I've been a lurker for some time. I never post but Im trying to spread the word. Not a direct vender of the site.
I had recently checked the oil in my 2.2KB. Upon checking the oil It seemed to me that the oil had a nice sheen to it like metal from worn snout bearings. Mind you the blower did not make any noises or use any oil. Made full boost and never ran hot. So I pulled the blower off and looked around to send it out to be rebuilt. I had 2 options. KenneBell or Jon Bond Performance. Knowing that KB may not do anything with it due to being old I opted to go with Jon Bond. This is where it all went down hill.
I boxed up the blower very well and I mean VERY well. (i work in aerospace and ship satellites and aircraft antennas) So I ship out a pristine looking polished KB2.2 to Jon Bond.
Only scratch on the Blower
So 12 days go by after he recieved my blower I get a call. What I feared the most. My blower case has 3 deep gouges in it and it's not repairable. Jon offers me $450 bucks for the remaings parts that are good (rotors, snout, plenum adapter plate, bypass). I say no thanks and to just ship it back to me. The next day I get another call saying that he just recieved a good case and gears and can do a total rebuild with the new case and gears for $1700. I said that is too much money for a KB2.2 and to just ship me back my existing stuff. I'll decide later on what Im going to do.
Fast forward 4days. My KB shows up at the house. I open the box and first thing I notice is how poorly it was packaged(sorry no pics). As i start to remove the items from the box(since it was now disassembled) I noticed the case. I lay out all the parts and check with my pics and notes to make sure it was indeed my original blower. As it was my parts(everything had numbers engraved on it) I proceed to look it over. And to my surprise this is what I found.
So the case is damaged right!!! Im instantly angry. I compose my self and take those pics^^^ I wait a day to cool off as I didnt want to email or talk to Jon while being angry to keep my cool.
I put together an email with above pics and simply ask how this happened and what he was going to do about it. I get a phone call from Jon Bond just minutes later. He proceeds to tell me it wasn't his problem. I explained that this happened at his shop before shipping. The sticker/badge on the side of the case was in the parts bag and not with the blower during shipping. He then tells me he doesnt see why Im mad because the case is not usable. I tried to explain that whether its usable or not it's not in the same condition and when he recieved it. After a 30 minute convo he tells me that since no money was exchanged it wasnt his problem and he didnt care how well it was taken care of and shipped back to me.
So here I sit with a damaged case and disassembled blower and a car thats down. I just want to warn other people of his shady and very poor business ethics.
A perfect analogy would be if he had an old antique firearm. He had sent it to me(gunsmith) for a review and rebuild. I call and tell him it's unusable. He asks for it to be returned. I take said gun and smash the stock with a hammer and screwdriver before returning it. He calls me angry cause I damaged it. I simply say why do you care it's not usable anyways.
Sorry for the long post.
I had recently checked the oil in my 2.2KB. Upon checking the oil It seemed to me that the oil had a nice sheen to it like metal from worn snout bearings. Mind you the blower did not make any noises or use any oil. Made full boost and never ran hot. So I pulled the blower off and looked around to send it out to be rebuilt. I had 2 options. KenneBell or Jon Bond Performance. Knowing that KB may not do anything with it due to being old I opted to go with Jon Bond. This is where it all went down hill.
I boxed up the blower very well and I mean VERY well. (i work in aerospace and ship satellites and aircraft antennas) So I ship out a pristine looking polished KB2.2 to Jon Bond.
Only scratch on the Blower
So 12 days go by after he recieved my blower I get a call. What I feared the most. My blower case has 3 deep gouges in it and it's not repairable. Jon offers me $450 bucks for the remaings parts that are good (rotors, snout, plenum adapter plate, bypass). I say no thanks and to just ship it back to me. The next day I get another call saying that he just recieved a good case and gears and can do a total rebuild with the new case and gears for $1700. I said that is too much money for a KB2.2 and to just ship me back my existing stuff. I'll decide later on what Im going to do.
Fast forward 4days. My KB shows up at the house. I open the box and first thing I notice is how poorly it was packaged(sorry no pics). As i start to remove the items from the box(since it was now disassembled) I noticed the case. I lay out all the parts and check with my pics and notes to make sure it was indeed my original blower. As it was my parts(everything had numbers engraved on it) I proceed to look it over. And to my surprise this is what I found.
So the case is damaged right!!! Im instantly angry. I compose my self and take those pics^^^ I wait a day to cool off as I didnt want to email or talk to Jon while being angry to keep my cool.
I put together an email with above pics and simply ask how this happened and what he was going to do about it. I get a phone call from Jon Bond just minutes later. He proceeds to tell me it wasn't his problem. I explained that this happened at his shop before shipping. The sticker/badge on the side of the case was in the parts bag and not with the blower during shipping. He then tells me he doesnt see why Im mad because the case is not usable. I tried to explain that whether its usable or not it's not in the same condition and when he recieved it. After a 30 minute convo he tells me that since no money was exchanged it wasnt his problem and he didnt care how well it was taken care of and shipped back to me.
So here I sit with a damaged case and disassembled blower and a car thats down. I just want to warn other people of his shady and very poor business ethics.
A perfect analogy would be if he had an old antique firearm. He had sent it to me(gunsmith) for a review and rebuild. I call and tell him it's unusable. He asks for it to be returned. I take said gun and smash the stock with a hammer and screwdriver before returning it. He calls me angry cause I damaged it. I simply say why do you care it's not usable anyways.
Sorry for the long post.
...sorry OP!
