A lady friend down the road from me has a Noritz LP gas model. The first one lasted a little less than two years, getting a pin hole in the tight bend of one of the tubes on the outside of the heat exchanger. I attributed it to a manufacturing defect, the tube (copper) was a tight bend, and I think the metal was stretched too think during the forming of the tube. It was replaced with a slightly different model under warranty about 2-1/2 years ago. The lady lives alone and is exceedingly frugal. The heater uses less gas than the horribly old, in-efficient 40 gal heater did, but that is no real comparison. Problem is, you just cannot be turning the water on and off, you turn it on and leave it on, especially with long runs of pipe. personally I like my 50 gal electric tank type and its scalding hot water available at the flick of a faucet.
Truthfully though, the heater does work.
Charles