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Sterling current lead times?

Tizzy

Active member
Joined
Apr 7, 2020
Messages
43
Location
SW WI
I ordered a Sterling unit and pipe kits from a greenhouse dealer and because of the options I elected on the unit it will ship from the manufacturer.
Has anyone ordered one like this lately? Did you get any shipping confirmation and what was the lead time? I’m Just wondering how many weeks I should wait until I call.
Thanks
 
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bmwpowere36m3

Well-known member
Joined
Nov 8, 2012
Messages
1,125
No, I ordered a standard 50k Sterling from greenhouse online, along with the concentric horizontal exhaust kit. Came quick, but the first heater was damaged (dropped on corner). They sent a replacement out right away.

Can't wait to get it going.
 
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Tizzy

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Apr 7, 2020
Messages
43
Location
SW WI
Update:
Ordered 10/23, manufacturer estimates unit should ship 11/20 or so.
 
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Tizzy

Active member
Joined
Apr 7, 2020
Messages
43
Location
SW WI
New update:..... still no heater. I hope like hell it wouldn’t take this long to get replacement parts. �� I expect some delay being 2020 and all, but a website is pretty easy to update and it should reflect current lead times. I’ll have to call again next week.��
 
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Tizzy

Active member
Joined
Apr 7, 2020
Messages
43
Location
SW WI
Update: Unit arrived 6 weeks later with shipping damage and without a 2 stage valve. The dealer and Sterling have been great to get a new unit to me within 2 weeks. We’ll see how the replacement is when it arrives.
 
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