Snap on and autoauth

[2ndGearRubber]

No problems with my autel, but I just cannot get through the FCA secure gateway with my solus legend.

I have an autoauth account, and have added the snap on tool. I then made am account with snap on device manager, and registered the tool. I also linked my autoauth data to the snap on site.


Am I missing something in this equation?

 

[AJHD]

Call your Snap On dealer. Or contact Snap On directly.

 

[Gcf11]

Is the snap on scanner updated? I’ve had issues with some scan tools that don’t have the latest update not connecting to fca before.

 

[2ndGearRubber]

Is the snap on scanner updated? I’ve had issues with some scan tools that don’t have the latest update not connecting to fca before.

No it is not, 2020 update. My plan was to trade it in at some point rather than update it every 6 months. I bought it new with that software, just now getting enough FCA gateway cars to bother registering.

Time for a Zeus? LOL

 

[Gcf11]

No it is not, 2020 update. My plan was to trade it in at some point rather than update it every 6 months. I bought it new with that software, just now getting enough FCA gateway cars to bother registering.

Time for a Zeus? LOL

Lol well I would chat with your snap on guy and see if it should work without the latest update as I don’t have experience with snap on and fca/autoauth. And we did demo a Zeus and it was sweet but I think I rather the latest launch or autel with the j2534 box and scope built in. Or buy a used verus edge and still get a cheaper autel. Something about the monthly subscription and cloud service does not sit well with me on the latest SO scan tools :/

 

[2ndGearRubber]

Lol well I would chat with your snap on guy and see if it should work without the latest update as I don’t have experience with snap on and fca/autoauth. And we did demo a Zeus and it was sweet but I think I rather the latest launch or autel with the j2534 box and scope built in. Or buy a used verus edge and still get a cheaper autel. Something about the monthly subscription and cloud service does not sit well with me on the latest SO scan tools :/

I didn't want any intelligent diag stuff, believe it or not they will actually sell you a zeus without the data plan. It has the current update and that's it IIRC. I'd just want the hardware and a fresh platform. Sometimes I don't feel like dragging out the laptop and pico, so the old Modis is great for that. Zeus would just be easier with a better screen.

Luckily I'm cheap, which I why the Autel is got updated this year, and I own a Solus legend.

 

[xjfish]

I talked to my rep about this 2 weeks ago. He said Snap-On is currently having issues with the FCA gateway! "Working on it" My "El cheapo" LAUNCH works better than the Apollo D9 at the moment with said gateway...
I'm surprised and disgruntled that Snappy has not resolved this yet? I haven't worked on any FCA shitboxes lately...

 

[Xcursion88]

How are your other network related things going?

We just had a big issue with a firmware update with ours that was quirky as hell

 

[2ndGearRubber]

How are your other network related things going?

We just had a big issue with a firmware update with ours that was quirky as hell

I have no other network related stuff on the snap on. Apparently it came with a sure track subscription when I bought it, I never bothered to turn it on. I just wanted something that booted fast and snap ons excellent graphing.

I believe the first time it was ever connected to the internet was to attempt this gateway stuff. As I said autel had zero issues. Autel it seems you log in on the tool, where as I believe snap on is going to have the tool do that automatically through the autoauth system. I had to type in a user name and password on the autel, snap on is trying to pair my shop stream? Account with autoauth.

I should try my bypass cables I bought on the snap on. They worked in the past on the autel.

 

[Luciferi]

I made a cable that plugs in directly to the can bus star hubs to use alfaobd. It worked with a friends snap on scanner.

 

[Xcursion88]

I have no other network related stuff on the snap on. Apparently it came with a sure track subscription when I bought it, I never bothered to turn it on. I just wanted something that booted fast and snap ons excellent graphing.

I believe the first time it was ever connected to the internet was to attempt this gateway stuff. As I said autel had zero issues. Autel it seems you log in on the tool, where as I believe snap on is going to have the tool do that automatically through the autoauth system. I had to type in a user name and password on the autel, snap on is trying to pair my shop stream? Account with autoauth.

I should try my bypass cables I bought on the snap on. They worked in the past on the autel.

I would take a walk into the network section of it and check for updates. No..not a new subscription...

We had a real problem with ours being cripled until that update fixed it.
Stuff that didn't require the internet was still falling on it's face until we got that sorted.

 

[2ndGearRubber]

Got an update on this - it's an AutoAuth/FCA related issue. My understanding is that if your tool is not on current software, you cannot bypass the secure gateway with autoauth. This goes for any brand, not just snap on. Previously there was a "grace period" in effect where AutoAuth was allowing it, but from what I have read the current "only works with a current subscription" situation was always the planned situation.

So, if you want to use AutoAuth to bypass the gateway, your tool needs to be on current software.

 

[AJHD]

Got an update on this - it's an AutoAuth/FCA related issue. My understanding is that if your tool is not on current software, you cannot bypass the secure gateway with autoauth. This goes for any brand, not just snap on. Previously there was a "grace period" in effect where AutoAuth was allowing it, but from what I have read the current "only works with a current subscription" situation was always the planned situation.

So, if you want to use AutoAuth to bypass the gateway, your tool needs to be on current software.

Hmmm... I have a Solus Edge but my "subscription" is from early 2021.

What features exactly would require this "autoauth" thing?

I forget what Snap On calls it (ShopStream?), but the only thing I think I've not been able to access is that online repair database thing where it shows common repairs, etc.

 

[2ndGearRubber]

Hmmm... I have a Solus Edge but my "subscription" is from early 2021.

What features exactly would require this "autoauth" thing?

I forget what Snap On calls it (ShopStream?), but the only thing I think I've not been able to access is that online repair database thing where it shows common repairs, etc.

Due to some bad press, and to kick the aftermarket in the balls, FCA introduced the "secure gateway module". This acts as a firewall between the data link connector and the rest of the network, think PCM/BCM/accessories. Without a way to bypass this firewall, your scan tool has no bidirectional controls and limited function. Approval to bypass this SGM is done by downloading a file over wifi, which authenticates the tools credentials to the SGM.

For $50/year, you can pay AutoAuth/FCA/ETC to allow your aftermarket tool to bypass this. There are ways around the SGM, whether bypass cables, tapping into the CAN system behind the SGM via the STAR connector, etc. But the easy button is the $50. Unless you scan tool has current software, even paying the $50 will not allow you access. Due to cost, I'm planning on keeping my autel device current for FCA vehicles. Snap on is simply too expensive at $1200/year. My current plan, when I get a new snap on dealer, is to try and trade my solus legend into a triton platform at some point for the easy lab scope and guided component test convenience. FCA vehicles are exclusively the work of my Autel now.

Making sense of Chrysler's Secure Gateway Module

Chrysler's Secure Gateway Module will change aftermarket access. Here’s what you need to know about the SGW.

www.vehicleservicepros.com

The aftermarket was all "right to repair will fix this!". Well, it didn't.

 

[AJHD]

Due to some bad press, and to kick the aftermarket in the balls, FCA introduced the "secure gateway module". This acts as a firewall between the data link connector and the rest of the network, think PCM/BCM/accessories. Without a way to bypass this firewall, your scan tool has no bidirectional controls and limited function. Approval to bypass this SGM is done by downloading a file over wifi, which authenticates the tools credentials to the SGM.

For $50/year, you can pay AutoAuth/FCA/ETC to allow your aftermarket tool to bypass this. There are ways around the SGM, whether bypass cables, tapping into the CAN system behind the SGM via the STAR connector, etc. But the easy button is the $50. Unless you scan tool has current software, even paying the $50 will not allow you access. Due to cost, I'm planning on keeping my autel device current for FCA vehicles. Snap on is simply too expensive at $1200/year. My current plan, when I get a new snap on dealer, is to try and trade my solus legend into a triton platform at some point for the easy lab scope and guided component test convenience. FCA vehicles are exclusively the work of my Autel now.

Making sense of Chrysler's Secure Gateway Module

Chrysler's Secure Gateway Module will change aftermarket access. Here’s what you need to know about the SGW.

www.vehicleservicepros.com

The aftermarket was all "right to repair will fix this!". Well, it didn't.

Well ****, I'm way behind. I didn't know anything about that. Never heard of it. I thought you were just talking about something on the scan tool software side of things, not the car itself.

I have an older car and I'm not a mechanic anymore, but I've been wanting to get a Triton for the same reasons, a lab scope and the built in repair guides/component tests. Now that I know about this SGM ****, it's just another reason. I don't see myself paying $500+ to update my Solus Edge.

 

[2ndGearRubber]

If you don't work on the effected models, it's a non issue. It began trickling in on select models around 2016?