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SO Start up costs

Handyandy23

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Stock performance has absolutely no correlation to how successful a driver will be. It only speaks to how successful the franchisor is

Yep, if anything it shows how well insulated and predatory they are towards their truck owners. To maximize sales volume you likely have to over saturate the market with salespeople, as some areas won't have the volume to support. But if you have nobody you lose the few sales there are. Companies solution is to put all the risk and cost on the truck owner, so if an area fails there is no real loss or reprecussions for them or their stock price.
 
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Ign

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Stock performance has absolutely no correlation to how successful a driver will be. It only speaks to how successful the franchisor is

Nah, if all the franchisees were failing or it was so bad no one wanted to run a franchise the company as a whole would suffer....long term at least.

There's a breaking point in every market and while it may appear Snap-On abuses their drivers (I couldn't say) they haven't gone past the tipping point I'd say.

I think it's possible to "make a living" owning a route but you've gotta work your *** off....then again that's most small businesses including my own machine shop.
 

Roundhouse

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It’s like a owner operator trucker

You’re just paying a ton of money to buy a job that you have to work lots of long hours just to break even
Then you gotta work some more to make any profit

If I had $100-125k in cash I would be putting it in with a syndicated purchase of an apartment complex

Most large apartment complexes are cash cows , but you have to have 20-25% down payment

So what people do is get 8-10 others involved in sharing part of the down payment and ownership
 

xin

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ARKANSAS - NWA
It’s like a owner operator trucker

You’re just paying a ton of money to buy a job that you have to work lots of long hours just to break even
Then you gotta work some more to make any profit

If I had $100-125k in cash I would be putting it in with a syndicated purchase of an apartment complex

Most large apartment complexes are cash cows , but you have to have 20-25% down payment

So what people do is get 8-10 others involved in sharing part of the down payment and ownership


Regardless of what decides to do, Apartments would be a whole set of new nightmares (law suits, liability, and you would NEED your own ATTORNEY) - MOST if not all are owned by SHELL companies to help shield themselves from lawsuits (as this is a sue happy culture) and frivolous lawsuits PAY out big time. All it takes is someone to say some magic words (that appeal to the mass media) and you will be bankrupted faster than the magical 'cash cow' can pump out milk....



TOOL TRUCK is not going anywhere, that is the FOUNDATION of their business without it they might as well close up shop. Sure people got a BAD experience (but that is in everything from A-Z) - someone bought this or someone got into a pyramid scheme deal.


End of the day - what 12 hours of the day are you going to work if you own your own business. IF all of the tool vendor trucks were just life ending events (why are their successful ones)???







 
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mudflap

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There have been a few threads about people exploring the idea of an independent tool truck...i lost track of them, but how would you handle tool warranty issues..?
 

Ign

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There have been a few threads about people exploring the idea of an independent tool truck...i lost track of them, but how would you handle tool warranty issues..?

Just common sense I'd say. Like any other retail store.

On some things you'd exchange it for the customer as an example of customer service. Then with the companies that are easy you'd send it back in yourself. With the difficult companies you'd write it off and eat it.

In some cases you'd work not directly with the manufacturer but your distributor/wholesale agent. They'd likely just provide you credit on your merchant account.

On some things you'd be up front w the customer (PRO-ACTIVE) at the time of purchase and tell them you're sorry but any warranty issues will have to be dealt with by them.
 

Lassen Forge

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There have been A LOT of "I wanna start a tool truck" threads here. Many with fairly specific costs and figures.

There was a very detailed and lengthy one about....Matco??....IIRC but I believe franchise costs of others may have been discussed. It started out rainbows and unicorns and ended in financial disaster

Cornwall. Ask Softail about that... or just read the whole thing...

This thread comes to mind (it didn't end well - You can skip to post #355)

https://www.garagejournal.com/forum/showthread.php?t=217037&highlight=tool+truck

Thank you!

I even thought about a tool truck - honestly, who here hasn't? - but I had a friend who had a route truck with a different company (Schwanns Frozen Foods) who worked 6+ days a week, minimum 14 hour days, just to keep his head above water. And while I love the cool, glitzy tool truck, hanging around wrenches, and the lure of commerce, I also have this thing about wanting time away from work to do what I want to do.

I know one of the local SO dealers has had his route for years, and (apparently) it's done him well, but he's ALWAYS *******, always on the road, and while I don't know what kind of personal life he has, I can't imagine there's much of it, knowing what kind of time running your own business takes.

But then again - he IS *The* Snap-On guy, and that in and of itself is kind of a cool thing! (And yeah, he has the cool truck and gets to drive around his chrome showroom!)

Just make DAMNED sure you know what you're getting into, Hire a GOOD lawyer to go over your contracts BEFORE you sign anything, and know what it will take to buy in, what it will cost to cash out, how warranty issues are handled by the company, marketing and maintenance agreements on your truck and equipment (like, will they require you to get a new vehicle or a repaint on your dime every 5 years to keep up the brand image?), and what will happen to you, your savings, and your truck if and when you're forced to sell at a loss because you're in default of that original agreement...

Good luck!
 

Hagatronics

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Snap On in Australia have recently closed online ordering. Now if you want to buy direct you need to call. When you call it rings out and says leave a message (or at least it did when I tried).

Looks like they are protecting the drivers.
 

zendriver

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Pretty much says it all.

Robert: No, not really, not at this point in time. You have too many mechanics that have a lot of their own tools. You have the new guys who buy all their tools at once with student discount programs, and most everybody surfs the net, so the service part of the business has really fallen by the wayside, because any dealer who can make it on lite bulbs and batteries doesn’t have much on the shelves. And you definitely DON’T need half of the tools they send you in your start-up.

The whole story pretty much explains how a tool truck business no longer works, as a "startup", unless one is hell-bent, on what is essentially a door to door, salesman.
 

pdxgearhead

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To stay on track to the OP's question, I've looked into the big 3 and it depends on your situation. They all give you a "budget" sheet, which includes all the start-up costs and somewhat of an idea of a year's worth of "fixed" expenses: starter tool inventory, fees, training, computer/software, one year's worth of operating expenses (such as one year's worth of truck lease payments, insurance, internet service, estimated fuel), an initial "truck" credit line to put money on the streets, and three month's worth of your "personal" expenses (mortgage, etc...) to hopefully cover you until you start making money.

All that depends on a number of factors: What is your credit rating? What are your three months of "personal" expenses? Want a new truck or used? 18 ft box, 20 ft box, and what brand of truck?

So for me,
Matco: $125K (new truck), no money down required - 100% finance with good credit.
MAC: $110K (used truck), $8K required regardless of credit.
Snap-On: never went far enough to get the full write-up, but $20K down required regardless of credit, IIRC.

So many factors involved, starter inventory cost varies between brand (due your diligence), do you really think you're going to make money in the first three months of business? If so, everyone would drive a tool truck. I personally would make sure that I had a minimum of a year of living expenses on hand. You have much to consider.

For the most part, franchisors' (regardless of industry) are there to lend an initial start, not to hold your hand and stand with you in solidarity and make you money.

If you're still reading this post, my advice is if you don't know what EBITA is, don't start a tool truck or any business for that matter until you do. Take some business classes, read a few books, research, and then research some more. Talk to other business owners, go to the Chamber of Commerce in your area, what's it like running a business in your area? If it was easy, everyone would "be their own boss". Good luck!
 
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joey1320

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NE Ohio
We get all the tool guys at my job, So (although he only visits two guys), Matco, MAC and Conrwell and **** you not I'm sure they make more money selling energy drinks, beef jerky and popcorn/peanuts than anything else.

One thing that ***** is that they are all nice guys but I can't justify spending 3x the cost for **** you can get overnighted via Amazon. I mean I get you're running a business but don't try to **** me on the price of this stuff.

I do feel kind of bad for the Cornwell guy cause he was a tech at our dealership for over 20yrs and one day, after an argument with the advisor, he just quit. If the story is correct, he supposedly cashed out his 401k to get into the biz and I can't see how he's making anywhere near as much as he was before working 8-4 M-F. I wish him the best, he was a nice guy.


On a related note, a family member owns a bread route which he bought for $30k over 25yrs ago and for the last 8 months had been trying to sell it with no luck. The company priced it at $140k with a minimum 20% down. So now that he's 67yo, he still has to be up at 4am everyday but Wednesday cause nobody in their right mind will pay $140k to make $55k a year.
 
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Ign

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^^^and read the link in post #48 (who I swear sounds exactly like the GJ member I was thinking of 'cause pretty sure it wasn't softtailgarage)

He started with excellent credit and wound up broke with horrible credit.

Now, YES, there are horror stories pertaining to anything but always best to find those stories and DISPROVE them to your satisfaction before laying your financial life on the line. IOW it's just part of research
 

Ign

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This thread comes to mind (it didn't end well - You can skip to post #355)

https://www.garagejournal.com/forum/showthread.php?t=217037&highlight=tool+truck

Although I will say, reading post #355 there and then thinking about how some users have opined that tool trucks simply don't want walk-ups (that pay cash).....

....why wouldn't you welcome a customer who drops in, takes tools, pays cash and walks away happy?

You get to help your bottom line a little, you've got liquid funds in hand and no chasing "money out on the street" as repeatedly referred to in post #355 as cited....

It sounds like credit isn't a money maker put perhaps just a giant time ****
 
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WittHay

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This is a direct quote off a local Mac dealers Facebook page "Thanks to Al for asking me to stop by the Popkum Motor Part. I appreciate getting a new customer. If you want the Mac Truck to stop at your place of work, your business or Farming operation just call or text me." Most dealers appreciate new customers, they just want a phone call first.

Another local Mac dealer started about 2 years ago.. He got 2 awards at the Mac dealers convention last week in Orlando, Florida. Another Mac dealer in the area who has been in business for 5 years had his best year ever in 2018.

Three new Matco dealers in BC in the last 2 years. One Snap-on dealers weekly route in the industrial area is about 5 miles long by 3 miles wide. Tool trucks are expanding instead of dying off.
 

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f121

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It sounds like credit isn't a money maker put perhaps just a giant time ****

That is definitely true for the SO RAs, they don't charge interest and have to take weekly or monthly payments from hundreds of people. As many people in the trade get paid weekly on Fridays, Friday night is spent processing card payments.
 

Two Speed

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Not Snap On but rather MAC, our MAC guy ONLY takes cash. He won't accept CC payments. I bought about $50 worth of stuff from him years ago and stopped because I absolutely hate carrying cash. How can he expect newer guys coming into the trade to buy stuff with cash? Kids nowadays hate cash more than me. That's one of those things that make absolutely no sense.

"Hi (credit card company), I want to dispute a charge..."
 

Bryanthegreat

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I personally love the idea of selling/owning a tool business. I have heard someone say (most likely it was here). That if you like working 12 hour days 7 days a week for 60k a year then it’s perfect for you. Although I don’t know any of my past or present dealers personally it doesn’t appear that they are doing much better than myself financially despite owning their own business. To me it’s not a franchise it’s more like buying a job.
 

Ign

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That is definitely true for the SO RAs, they don't charge interest and have to take weekly or monthly payments from hundreds of people. As many people in the trade get paid weekly on Fridays, Friday night is spent processing card payments.

Last shop I worked in one of the machinists (we had machinists and mechanics) had purchased a service cart from our SO dealer.

I never fully understood why, it didn't make a ton of sense for his needs, but that's beside the point....

....the point is the driver swung by maybe once every 4-5 weeks despite promising he'd be by every week. As such, this co-worker would only give him a weekly payment every 4-5 weeks. He generally wouldn't pay it cumulatively, his theory being if the guy doesn't come every week he doesn't get paid every week.

Now I'm not saying that's right and note I'm careful to say this customer was a co-worker, not a friend.

But it got me thinking the second you issue credit you're guaranteeing a lot of work for yourself - if you don't visit every debtor every week most guys aren't gonna chase you down and TRY to pay.

Not saying that's right, it just IS. Sounds like a hard way to make a living
 

Davefr

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But it got me thinking the second you issue credit you're guaranteeing a lot of work for yourself - if you don't visit every debtor every week most guys aren't gonna chase you down and TRY to pay.

Not saying that's right, it just IS. Sounds like a hard way to make a living

Do dealers really have to visit FTF every week to collect the payments owed to them?

Can't a dealer get the buyer's credit/debit card info at time of sale and do a weekly charge until the loan is paid off?

Just curious.
 

mudflap

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Do dealers really have to visit FTF every week to collect the payments owed to them?

Can't a dealer get the buyer's credit/debit card info at time of sale and do a weekly charge until the loan is paid off?

Just curious.

CC companies charge the vendor a percentage of the sale. That might be why some Dealers dont take CC payments...? Around here some gas stations have a CC price, and a lower cash price.
 

protegeV

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Do dealers really have to visit FTF every week to collect the payments owed to them?

Can't a dealer get the buyer's credit/debit card info at time of sale and do a weekly charge until the loan is paid off?

Just curious.

That's frowned upon. If the tool guy doesn't show up I'm not paying him.

Haven't paid MAC in 3 weeks because that was the last time I saw him.
 

mudflap

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That's frowned upon. If the tool guy doesn't show up I'm not paying him.

Haven't paid MAC in 3 weeks because that was the last time I saw him.

I dont blame you...the reason you pay the huge mark up for truck tools they say....is for service. If he's not there..theres no service.
 

Corvair

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I looked into this about 10 years ago when I was between jobs, including speaking with Snap on. It didn't take long for me to decide to pass. Reading some of the horror stories online confirmed I made the right decision. And collecting on debts *****, had to do some of that at another job.
 

WittHay

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The Snap-on dealers around here do not collect payments to Snap-on credit anymore for boxes and equipment. There has to be debits from either a bank account or credit card.

They are hesitant to do "cardholder not present" transactions on their dealer financed revolving accounts. Too easily disputed.
 

plinker

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Northern Wi
Do dealers really have to visit FTF every week to collect the payments owed to them?

Can't a dealer get the buyer's credit/debit card info at time of sale and do a weekly charge until the loan is paid off?

Just curious.

Some do & some dont. The Matco guy here can have it set up for automatic payments. I prefer not to for various reasons. It's rare for him not to stop weekly (or bi-weekly depending on situation).

The Snap-on guy we have now (didnt have one from late '14 to late '17) usually stops in every week but has been know to go every other week as well. I plan accordingly and pay the sum of whatever I owe per week regardless if they stopped that week or not.

My Matco guy does well as when he started (early '15) there was no truck dealer around and he made a killing so to speak. I'm sure things have slowed down some, but he still does well. Very easy to deal with as well, not pushy or a jerk like some. I dont know how many Matco dealers there are total, but he was #26 in the nation.
 

f121

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Can't a dealer get the buyer's credit/debit card info at time of sale and do a weekly charge until the loan is paid off?

That's one of the options my guy does. A lot of the junior techs spend their (tiny) pay cheque within a few hours of it landing in their account, so it's on his interest to charge them when they have the money, rather than hoping the kids don't drink their money at the weekend. Of course other people pay cash weekly or monthly, depends what you agree. At the end of the day he likes to make it easy to give him money :lol_hitti
 

Snap_cap

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I get why the language is in there, it’s to protect franchises from infringing on others franchises territory, but have never actually seen it in writing. It might explain why “some” dealers are Leary of Walk in’s.

Thanks for the link.

Territory Granted: The franchisor grants franchisees the right, subject to terms, to use the Snap-on Program, and to purchase products from the franchisor for resale only at the locations identified on their List of Calls. The List of Calls consists of a series of business addresses or “stops” at which the franchisor has determined that there are, or should be, tool users who purchase their own tools. While the number of potential customers on a List of Calls will vary to some extent from franchisee to franchisee, it is the franchisor’s intent that each List of Calls contains at least 200 potential Core Customers at the time a Franchise Agreement is signed. In addition to Core Customers, the List of Calls identifies potential additional tool purchasers either at the same or additional business addresses who are not considered potential Core Customers according to Snap-on's criteria, but to whom franchisees are allowed to sell Products and are identified as potential “Exception Customers.” With some exceptions, during the term of the Franchise Agreement, if franchisees are not in default under the Franchise Agreement, the franchisor will not sell, or license others to sell, Products at those locations identified on the List of Calls without the franchisee’s consent.

Obligations and Restrictions: Franchisees will use their best efforts to promote aggressively and develop fully the sales of products at stops on their List of Calls. Franchisees will maintain an inventory of products in at least the minimum amount specified in the Snap-on Program in order to maximize their sale of Products and provide service expected by their customers. Franchisees must refrain from engaging in activities that would conflict with these purposes and they will devote all necessary business attention and efforts to these purposes. Franchisees will not sell or give away items of merchandise which are directly competitive with the products that are manufactured by or for the franchisor, except items of merchandise which franchisees have taken as a trade-in. In addition, franchisees will refrain from selling items which are inappropriate or inconsistent with a business selling tools and equipment. Franchisees may sell products only to customers at stops on their List of Calls. Franchisees will assist the franchisor in honoring all warranties on products, which means that franchisees will perform service on tools and equipment at the customer’s place of business.


I've had my Snap-On rep for about 5 years now; where I used to work in a dead end business cul-de-sac he literally drove past a Penske truck repair/body shop facility at the entrance to the cul-de-sac... which wasn't on his route. It "belonged" to the local guy. :wtf:
 
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