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Snap on tools... is it worth it?

zendriver

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Dec 10, 2014
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29,810
Location
Indiana
To me it seems like a typical **** "salesman" position, which supposedly if you can get Beyond the rejection, the territorial disputes, The deadbeats, the price under cutting, The competition, The "corporate politics", of both your customers and your own company, your own out of pocket time and expenses, It can be one of the most financially rewarding ventures there is


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ptschram

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Sep 8, 2006
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Churubusco, IN
You can't just be put on credit. They need your drivers license, social, you have to get approved sign papers, etc. none of that is needed for a truck account

If you want a truck account on MY tool truck, you give me that info and let me run your credit-where can you get credit without divulging that info?

To me it seems like a typical **** "salesman" position, which supposedly if you can get Beyond the rejection, the territorial disputes, The deadbeats, the price under cutting, The competition, The "corporate politics", of both your customers and your own company, your own out of pocket time and expenses, It can be one of the most financially rewarding ventures there is


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Sounds a lot like a number of my former jobs in various fields!
 

Sugarfryz

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Joined
Mar 13, 2016
Messages
452
First off, if you pay the tool bill you agreed to, you will never have an issue.

In the event something bad happens, return the merchandise and hope the Fair Market Value is enough to cover the balance of the contract.

There is no way you would lose thousands in tools to cover a small bill as we can only take enough to cover the balance remaining.

The only time I have ever even had to consider taking something other than the items on the credit sales contracts were when the "buyer" had sold the merchandise securing the note. In that case, the least of his problems were my taking stuff other than what was on the note as I was frequently conferring with his PO-LOL!

His balance was paid pretty quickly when she got involved!

In EVERY case, had the customer come to me and told me they were in a bad way, I would have done what I could to help them. It is only those who run and hide who get repoed. I get that stuff charged back to me and then I have to sell it again! I worked hard enough to sell it the first time, I don't want to have to do it again!


Just out of curiosity, my manager at work owned a towing company. Occasionally he got hired to do repos, this one tech but a snap on tool box and wasn't making payments, so he was hired to go get the box. He went and grabbed the box with all the tools in it. Guy came running out and my boss Told him he couldn't grab anything unless he had receipts? Told the guy "snap on is taking you to court, if you want your tools back you can get them then" Is this something that seems realistic. The story seemed overdone to me, like an extreme case. I can only imagine this was a guy who refused to hand it over. I doubt snap on would hire somebody to get the box if someone was willing to give it back. Just wondering if this story seems like there's any truth to it
 

Schurkey

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Oct 27, 2011
Messages
2,368
Location
The Seasonally Frozen Wastelands
Just out of curiosity, my manager at work owned a towing company. Occasionally he got hired to do repos, this one tech but a snap on tool box and wasn't making payments, so he was hired to go get the box. He went and grabbed the box with all the tools in it. Guy came running out and my boss Told him he couldn't grab anything unless he had receipts? Told the guy "snap on is taking you to court, if you want your tools back you can get them then" Is this something that seems realistic. The story seemed overdone to me, like an extreme case. I can only imagine this was a guy who refused to hand it over. I doubt snap on would hire somebody to get the box if someone was willing to give it back. Just wondering if this story seems like there's any truth to it
First Guess: Snap-On (corporation) did not hire the Repo Man. That was done by the local dealer. As for needing receipts, I suppose that might vary by State. I suspect that the owner of the tools--assuming he had actually paid for them and therefore did own the tools inside the repo'd tool box--would be able to prosecute the Repo Man for theft unless Repo Man could prove the tools were part of the legitimate repo. Even in bankruptcy, people are allowed to retain cars and living quarters, "tools of the trade" might--or might not be similarly privileged.
 

ptschram

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Sep 8, 2006
Messages
2,573
Location
Churubusco, IN
Just out of curiosity, my manager at work owned a towing company. Occasionally he got hired to do repos, this one tech but a snap on tool box and wasn't making payments, so he was hired to go get the box. He went and grabbed the box with all the tools in it. Guy came running out and my boss Told him he couldn't grab anything unless he had receipts? Told the guy "snap on is taking you to court, if you want your tools back you can get them then" Is this something that seems realistic. The story seemed overdone to me, like an extreme case. I can only imagine this was a guy who refused to hand it over. I doubt snap on would hire somebody to get the box if someone was willing to give it back. Just wondering if this story seems like there's any truth to it

I doubt Snap-On directly hired the tow truck driver.

I'm good enough at repos that I get calls to do other dealer's repos. One big thing, I cannot break the peace.

W/R/T contents of toolboxes, if it was on Snap-On Credit, anything that bears the Snap-On legend, or was sold from a Snap-On truck (supplemental products) it can be repossessed to offset any deficiency balance owed.

All of our receipts/invoices spell out our rights very specifically and are defensible in every state as valid notice of a promissory merchandise security lien (PMSL) and that if we have to pursue collections activity, the customer is liable for collection expenses. It only requires a single signed invoice to invoke these rights and terms.

Also, there are NO involuntary repossessions W/R/T Snap-On. If the deadbeat won't give it back voluntarily, I back off and allow my attorneys to pursue-if it's one of my deadbeats. I've employed the services of a bounty hunter in a few cases. HE is VERY effective and finds everyone!

In a nutshell, I suspect there may have been some exaggeration in what was recounted to you.

Even in bankruptcy, people are allowed to retain cars and living quarters, "tools of the trade" might--or might not be similarly privileged.

In many states, a tradesman's tools are untouchable by bankruptcy courts-unless they are not paid for! OTOH, if listed in a bankruptcy, the tools can be retained, but the tool man is frequently a preferred creditor. I'd rather have a guy declare bankruptcy and list the tools. I know I'll get paid-AND-I am given a chance to challenge the Bankruptcy Court and if my argument is compelling enough, I'll get my tools back.

While many seem to want to focus on the negatives of the tool truck business, I find MANY positive experiences and relationships. I have some very good friends who are customers and they are frequently visiting at my home and I frequently am a visitor at their homes as well.

There are however a few who are not only not welcome, but know exactly what will happen should they come to my home again. My wife has no tolerance for unwanted visitors and she can take care of herself-she also is friends with some of my customers.

If you're not afraid of hard work and don't mind people, it can be a fantastic career.
 

WhiffySpark

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Joined
Oct 22, 2009
Messages
6,252
If you want a truck account on MY tool truck, you give me that info and let me run your credit-where can you get credit without divulging that info?



Sounds a lot like a number of my former jobs in various fields!

I've never had a truck account run my credit. I've probably had a dozen drivers and it hasn't happened once
 

ptschram

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Sep 8, 2006
Messages
2,573
Location
Churubusco, IN
I've never had a truck account run my credit. I've probably had a dozen drivers and it hasn't happened once

Those guys are willing to accept more risk of loss than I am.

I was taught to run credit apps on everyone. If someone expects me to extend credit without a credit check, they're not going to like the response because the policy on MY truck is no credit app, no credit and no cash sales either.

I'm not pleased, but I have to protect my investment.
 

L.Cheapo

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Oct 23, 2014
Messages
5,890
Those guys are willing to accept more risk of loss than I am.

I was taught to run credit apps on everyone. If someone expects me to extend credit without a credit check, they're not going to like the response because the policy on MY truck is no credit app, no credit and no cash sales either.

I'm not pleased, but I have to protect my investment.

You don't do cash sales? :headscrat

My driver LOVES those! lol
 
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ChaseDE

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Aug 25, 2016
Messages
2,178
Location
Delaware
Not sure the differences between the setups for Snap-On and Matco but my wife's uncle has been a Matco Tool Truck Salesman forever, like I'm guessing more then 20 or 30 years* and loves his job. He also has designed and patented some tools for Matco.

*Just asked my wife to verify, she said her uncles been dealing matco 45 years, his dad ran a truck and had a brick and mortar in Collingdale PA before him, so possibly 60+ years selling tools.

I can't personally verify that but my wife's memory is usually pretty good.
 

rjvjeepster

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Joined
Aug 18, 2016
Messages
115
Why would a driver not take cash sales? Is it because that customer will be paid up and therefore not be a reoccurring visitor to make payments (and hence would have a higher chance of buying more stuff when they visit to make payments?)

I thought they'd be fine with it- no risk of not getting paid for those tools!
 

Davefr

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Jan 7, 2010
Messages
11,822
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OR
Why would a driver not take cash sales?

One reason is that it could be a theft risk carry wads of cash and having to make change. (just like other route sales people with signs that say, "driver carries no cash")
 
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ssdave

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Apr 11, 2015
Messages
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Eastern Oregon
Bit different to not take cash sales, but I know there are some drivers like that. If I had one with that attitude, I'd just politely walk off and go buy what I wanted online.

I've always had drivers willing to take cash sales, but since I'm not a regular, they always want retail price. So, easier to just buy from the online snap on website, if I can find it there. If I want to see it and have it in my hands, then I go on the truck instead.

On the original topic: I've never lived where there wasn't a snap-on truck, so it must be rewarding to some of them!
 

Sugarfryz

Well-known member
Joined
Mar 13, 2016
Messages
452
I doubt Snap-On directly hired the tow truck driver.

I'm good enough at repos that I get calls to do other dealer's repos. One big thing, I cannot break the peace.

W/R/T contents of toolboxes, if it was on Snap-On Credit, anything that bears the Snap-On legend, or was sold from a Snap-On truck (supplemental products) it can be repossessed to offset any deficiency balance owed.

All of our receipts/invoices spell out our rights very specifically and are defensible in every state as valid notice of a promissory merchandise security lien (PMSL) and that if we have to pursue collections activity, the customer is liable for collection expenses. It only requires a single signed invoice to invoke these rights and terms.

Also, there are NO involuntary repossessions W/R/T Snap-On. If the deadbeat won't give it back voluntarily, I back off and allow my attorneys to pursue-if it's one of my deadbeats. I've employed the services of a bounty hunter in a few cases. HE is VERY effective and finds everyone!

In a nutshell, I suspect there may have been some exaggeration in what was recounted to you.



In many states, a tradesman's tools are untouchable by bankruptcy courts-unless they are not paid for! OTOH, if listed in a bankruptcy, the tools can be retained, but the tool man is frequently a preferred creditor. I'd rather have a guy declare bankruptcy and list the tools. I know I'll get paid-AND-I am given a chance to challenge the Bankruptcy Court and if my argument is compelling enough, I'll get my tools back.

While many seem to want to focus on the negatives of the tool truck business, I find MANY positive experiences and relationships. I have some very good friends who are customers and they are frequently visiting at my home and I frequently am a visitor at their homes as well.

There are however a few who are not only not welcome, but know exactly what will happen should they come to my home again. My wife has no tolerance for unwanted visitors and she can take care of herself-she also is friends with some of my customers.

If you're not afraid of hard work and don't mind people, it can be a fantastic career.

Thanks man, I figured this had to have some exaggeration in it. He's the kinda guy who has way too many crazy stories.
 

gdh33

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Joined
Sep 7, 2011
Messages
100
Location
Northern Ontario, Canada
Tool distribution is not for everyone. It is not slowing down due to online sales, it is one of the few businesses that brings the store to their customers and sees the same people every week or two. Long hours and the ability to wear many hats and deal with all sorts of people and situations is needed. Can be profitable.

As for the repo, I have seen distributors repo locked toolboxes with tools in them, order keys for the box if the customer doesn't come find you and hold the inventory for the required amount of days as per state law. Same as if some one repo'd your car. Just cause your favorite mix tape is in your auto, they can still take it on you.
 
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