This just tells me that Mitsu underrates their equipment. They still lose capacity as the ambient temperature drops. The solution is to simply upsize your equipment so that at very low temperatures you are still making sufficient heat.
If there is no oversight for the data sheets that knife cuts both ways. Meaning we can't trust any of them.
I didn't know how much capacity they lose.. Well, I didn't realize how much it was going to hurt until we had "serious freezes" in 2021. It's just odd-ball (to me) that they are rating units to "100% output" at -20C, but normal output is actually 300% "rated" output. It's marketing spin.
Yes, Hyper Heat units are technically oversized compared to their rated nameplate, but there's a lot more to it than that. They are NOT simply just larger units with a smaller sticker attached.
Let's take Mitsubishi's 9,000 BTU Hyperheat unit.
- 12,000 BTU/hr maximum cooling.
- 18,000 BTU/hr max heating @ 47F.
- At -13F, the unit is still providing 8,000 BTU/hr worth of heat at a COP of 1.9
Compare it to Mr. Cool 4th Gen 12,000 BTU "non Hyperheat"
- Maximum cooling of 12,850 BTU/hr
- At -13F, the unit is providing 3750 BTU/hr worth of heat @ COP of 1.37
Compare it to the Mr. Cool 4th Gen 18,000 BTU "non Hyperheat"
- Maximum heating of 21,640 BTU/hr @ 47F
- At -13F, the unit is providing 6320 BTU/hr worth of heat @ COP of 1.4
Compare it to the Mr. Cool 4th Gen 24,000 BTU "non Hyperheat"
- At -13F, this unit provides 10,300 BTU/hr of heat, @ COP of 1.28
So by cooling, the Mitsubishi 9k is more like a "standard" 12k BTU unit, but absolutely demolishes the 12k unit in heating. If you compare by maximum rated heating, the Mitsubishi 9k is like a Mr. Cool 18k, but still handily beats the Mr. Cool at -13F. It's not until you step up to the 24K Mr. Cool that the -13F heating performance starts to out-class the "9k" Mitsubishi. But the biggest thing to pay attention to is the coefficient of performance or COP.
The COP basically relates how many watts in of electricity, to watts out in heat. At -13F, the Mitsubishi is typically over
50% more efficient than the Mr. Cool. The 24k Mr. Cool is so inefficient at -13F, that it's only marginally better than just running an electric space heater. It's basically just heating your space with heat from the compressor instead of actually extracting heat from the air.
That is the "Hyperheat" difference. They are not just oversized units with smaller stickers. There's some real engineering in there to make them extract as much heat as possible at low temps, and do it efficiently.