snap on guy at home etiquette

[volpster31]

i just found out that a snap on dealer lives around the corner from me.i saw the truck in his driveway all week....heres my question to the snap on dealers or anyone::

would it be a bad idea to knock on his door if im interested in buying something or would he not care as long as hes making a sale????i dont want to go to a strangers house on a weekend and have the guy think"what an *******" get the the hell outta here ....
let me know what you would do

 

[bsaint]

I would leave a card/note or something. My tools guys leave work for mon - fri.

 

[gc11090]

Is his # on the side of his truck? Call and see what is a good rime for him.

 

[Bull]

Is his # on the side of his truck? Call and see what is a good rime for him.

I'd suggest the one about the Ancient Mariner.

Sorry, English-teacher joke

 

[GeorgiaHybrid]

Call the number on his truck, explain that you live in the neighborhood but don't want to disturb his downtime and what would be a good time and place to meet with him and buy some tools.

 

[y2knole]

or stake out the truck parking situation and figure out an opportuine time to...

...oh, did I say that out loud!



(and before you jump my case, im COMPLETELY kidding)

 

[jhelrey]

Or case it for a while and rob him blind at night! Ahaha ha! JK!

 

[Hlidskjalf]

I do heating and air conditioning, I have my commercial truck sitting on my driveway. People think it is an invitation to come and get quotes or have me take a quick look at their refrigerator or hot water tank.

I point at the number on the van and tell them to call it.

Leaving your number on his truck is a good idea, I would definitely appreciate that.

 

[Danglerb]

Just go to Harbor Freight, they are always happy to see you and will give you presents like a flashlight or scissors (no running with those).

 

[cglasgow]

I'd suggest the one about the Ancient Mariner.

Sorry, English-teacher joke

Does he have a pool? Or an albatross? ;-)

 

[mrshaun]

Just call. if he has kids do not call too late. call him when you see him leave one morning. then let him know you are a neighbor. I do not get too many people stopping by the house anymore, and I have 2 trucks in the driveway.

 

[Red Green]

I would call him. One of the dealers near me has hours on Wednesday evening that you can stop at his house and buy tools if the truck doesn't stop at your shop.

 

[D9H 90V]

Wish my SO dealer lived close to me,

 

[scott37300]

I would call him. I would not put your card on his truck, he might not be to happy seeing some stranger around his truck.

 

[crewchief888]

i'd give him a call during the day, during normal working hours.

it really ***** having a business phone ring after hours,

even if, like me, you're on call from 6pm to 6am

 

[yo_its_ok]

Always call during business hours, or introduce yourself neighbor

Had a neighbor who was Snap-On dealer, he was the "mayor" of the block, so he always invited the gearheads to come on over. In return the gearheads would look out for his truck and on rare occassions that relationship helped stop a crime in progress. My current Snap On guy would go out on a limb for me and my co workers. I've repaired snapped cam gear holders for him, and whatever else that needed to be welded. In each case he knocks $50-100 off my bill, when it came time to replace his exhaust, I built him a 4" SS system w/ MagnaFlow RV mufflers, as he was sick and his son took over for a few weeks while he was in the hospital. He wiped out my bill completely upon his return.

 

[doctorschmullus]

Always call during business hours, or introduce yourself neighbor

Had a neighbor who was Snap-On dealer, he was the "mayor" of the block, so he always invited the gearheads to come on over. In return the gearheads would look out for his truck and on rare occassions that relationship helped stop a crime in progress. My current Snap On guy would go out on a limb for me and my co workers. I've repaired snapped cam gear holders for him, and whatever else that needed to be welded. In each case he knocks $50-100 off my bill, when it came time to replace his exhaust, I built him a 4" SS system w/ MagnaFlow RV mufflers, as he was sick and his son took over for a few weeks while he was in the hospital. He wiped out my bill completely upon his return.

yeah its always greats to be mates with snappy dealers, but they dont give me a discount anyway epic fail

 

[Shadowdog500]

Giv him a call and see if he can arrange a time for you to come over.

I have a SO man around the corner and have been going to his house for years. Usually I call him during the day and tell him what I need and we usually agree for me to come over around 7PM. I've never gone over just to browse in the truck, and I really don't know if that would go over too well.

Chris

 

[niss]

Is his # on the side of his truck? Call and see what is a good rime for him.

I know as a pilot I do not appreciate rime of any sort.

 

[KW29]

Im sure if the Snap On man likes making money like mine does he will not care if you pop over and introduce yourself.



Good Luck


KW

 

[mrshaun]

I would stay away from the truck, just call the guy...

 

[PaulR]

[Hijack] How about if one of us happy homeowner non-mechanic types see him parked at a local shop can we just jump in his truck and have a look at what we might want to buy or will he be like "Hey, gtf outta here.." ??

[/Hijack]

 

[mrshaun]

naaaa come on in if I am out and about. walk on customers are always welcome. you never know what they plan on spending when they visit the store.

 

[canuckian]

I'd just give him a call, tell him you're a neighbour and give him the option of catching up with him on his route or meeting him at his house after hours.

IF I was the SO guy I'd offer to meet you at my house because I kinda like getting to know my neighbours and if i sold some tools in the process, all the better.....and IMHO, it's better the devil you know than the devil you don't know. Saying that, I'd also mention that my personal home time is valuable to me and not to take advantage of it. Besides, It's not like the contents of a Snap On truck are a secret. They're rolling billboards for God's sake!!

 

[PaulR]

[Hijack] How about if one of us happy homeowner non-mechanic types see him parked at a local shop can we just jump in his truck and have a look at what we might want to buy or will he be like "Hey, gtf outta here.." ??

[/Hijack]

naaaa come on in if I am out and about. walk on customers are always welcome. you never know what they plan on spending when they visit the store.

That's a good attitude to have. Some of us accountants might have more money to spend than some mechanics!!

 

[mrshaun]

I do not judge you when you come on the truck. Some of the roughest ( homeless looking ) guys I have spend the most money. Snap On customers for life.

 

[canuckian]

naaaa come on in if I am out and about. walk on customers are always welcome. you never know what they plan on spending when they visit the store.

lol...that's what I did to the local guy here. I passed by him on my way home and did a u turn. followed him to his next stop where he was parking his truck and on his way to lunch so I just introduced myself and asked for a catalogue. He seemed a little taken aback but wrote his number in the catalogue. He did admit he was a little surprized when I called him the following week and met him on his route to pick up a few things.

 

[mrshaun]

95% of the time the customer never returns.
same goes for insurance quotes. I have had 1 in 9 years ever buy anything again.
so I do not give out big insurance quotes without some form of compensation.

 

[Ford12508]

I do not judge you when you come on the truck. Some of the roughest ( homeless looking ) guys I have spend the most money. Snap On customers for life.

I used to work with someone, and by the look of them you would think they were homeless. Mean while if you see their house, you think "...WTF!" Average sized home, but big piece of property, and around here that costs a lot(I am on about 3/4 of an acre and its about $750K). 4 post in the garage along with a ton of tools, 2 Powerstrokes, one IDI and one DI, his E350 work van, and he has a decent amount of toys also.

 

[mrshaun]

I almost pre-judged a customer before we ranhiscredit and he ended up buying a verus work station.12,000. so you neverknow

 

[Davefr]

If I were the dealer I would embrace any neighbor wanting to buy tools. It wouldn't be for the $'s more then it would be to get to know those around you so they'd be more willing to call if they ever notice anything suspicious going around near the truck.

 

[Ford12508]

^That would be my #1 thought. I would hook them up just so if anything was going down, they would help me out. Sadly, in my area, no one would be pulling guns out on thieves.

 

[turkdc]

As a small business owner, I realize that my ability to feed my family DEPENDS on serving my customers. I put my cell phone number on my business cards and answer it when someone calls. If I can't answer it, I return calls to anyone that leaves a message as soon as I can. Business is business.

Most of my "customers" are very respectful of my time off. Having said that, the goodwill that I build by making an after hours office visit is worth much more than just about any advertising I could pay for.

If I were your neighbor, I would be happy to have you as a new client. Especially if you were just stopping by/calling to set up an appointment during my normal hours.

 

[fordbroncodave]

just because your neighbor has a snap on tool truck doesn't mean he is selling tools.


my neighbor across the street had a mac tools truck. he didn't sell tools. he turned it into a mobile handyman work truck to cart around all his wood working tools and various pieces of wood. he said no matter where he went people would ask to look around in the truck. he told them its not what your expecting lol

 

[Davefr]

just because your neighbor has a snap on tool truck doesn't mean he is selling tools.


my neighbor across the street had a mac tools truck. he didn't sell tools. he turned it into a mobile handyman work truck to cart around all his wood working tools and various pieces of wood. he said no matter where he went people would ask to look around in the truck. he told them its not what your expecting lol

I have a feeling MAC (or SO) wouldn't approve of using their logo on a truck used for another business or personal purpose.

I'd be surprised if the franchise agreement doesn't cover that topic.

 

[mrshaun]

Ithink it does. when we sell my old truck we will have to consult the agreement to see what we need to do to the decals. I hope I can leave them be.