in anticipation every time I hear a delivery truck drive by...

 

[zeekh]

I hope you guys getting doubles didn't get mine!

I keep looking out the window in anticipation every time I hear a delivery truck drive by...

You & me both

 

[swamplaw]

Just got my hat, took the time to read the enclosed letter which explained that they were overwhelmed with requests (reads ran out of hats) gave me a free wrench, wipes and a catalog. Also per the letter, provided what they indicate was the more popular hat.

Geez, I run my own companies, and Hats off (pun intended) to SK. They provided a free hat, plus extras. it is embarrassing and disappointing for members to suggest SK is less than honorable for a hat substitution.

Sk has also implied that they are aware of GJ and read our fourm.

Thank you SK for the tools you made and the way you treated me and this fourm. I for one, will look to your tools in the future and respect your company even more for how you handled this offer.

 

[Haveblue]

Anybody else get a 13/16 wrench? Got my package today, and I'm extremely happy with it! Thank you SK Tools! VERY nice finish and feel to the wrench, and a well put together package and catalog. I like this black hat better than the original. I didn't own any SK before this wrench, but always liked them. Like some of you guys, this has me primed to make a purchase!

 

[marinepride]

@radrush I hope to never have you or anyone like you as a customer.

 

[emeraldcoupe]

OK sheepeople, roll your eyes all you want but facts are facts.

1. I traded my name/address for an advertised promotion object; that's called bartering. The agreement was: you give us your name/address/phone/email and we give you this hat. The agreement was not: you give us your particulars and we give you whatever we want.

2. "Bitching" I think not; I'm simply making an observation.



1. Again, you seem to be a little slow on the uptake of how the bartering system works. I paid them with valuable contact information that they saved into their database for future reference.

2. I never said that I was upset. If fact I am not upset; I'm simply making an observation.

And that observation is: SK advertised one thing and they delivered something else. That's a fact; no amount history revision, obfuscation, outright fibbing, or feel-good mollycoddling on your part will change that fact.

This episode is a direct reflection of SK corporate culture that emanates from the top down. It makes me wonder: what else is SK advertising on the SK web site that they don't intend to deliver, what other corners are they planning to cut?!?!

your getting worked up over a free hat, that's funny.

 

[southalabama]

Lmao
Geez

I thought it was a nice touch with the letter and free wrench.

I guess someone had their heart set on the other hat. Dayum.

What is being missed is the power that garage journal posting had. S-k took notice.

 

[Bull]

Maybe someone needs a timeout.

 

[pendragon1998]

All they had to do was say, "quantities limited; get a free hat while supplies last" - but instead, just to be nice, they go the extra mile, sourcing and shipping extra hats. Plus as an (unnecessary) apology, they include a wrench and wipes...and still the ingrates aren't happy. Some of the posts here are just embarrassing and makes the forum look bad. I hope nobody from SK reads those whiny posts.

 

[Haveblue]

A nicer hat than what was originally offered (with an explanation and apology in a nice letter with contact information) a NICE wrench that wasn't in the original offer thrown in, honoring the whole thing.. Knowing we all took advantage of it..I applaud SK. Who are we to complain? Edit.. ^ Well said pendragon!

 

[Fedwrench]

Hey, tooltopia has a few SK items on special this week if any of you would actually like to purchase some SK tools.

The way some of you guys are complaining about "bait and switch" a free hat is absurd. In fact, it's embarrassing that a promotion aimed at students got so far out of hand. I hope SK can forgive some of the commenters here and not hold the whole journal in a dim light because of the members of the something for nothing bunch.

Hell I need to go buy some SK items just so I feel better about being a member of the journal.

 

[LB-1911]

As Vice President and General Manager of Retail and Industrial Divisions Doug Spitler has made a lot of promises; he can't even come though on a simple freakin' hat promotion.

Guess you didn't get the memo -

IDEAL Appoints Joe Saganowich Vice President/General Manager of SK Hand Tool Subsidiary
http://www.idealindustries.com/whatsnew/press_releases/view.jsp?news=2013-11-21_gmsk



Doug Spitler
Vice President/General Manager / SK Hand Tool LLC
August 2010 – December 2013 (3 years 5 months) Sycamore, IL

 

[netcaretaker]

Honestly, all the people that are bitching about the free hat are totally freaking insane. Your FREE HAT was slow? Honestly, I got mine today and was happy, you were supposed to get it if I remember correctly if you were a student, which none of you and I am not.

Tough ****, get over it.

 

[Bull]

All the people? It's just one guy.

 

[tadwolfe]

All the people? It's just one guy.

What he said lol

 

[bobbycos]

you know i forgot about the free hat promotion until the thread came back up

 

[emeraldcoupe]

I'm not sure which is more alarming: SK's inability to get organized for a simple hat promotion or your inability to see past the hat. Astounding. Three months to deliver a hat?! What do they do when you order something importan
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There you go again

 

[rshadd]

Quit feeding the troll.

 

[Loscaldazar]

@ Bull, I apologize, normally I avoid arguing on the internet, but I can't help myself this time.

@ Radrush...

I'm going to make several observations here.

The first is that this really isn't about what SK sent out and what they promised. This is about you finding reasons to hate SK and convince yourself that you shouldn't purchase their products, OR (the more likely reason) convince yourself that it was a good idea you purchased a different brand (craftsman) instead of SK. Just a little bit of buyer's remorse. To make yourself feel better (by reducing cognitive dissonance), you are creating reasons in your mind as to why you don't like SK, and making a mountain out of a mole hill. You'll continue to block out any information that leads to increased cognitive dissonance in your mind (ex, that SK is in fact a very well run company), and continue to create reasons to reduce dissonance and make yourself feel better (anything that casts SK in a negative light).

If you want to read up on the behavior you are exhibiting, read up on Insufficient Justification. Almost a textbook case here.

The best part is calling us sheeple, when in fact you are the one exhibiting a closed-minded mentality!

 

[healing]

Got my stuff today! Time to order that new SK ratchet!

 

[2many2s]

Like many of you, I also received my hat, a 20mm wrench, a wipe sample, and product literature. What impressed me was the letter of apology for the delay in fulfilling all of our requests. You don't see that type of customer relations any more. Most of the time, when an offer is so called "exhausted," you'll be lucky to get any type of response back from the vendor/manufacturer that you're "SOL." SK,

 

[kball]

Got mine today too! Thanks SK and OP! Love the hat and the wrench!

 

[BK13]

Yep, mine arrived today as well. Saw it sitting next to the door and had forgotten all about it. Nice surprise!

 

[HMCFab9]

We got a free hat, some free wipes, a catalog, a free wrench, a letter apologizing for taking so long (when it wasn't really even for us on this site...... & some of you still complain???!!!!! You gotta be kidding me!

I'm happy to get anything of quality free nowadays & plan on looking into & purchasing more SK products. Thanks SK!

 

[crazeedad]

OK sheepeople, roll your eyes all you want but facts are facts.

1. I traded my name/address for an advertised promotion object; that's called bartering. The agreement was: you give us your name/address/phone/email and we give you this hat.

You gave up your name and address for a $2. hat , then don't like it because they gave you a $5. hat - and a $5. wrench, and I almost forgot the $1. wipes....... You are a legend in your own mind....... The more I think about it you might be right - if you value your name and address for $2 then who are they at S K tools to give you 5 times the value you have decided your worth , bartering works good for you .