To avoid these ads, REGISTER NOW!

Snap-on is remodeling the online store

jdcompman

Well-known member
Joined
Oct 2, 2008
Messages
658
Location
South Dakota
Wow! A serious step backwards on this site. Not only does the navigation ****, but all of the details about the product are gone. It looks like one of those off the shelf generic scam looking websites now.
 
To avoid these ads, REGISTER NOW!

kc-steve

Well-known member
Joined
Jun 22, 2010
Messages
4,240
Location
Kansas City
Did the folks who made healthcare.gov make the new Snap-On site?

LOL good one!

I haven't seen Snap-On's new site as descibed above but as a webdesigner I know there is pressure for sites to not only achieve higher search engine ranking with redesigns, but also pressure to create sites that are mobile friendly. Mobile friendly websites need to be able to be downloaded quickly so a bare bones approach is best in that situation.

Steve
 

theamcaddict

Well-known member
Joined
Oct 26, 2009
Messages
436
Location
Bridgewater, NJ
Well they did.
I wont.
I like that info.
I logged into my account and sent them some feedback about it.
:sad:
This is one thing I also use. I was looking for an air chuck that was made in usa and that COO feature is the only thing that helped.

I also noticed that the blue point is mixed in with everything else now.
 

ianguilly

Well-known member
Joined
Mar 26, 2012
Messages
1,379
Location
Cincinnati
Wow first time i've been to the site. It really *****. You can now leave reviews, curious to see how that goes.
 

theamcaddict

Well-known member
Joined
Oct 26, 2009
Messages
436
Location
Bridgewater, NJ
:sad:
This is one thing I also use. I was looking for an air chuck that was made in usa and that COO feature is the only thing that helped.

I also noticed that the blue point is mixed in with everything else now.



oOk looks like they fixed the country of origin issue atleast on the items I was looking at.
 

e_d

Well-known member
Joined
Oct 10, 2013
Messages
53
Location
Oregon
Has anyone ordered anything yet, I tried a few hours ago but couldn't get it to work.
 
To avoid these ads, REGISTER NOW!

ChevyEFI

Well-known member
Joined
Sep 2, 2012
Messages
8,802
Location
Phoenix, AZ
They deleted my wish list, darn it!

I've seen a little bit of research that wish lists encourage waiting on sales and otherwise "not buying now."

One of my previous favorite clothing retailers did away with theirs, so I know your pain. But I wouldn't expect it to be back if they're doing "what's best for business.
 

Skin

Well-known member
Joined
Feb 24, 2010
Messages
11,713
Location
Boston
I've seen a little bit of research that wish lists encourage waiting on sales and otherwise "not buying now."

One of my previous favorite clothing retailers did away with theirs, so I know your pain. But I wouldn't expect it to be back if they're doing "what's best for business.

The wish list function is still there, the existing lists people had just didn't make the transfer.
 
OP
B

Biomed

Well-known member
Joined
Mar 19, 2011
Messages
662
Location
Minnesota
I just noticed another interesting problem. On the Order Status & History page (you have to log in to your account) all my orders for the past 8 months have been duplicated.
 
OP
B

Biomed

Well-known member
Joined
Mar 19, 2011
Messages
662
Location
Minnesota
The old SO site had a link to "new items". No link on the new site. Although the new items area (on the old site) had not been updated since July or August.

Now I'm wondering about the Snap-on catalogs. Never were 2013 catalogs available for order online (probably due to the Cornwell lawsuit). Customer Service Rep told me last week that the rep's were all given a 2012 catalog to take home. He stated that this is usually an indication that a new catalog is about to be released.
 
Last edited:

redwrench60

Well-known member
Joined
Sep 10, 2011
Messages
6,079
Location
East Tennessee
I was on the Snap-On truck today and even my dealer was having fits trying to find part numbers and navigating that site. He was playing it cool but I could tell it was ******* him off. He gave up and went for the catalog.
 

gtermini

Well-known member
Joined
Feb 1, 2013
Messages
533
Location
Amity, OR
Here is a little trick I remembered to use:

Websites are archived on a regular basis. One such archiving site is waybackmachine. I used this website to pull up the Snap On website from OCT 21, 2013, before the changes.

You can visit the old version of the site: http://web.archive.org/web/20131021225957/http://www.snapon.com/
EDIT* I tried exploring the site, but found the catalog is not archived:sad:

I don't think ordering will work, but I only cared about looking up tools. Hope this helps people's issues a little, but this is just a band-aid to the problem!

Greyson
 
Last edited:

ChevyEFI

Well-known member
Joined
Sep 2, 2012
Messages
8,802
Location
Phoenix, AZ
The old SO site had a link to "new items". No link on the new site. Although the new items area (on the old site) had not been updated since July or August.

At least twice acually. Nothing too exciting to me but there were updates. I have a browser add-on to remind me of updates on several sites.
 

Fordman7795

Well-known member
Joined
Mar 31, 2011
Messages
2,370
Location
Bay City, MI
One thing i liked with the old site was finding what sets individual pieces were from. So i need a SIMM340 socket and it shows its also in the gm axle nut set. Great right? Nope. I click it and.....nothing happens. No idea how much or what the part number is
 

redwrench60

Well-known member
Joined
Sep 10, 2011
Messages
6,079
Location
East Tennessee
I tried to leave them some feedback tonight after multiple failed attempts to find something on the new site and even that was a ***********. Took several attempts to get it to go through without an error message or some other ****.

Please, would someone in website design help them flush that turd?
 

djwyman

Well-known member
Joined
Nov 2, 2013
Messages
170
One thing i liked with the old site was finding what sets individual pieces were from. So i need a SIMM340 socket and it shows its also in the gm axle nut set. Great right? Nope. I click it and.....nothing happens. No idea how much or what the part number is

I liked that feature too on the old site. like if you clicked on a set it listed all of the links to the individual pieces in the set. now you might get part numbers but unless you want to copy and paste each part number into the search bar you are SOL on knowing what each part is. this wierd thing is if you google a snap on part number it still brings me to the old site.
 

fordbroncodave

Well-known member
Joined
Sep 15, 2009
Messages
4,555
ah ****. they made it worse. before it was quick to find something via manual search. the old quick search was a joke though.

new website is not tablet friendly :(
 

mrtoolfool

Well-known member
Joined
Aug 10, 2010
Messages
255
Location
Iowa
One thing i liked with the old site was finding what sets individual pieces were from. So i need a SIMM340 socket and it shows its also in the gm axle nut set. Great right? Nope. I click it and.....nothing happens. No idea how much or what the part number is


Indeed a BIG let down that this is no longer there.

Finding a set is a slow process if not impossible.

Again, they took something that was OK and ruined it.

Reminds me of our new health care system.

Evidently, a bunch of dumb asses.
 

ChevyEFI

Well-known member
Joined
Sep 2, 2012
Messages
8,802
Location
Phoenix, AZ
I will say the last time I attempted to place an order on the "old" site 6 months ago, it error messaged and was never placed.

So maybe that's no longer an issue!
 

CWP1616L

Banned
Joined
Aug 31, 2012
Messages
3,297
Location
USA
Can the new SO website do this? Nope. :D

image_18997.jpg
 
To avoid these ads, REGISTER NOW!
Top Bottom