EDIT ON 7/10/18: I received another call from RaceDeck today, and while the specific content of the call will not be revealed, the service they are offering is above and beyond what I’ve ever experienced. Major kudos to Jorgen for stepping up and taking care of my issue with the tiles. Thank you
First and foremost, when I review something, I give my completely honest opinion. I have absolutely zero connection to either company.
I also want to love what I spend my hard earned money on. I want to give everything I review 5 stars because I want it to work as intended, be relatively easy to use and/or install, and function as intended.
I have reviewed many items over the years. I have participated in focus groups to develop new cars, etc.
I do my research, read extensively on products and finally make a selection.
Down to brass tacks as my wife, who is a jack of all trades and a master of many, from plumbing to quilting to carpentry, you name it, fights with the Racedeck tiles. Born and raised in Brooklyn, NY, her dad was a super of large buildings and she carried his toolbox from a young age and learned at his feet to do it all.
A couple of years ago, in our two car garage she wanted tiles. She did the research and purchased Swisstrax. At the time we never heard of RaceDeck. We got the flow through tiles, I believe they are 14x14, and they went down literally like buttering bread. Tile after tile, connected with absolutely no problem. The tiles were packaged singly. Nothing to separate.
Fast forward to now and I take delivery of about 150 12" tuff stuff RaceDeck tiles. I wanted to try a different company and I liked the shine to the tiles. I also wanted the solid instead of flow through. The sales associate I dealt with was competent and very responsive, sending me a sample tile.
We are now fighting tooth and nail to get the small tabs to connect in many instances. The tabs easily ride up at which point you see stress markings on the tiles.
Some tiles will go in rather easily, others are like a fight with Mike Tyson.
It is not my intention to slam or hurt anyone's business. I am just telling it like it is. The snap together mechanism of the Swisstrax tiles is much better and much quicker to use. The fact the RaceDeck tiles are shipped four tiles together and you have to disassemble them is a complete waste of time. Perhaps it makes shipping cheaper, I don't know.
There you have it. And I waited to write this until we had half the floor down as I was a bit hot under the collar at first.
Now back to helping my wife, or getting in her way.
See post 29 for pics of stress marks on tiles from bending tabs during installation.
First and foremost, when I review something, I give my completely honest opinion. I have absolutely zero connection to either company.
I also want to love what I spend my hard earned money on. I want to give everything I review 5 stars because I want it to work as intended, be relatively easy to use and/or install, and function as intended.
I have reviewed many items over the years. I have participated in focus groups to develop new cars, etc.
I do my research, read extensively on products and finally make a selection.
Down to brass tacks as my wife, who is a jack of all trades and a master of many, from plumbing to quilting to carpentry, you name it, fights with the Racedeck tiles. Born and raised in Brooklyn, NY, her dad was a super of large buildings and she carried his toolbox from a young age and learned at his feet to do it all.
A couple of years ago, in our two car garage she wanted tiles. She did the research and purchased Swisstrax. At the time we never heard of RaceDeck. We got the flow through tiles, I believe they are 14x14, and they went down literally like buttering bread. Tile after tile, connected with absolutely no problem. The tiles were packaged singly. Nothing to separate.
Fast forward to now and I take delivery of about 150 12" tuff stuff RaceDeck tiles. I wanted to try a different company and I liked the shine to the tiles. I also wanted the solid instead of flow through. The sales associate I dealt with was competent and very responsive, sending me a sample tile.
We are now fighting tooth and nail to get the small tabs to connect in many instances. The tabs easily ride up at which point you see stress markings on the tiles.
Some tiles will go in rather easily, others are like a fight with Mike Tyson.
It is not my intention to slam or hurt anyone's business. I am just telling it like it is. The snap together mechanism of the Swisstrax tiles is much better and much quicker to use. The fact the RaceDeck tiles are shipped four tiles together and you have to disassemble them is a complete waste of time. Perhaps it makes shipping cheaper, I don't know.
There you have it. And I waited to write this until we had half the floor down as I was a bit hot under the collar at first.
Now back to helping my wife, or getting in her way.
See post 29 for pics of stress marks on tiles from bending tabs during installation.
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