snap on Ratchet screw driver (80th aniversary)

[polo2k]

Hey all ive just been sorting through some tools and while cleaning my ratcheting screw driver that it doesnt feel as "tight" as it used to and the fit of everything isnt what it was:

you can see the "fit" where the ring attaches to the body to change the direction/ lock the shaft.

does anyone think that a warranty claim will sort this? if it needs to be replaced would I get an anniversary one back?

 

[mrshaun]

did you move that little washer that is on the shaft?
I have guys that remove those and use the new shanks out of the soft grip rat screwdrivers in them after that.
you would get a black/orange/or maybe a pink one. that one would not get returned. they do not make it anymore.
put it back together again. something is not right. but if it will not go back it can be warrantied to a new one.

 

[polo2k]

ive never had it in pieces, do you have a diagram of whats missing? id rather keep this one and suppliment it with a current one as I guess its a bit special.

 

[plinker]

Heres a how-to...


http://http://www.garagejournal.com/forum/showthread.php?t=22536&highlight=snap-on+ratcheting+screwdriver

 

[mrshaun]

ask and you shall receive ...........

 

[warmpancakes]

does snap on make parts for these? I dropped mine and the little plastic "direction change" ring broke

 

[mrshaun]

just take it in and warranty it out.
RKRSSDMR4AC repair kit number and the kit has a lifetime warranty. some guys will come to the truck after they purchase it and trade it for another repair kit for one of their other ratchet.
10.00

 

[warmpancakes]

man your quick, half way across the country and the best snap on guy Ive ever had

 

[mrshaun]

I try. doesn't always happen that way, but I try.
out here that is how you stay ahead.

 

[warmpancakes]

Move to michigan we need one good rep in the state, I had to repo stuff back from my old snap on guy, he had 4 sockets for 6 weeks to warranty them

 

[mrshaun]

wow. that is bad. sounds like our mac guy here. but his warranty time is 6 months.
I will tell you when I order the tool for warranty if it is in stock or not. if not i try and find it

 

[Art From De Leon]

Move to michigan we need one good rep in the state, I had to repo stuff back from my old snap on guy, he had 4 sockets for 6 weeks to warranty them

See if Todd Cole in Cadillac is still in business. It has been years, but I used to deal with him even after I left Kalkaska, and moved back to Texas.

 

[chadster1]

Move to michigan we need one good rep in the state, I had to repo stuff back from my old snap on guy, he had 4 sockets for 6 weeks to warranty them

I wont take a broken tool from a customer until I have a replacement to give him.

 

[mrshaun]

same here chad. I will lose the thing before It comes in.... too much other stuff to keep up with,

 

[warmpancakes]

my old snappy guy took a socket to warranty, and then sold the one he had shipped in to a different guy, so I wated 2 weeks for a 1.5 inch 3/4 drive socket (used to adjust slide out on motorhomes)

 

[mrshaun]

sorry that happened to you. I have actually done that. I didnt realize it until it was too late. I told the guy what I had done and he said ti was cool and I ordered him a new one. things get crazy in the truck and when people are in a hurry ( like me most of the time ) things can get messed up............

 

[warmpancakes]

he sold the socket to a guy I worked with, I had to watch him like a hawk he would forget to credit accounts and such I love the product hated the sales guy we finally banned him, owner of the dealership paid off all accounts and we paid him back

 

[t100]

Move to michigan we need one good rep in the state, I had to repo stuff back from my old snap on guy, he had 4 sockets for 6 weeks to warranty them

I don't have a dealer. the Matco guy I deal with has a stack of card on his truck, if he need to order something for warranty, he'd write my name and phone# down and call me when it's in. then I meet him up, he give me the new tool, I hand over the old. he never ever took any thing ahead or money.